Customer Service Manager Salary at Abco Products BETA

Job Title: Customer Service Manager Location: Pembroke Pines, FL (5 days onsite) Job-Type: Direct Hire Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time. Position Overview Gravity is seeking an experienced Customer Service Manager with 10+ years of experience in SaaS-based customer support operations. This role will oversee a team of Customer Service Representatives (CSRs), ensuring a high level of customer satisfaction, efficient support workflows, and process optimization. The ideal candidate has a strong background in SaaS customer success, CRM systems, and technical troubleshooting, with a strategic mindset to drive retention, engagement, and expansion of the customer base. Key Responsibilities Lead, mentor, and develop a team of SaaS-focused Customer Service Representatives, ensuring best-in-class support. Oversee customer interactions across multiple channels (phone, email, chat, and ticketing systems) to maintain exceptional respons

Job Description Job Description Job Description We are an established 40-year company specializing in Travel & Leisure products to Hotels, Resorts, Airports and Attractions looking for a dedicated energetic Customer Service account manager. Responsibilities and Duties · Provide high level of Service for New and existing customers · Data entry · Responding to customers needs. Requirements: · ENERGENIC · 3+ years customer service · HUNGRY & PASSIONATE TO GROW · Bilingual is a plus · High level of Professionalism, Motivation, Initiative · Strong experience with Microsoft Office (Excel, PowerPoint, Word) · SAP software experience a plus · Excellent verbal and written communication skills · Superior organization and time management abilities · Must be able to multi-task and work in a fast-paced work environment · Detail oriented and professional demeanor · Positive energy, can-do attitude, and team player · Able to work 9am to 6pm Monday through Friday on location in Pompano Beach · Resourc

Job Description Job Description Job Summary: The Customer Service Manager is responsible for providing exceptional customer service to residents, addressing their concerns, and ensuring a positive living experience within the condominium community. This role involves managing day-to-day customer interactions, resolving issues, and maintaining a high level of satisfaction among residents. Key Responsibilities: Provide outstanding customer service to residents, addressing inquiries, complaints, and requests in a timely and professional manner. Manage and respond to resident communications via phone, email, and in-person meetings. Coordinate with maintenance staff to ensure that all maintenance and repair issues are properly ticketed and resolved in a timely fashion. Develop and implement customer service policies and procedures to enhance resident satisfaction. Conduct regular follow-ups with residents to ensure their concerns have been adequately addressed. Assist in organizing communit

The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $14.00/hr Qualificatio

Job Description Job Description Aviotek is a family-owned aviation leader since 1999. With 25 years of expertise, we specialize in aircraft maintenance, repair, and modifications for commercial and military fleets. Our skilled team and global network ensure top-notch quality, value, and reliability. At Aviotek, we prioritize your satisfaction and strive to enhance the performance and value of your aircraft. Discover how our personal touch and innovative solutions make us your trusted partner in aviation. About the job The Customer Service Manager will be responsible for ensuring exceptional service delivery, enhancing customer satisfaction, and driving the success of our service initiatives. In this role you will operate as a key member of the MRO team and actively support the business demands for Repair Services unit. Essential Duties and Responsibilities: • Develop a culture of customer service excellence, with planning, customer support, and communication at the heart of the culture

Job Description Job Description Company Overview: Ireland Pay is a leading Merchant Services company dedicated to providing exceptional products/services and ensuring unparalleled customer satisfaction. We are committed to fostering a culture of excellence, innovation, and continuous improvement. As we continue to grow, we are seeking a dynamic and experienced Customer Service Manager to lead our customers' success. Job Summary: As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee the resolution of customer inquiries, complaints, and issues in a timely and effective manner. Act as an escalation point for complex or escalated customer concerns, ensuring they are addressed promptly and to the customer's satisfaction. Customer Feedback and Data Analysis: Collect and analyze customer feedback to identify trends and areas for improvement. Utilize

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $14.00/hr Qualifications:

Job Description Job Description About Us: At Dragon King Solutions Inc, we’re more than just a game publisher—we’re a team of passionate gamers and creators who are committed to delivering top-tier experiences to our players. As we continue to expand, we’re looking for a Customer Service Representative / Customer Experience Ambassador to help us maintain our commitment to exceptional player support and community engagement. If you thrive in fast-paced environments and are excited to be the voice of a beloved game publisher, we want to hear from you! What You’ll Do: As a Customer Service Representative / Customer Experience Ambassador, you’ll play a key role in ensuring our players have the best possible experience when interacting with our brand. Your responsibilities will include: Customer Support: Respond to player inquiries, troubleshooting issues, and providing timely solutions across various platforms (email, chat, social media, phone calls). Community Engagement: Act as an ambass