Manager, Contact Center Salary at Access Bank BETA

How much does an Access Bank Manager, Contact Center make?

As of April 2025, the average annual salary for a Manager, Contact Center at Access Bank is $108,610, which translates to approximately $52 per hour. Salaries for Manager, Contact Center at Access Bank typically range from $94,682 to $127,838, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Access Bank Overview

Website:
accessbank.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Financial Services

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What Skills Does a person Need at Access Bank?

At Access Bank, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Communicates Effectively: Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Professional development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

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Check more jobs information at Access Bank

Job Title Average Access Bank Salary Hourly Rate
2 Data Entry Clerk $32,445 $16
3 Data Scientist $101,271 $49
4 Database Administrator $85,705 $41
5 Deputy Manager $63,686 $31
6 Driver $30,619 $15
7 Dsa $19,706 $9
8 Executive $250,018 $120
9 Executive Administrative Assistant $74,606 $36
10 Executive Assistant $74,606 $36
11 Finance Intern $56,299 $27
12 Finance Officer $112,815 $54
13 Inspector $67,478 $32

Hourly Pay at Access Bank

The average hourly pay at Access Bank for a Manager, Contact Center is $52 per hour. The location, department, and job description all have an impact on the typical compensation for Access Bank positions. The pay range and total remuneration for the job title are shown in the table below. Access Bank may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $108,610 look to you?

FAQ about Salary and Jobs at Access Bank

1. How much does Access Bank pay per hour?
The average hourly pay is $52. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Access Bank?
According to the data, the highest approximate salary is about $127,838 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Access Bank?
According to the data, the lowest estimated salary is about $94,682 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.