Customer Service Salary at Adex Usa BETA

How much does an Adex Usa Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Adex Usa is $40,508, which translates to approximately $19 per hour. Salaries for Customer Service at Adex Usa typically range from $36,840 to $44,690, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
adexusa.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Retail & Wholesale

ADEX USA is a family-owned company with a commitment to excellence, craft and customer service. We proudly trace our heritage to our beginnings in 1897 and the original ADEX factory in Onda, Castellón, Spain. We still own the building, El Siglo, and the original sign is in place. We continue to build on that heritage with ADEX USA's total dedication to the North American market. We bring with us the European traditions of artisan tile-making, backed by our parent company, ADEX, S.L., and inspired by our love for design. ADEX USA is large enough to take on major installations, yet small enough to care about each project we undertake. We consider our customers an extension of our family, and we support you in all that we do. In the 1950s, ADEX began exporting to the United States with an exclusive collection of tiles by Spanish artist Salvador Dal. In 1996, we opened our own distribution facility in Miami, Florida. Shortly after that, we opened our West Coast facility in Fullerton, California. We have continually expanded our offerings to offer the North American market multiple product types, styles, finishes and colors that speak to both fashion and function. To provide you with more singular choices, we added porcelain floor tiles and porcelain mosaics to our line. All ADEX USA products work in unison or stand alone to bring dimension, unity and drama to living and work environments. Today, we remain a family business, as the fourth generation guides our future in creating new classics and a distinctly American design heritage. We invite you to discover the beauty of ADEX USA.

See similar companies related to Adex Usa

What Skills Does a person Need at Adex Usa?

At Adex Usa, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

GINO CORPORATION
Los Angeles , CA

Job Description Job Description Job description Shaka Wear is a streetwear brand who is looking for a customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming


Sponsored
4/24/2025 12:00:00 AM
Chemical Guys
Torrance , CA

Job Description Job Description Chemical Guys (CG) is more than a brand. It's a lifestyle with a worldwide following driven by adventure, a passion for shine, and a love for the road ahead. We welcome Any and All who share this passion for becoming part of the CG Family. When we started over two decades ago, we decided to clean the slate and begin fresh with the simple idea of making the best quality auto-detailing chemicals manufactured in California to the highest standards. Over the years, we have grown into so much more: a huge library of detailing knowledge, a benchmark in the industry, and a group of friends with one common passion. Today, Chemical Guys have become a true omnichannel leader in the automotive appearance industry with a massive social media following and product distribution worldwide. But this is still just the beginning. We want to win in the long run, drive innovation, and refine the industry while having fun along the way. So, grab a wash mitt and some soap, pu


Sponsored
4/24/2025 12:00:00 AM
ColorPro Finishers
Los Angeles , CA

ColorPro Finishers, with over 40 years of proven reliability and experience with interior and exterior finishes, new and existing structures. We are a fully insured finishing company serving the North Eastern Tri-State area with the past 12 years in the Southern Florida regions. As a Union and Non-Union company, ColorPro Finishers has the ability to provide the flexibility of offering either Union or Non-Union labor depending on our clients' requirements as well as to offer the right contract and most cost effect proposal to each client. Our skilled Non-Union employees provide superior expertise in all pohases of finishing projects, mainly high-end residential projects. Our expertise in painting and wall coverings is reinforced with our commitment to customer satisfaction. Painting quality and superior service are our priority. Job Summary We are looking for a Customer Service Representative to join our team. This is a full-time, remote position. The ideal candidate will have excellent


Sponsored
4/24/2025 12:00:00 AM
Compunnel Inc.
Irvine , CA

Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: JDE and ERP experience Verbal and wri


Sponsored
4/22/2025 12:00:00 AM
Ultimate Staffing
Torrance , CA

Job Title: Bilingual French Customer Support Specialist (Hybrid) Location: Torrance, CA - Hybrid (3 days remote, 2 days in-office) Job Type: Full-Time Pay: Starting at $20/hour Schedule: Monday to Friday, shift between 6:00 AM - 5:00 PM (exact hours may vary: 6 AM-3 PM, 7 AM-4 PM, or 8 AM-5 PM, depending on business needs) About the Role: We are seeking a detail-oriented and tech-savvy Bilingual French Customer Support Specialist to join our team in Torrance, CA. In this role, you'll assist customers by troubleshooting hardware and software issues and processing warranty replacements efficiently and professionally. Key Responsibilities: Provide customer support in both French and English via phone, email, and chat. Diagnose and troubleshoot machine issues using provided tools and procedures. Process warranty claims and coordinate replacement logistics. Maintain accurate case records and escalate issues when necessary. Collaborate with internal teams to resolve complex technical problem


Sponsored
4/21/2025 12:00:00 AM
Dexian
El Monte , CA

Overview: We are seeking a dedicated Client Services Representative with a background in banking and at least 1+ year of call center customer service experience. The ideal candidate will be the first point of contact for our clients, providing support on a range of banking and treasury management products. This role requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities: Respond to customer inquiries via phone and email in a structured, queue-based environment Act as the primary operational and product point of contact for clients Proactively monitor accounts for overdrafts and resolve issues such as source of funds confirmation Partner with internal departments to resolve ad-hoc client inquiries and ensure a seamless client experience Support onboarding activities and due diligence to meet regulatory and company compliance requirements Provide support for treasury management prod


Sponsored
4/21/2025 12:00:00 AM
Motion Recruitment
Anaheim , CA

Our Client, a global service organization engaged in the distribution of automotive and industrial replacement parts, is looking for a proactive, detail-oriented Customer Service Representative in Anaheim, CA for a contract opportunity. In this role, you will be the first point of contact for our customers, delivering exceptional service and support across multiple channels. The ideal candidate will bring strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced environment. **This is an onsite 6-month contract role, with long term potential that takes place in Anaheim, CA** Responsibilities Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally. Respond to customer inquiries regarding products, provide quotes and handle order entry. Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targ


Sponsored
4/21/2025 12:00:00 AM
Fiber Consulting LLC
Ontario , CA

Job Description Job Description We work with the Largest Internet Providers in the nation. We Are Actively Recruiting Independent Agents, Managers and Teams to schedule installation dates for customers to get faster and better internet service for the Most Recognized Brands in the Industry. NOW OFFERING: * Weekly Pay * Simple, Extremely Competitive Compensation Responsibilities: • Develop and maintain positive relationships within the community • Identify and schedule installation dates for customers to get installed • Deliver an Exceptional Customer Experience • Strict Adherence to All Program Guidelines and Regulations • Ability to follow up with customers Qualifications: • Experience in Sales, Event Marketing, D2D or B2B is a plus • Solid organization, communication and interpersonal skills • Must have a Tablet with internet data access you can also use your smart phone to process orders • Must have reliable transportation If you are a Highly Motivated, Results Driven Individual who


Sponsored
4/20/2025 12:00:00 AM

Check more jobs information at Adex Usa

Job Title Average Adex Usa Salary Hourly Rate
2 Accountant $83,758 $40
3 Customer Service Representative $35,768 $17
4 Office Manager $78,749 $38
5 Professional Land Surveyor $71,165 $34
6 Senior Engineer $105,224 $51
7 Site Civil Engineer $104,169 $50
8 Warehouse $64,780 $31
9 Accounting $46,203 $22
10 Civil Engineer $104,169 $50
11 Comptroller $91,222 $44
12 Regional Sales Manager $117,984 $57
13 Sales Manager $123,551 $59

Hourly Pay at Adex Usa

The average hourly pay at Adex Usa for a Customer Service is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Adex Usa positions. The pay range and total remuneration for the job title are shown in the table below. Adex Usa may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,508 look to you?

FAQ about Salary and Jobs at Adex Usa

1. How much does Adex Usa pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Adex Usa?
According to the data, the highest approximate salary is about $44,690 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Adex Usa?
According to the data, the lowest estimated salary is about $36,840 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.