Advanced Communications Technology Inc Customer Service Specialist Salary

Customer Service Specialist Salary at Advanced Communications Technology Inc BETA

How much does an Advanced Communications Technology Inc Customer Service Specialist make?

As of March 2025, the average annual salary for a Customer Service Specialist at Advanced Communications Technology Inc is $34,902, which translates to approximately $17 per hour. Salaries for Customer Service Specialist at Advanced Communications Technology Inc typically range from $31,803 to $38,419, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Advanced Communications Technology Inc Overview

Website:
actaccess.net
Size:
<25 Employees
Revenue:
<$5M
Industry:
Telecom

Advanced Communications Technology, Inc. (ACT) is a full-service communications solutions provider headquartered in Sheridan, Wyoming. ACT, a wholly owned subsidiary of Range Telephone Cooperative, has been offering next generation services and high-quality bandwidth solutions throughout Wyoming and Montana since 1997. In addition to the advanced solutions ACT offers as a Competitive Local Exchange Carrier in Wyoming, the company has focused recent efforts on growing a regional network. Today the company's 1,400-mile fiber-optic network spans the entire state with connections to state-wide networks in Montana, South Dakota, Colorado, and Nebraska. All of this, coupled with ACT's involvement in INDATEL allows for diverse, unique routes to anywhere in the country. Through this network, ACT is capable of offering enterprise customers, small and large, top quality high bandwidth solutions for most any application, including mobile backhaul, tier 1 connectivity, gigabit internet services and more. ACT offers a full suite of state-of-the-art communication services such as Broadband Internet, IP transport, wavelength, dark fiber, and next generation voice services.

See similar companies related to Advanced Communications Technology Inc

What Skills Does a person Need at Advanced Communications Technology Inc?

At Advanced Communications Technology Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Home depot
Sheridan , WY

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while suppo


Sponsored
3/3/2025 12:00:00 AM
GREAT PAY $16-56 p/h
Sheridan , WY

About the Role As a Walgreens Store Associate, you'll play a vital role in providing exceptional customer service and maintaining a clean and organized store. You'll work in a fast-paced environment, handling various tasks from stocking shelves to assisting customers. Key Responsibilities Stocking Shelves: Ensure shelves are fully stocked and organized, maintaining a clean and inviting shopping experience. Customer Service: Greet customers warmly, assist them with finding products, and provide excellent customer service. Cashier Duties: Operate cash registers, process payments, and handle returns. Cleaning and Maintenance: Maintain a clean and organized store, including sweeping, mopping, and dusting. Inventory Management: Help with inventory control, ensuring products are properly stocked and rotated. Qualifications High school diploma or equivalent Ability to lift and move heavy boxes Strong work ethic and commitment to quality Ability to work in a fast-paced environment Experience i


Sponsored
3/3/2025 12:00:00 AM
GREAT PAY $16-56 p/h
Sheridan , WY

About the Role As a Starbucks Barista, you'll be a vital part of our team, crafting delicious beverages and providing exceptional customer service. You'll work in a fast-paced environment, handling various tasks from taking orders to preparing drinks and maintaining a clean store. Key Responsibilities Customer Service: Greet customers warmly, take orders accurately, and provide excellent customer service. Beverage Preparation: Prepare a variety of beverages, including coffee, espresso, and tea-based drinks, to the highest standards. Food Preparation: Prepare food items, such as pastries and sandwiches, as needed. Cashier Duties: Operate cash registers, process payments, and handle returns. Cleaning and Maintenance: Maintain a clean and organized store, including cleaning equipment and surfaces. Qualifications High school diploma or equivalent Strong customer service skills Ability to work in a fast-paced environment Positive and energetic attitude Experience in food service is preferre


Sponsored
3/1/2025 12:00:00 AM
Taco Bell
Sheridan , WY

Taco Bell - Sheridan is looking for a full time or part time Cashier and Customer Service team member to join our location in Sheridan, WY. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept paym


Sponsored
2/28/2025 12:00:00 AM
Taco Bell
Sheridan , WY

Taco Bell - Sheridan is looking for a full time or part time Restaurant Staff team member to join our team in Sheridan, WY. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fi


Sponsored
2/28/2025 12:00:00 AM
Amazon
Sheridan , WY

This Amazon work from home home position at Amazon. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! An Amazon work from home Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.


Sponsored
2/28/2025 12:00:00 AM
Amazon
Sheridan , WY

Amazon is now hiring work from home workers in your area. Great pay and flexible hours. Easy apply online. This position is a work from home position at Amazon. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation& PTO. Apply now! An Amazon work from home Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through phone and email and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.


Sponsored
2/28/2025 12:00:00 AM
Taco Bell
Sheridan , WY

Taco Bell - Sheridan is looking for a full time or part time Register Clerk to join our team in Sheridan, WY. As a Register Clerk, you'll manage a high volume of transactions while providing a seamless experience for customers. You will use cash registers, POS terminals, and other related equipment to conduct monetary transactions with customers. The ideal candidate is dependable, excellent under pressure, and displays exceptional customer service to ensure the guests will return. Showing up on time is a must for this role. You are one of the main connections between Taco Bell - Sheridan and the guest, so a positive attitude is super important. In addition to greeting guests, you will answer their questions as needed and ensure quality on all orders. Money handling skills are important because you will be making sure the register is balanced before and after your shift. Being a team player is key to being great as a register clerk at Taco Bell - Sheridan. Recommended skills: -High sc


Sponsored
2/28/2025 12:00:00 AM

Check more jobs information at Advanced Communications Technology Inc

Job Title Average Advanced Communications Technology Inc Salary Hourly Rate
2 Senior Network Technician $66,466 $32
3 Senior Sales Manager $142,133 $68
4 Supervisor, Central Office $58,286 $28
5 Designer $48,199 $23
6 President $677,130 $326
7 Engineer $70,055 $34
8 Public Works Director $158,020 $76
9 Finance Executive $217,806 $105
10 Financial Controller $202,677 $97
11 Manager $89,759 $43
12 Manager, Customer Service $80,156 $39

Hourly Pay at Advanced Communications Technology Inc

The average hourly pay at Advanced Communications Technology Inc for a Customer Service Specialist is $17 per hour. The location, department, and job description all have an impact on the typical compensation for Advanced Communications Technology Inc positions. The pay range and total remuneration for the job title are shown in the table below. Advanced Communications Technology Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $34,902 look to you?

FAQ about Salary and Jobs at Advanced Communications Technology Inc

1. How much does Advanced Communications Technology Inc pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Advanced Communications Technology Inc?
According to the data, the highest approximate salary is about $38,419 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Advanced Communications Technology Inc?
According to the data, the lowest estimated salary is about $31,803 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.