Manager, Production Support Salary at Agora BETA

Description: **Hybrid | Stamford, CT** Our client is seeking an experienced Production Support Manager to oversee the stability, availability, and operational excellence of their business-critical systems. Business operations are highly time-sensitive, with 24x7 system availability crucial. As the Production Support Manager, you will lead a dedicated team ensuring system uptime, incident response, problem management and collaboration with both Production Support and Service Desk teams. You will play a pivotal role in bridging production support with help desk functions to streamline issue resolution and enhanced user experience. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $60 - $80 / hr. w2 Responsibilities: Production Support Leadership: Manage day-to-day production support operatio

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Manage Level 1 and/or 2 production support activities for assigned applications with in a designated support group. A support group will consist of multiple applications supporting multiple business lines. Manager is responsible for ensuring 24x7 application coverage which includes managing resources in multiple locations. Function as the key escalation point for declared Incidents requiring technical expertise and or subject matter expertise of the applications to ensure timely restoration of services. Work closely with the Level 3 support teams to ensure timely escalation of incidents. In addition, candidate wil

Job Description Come join our amazing team and work Remote ! Responsible for overseeing the account manager's and loan set-up responsibilities to meet performance targets within the wholesale lending division. Perform all duties and ensure all associates are trained to perform in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $90,000.00 to $110,000.00. What you'll do: Oversee the account manager responsibilities to meet performance targets within the wholesale lending division. Train all associates on all current policies/procedures as well as on-going revisions. Review process flows to continually improve or streamline workflow. Oversee the operations outward facing to the external customer to ensure all service level agreements are met. Act as a Liaison between Sales, Underwriting, Funding and Account Management functions. Ensure appropriate staffing levels a

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Product Support Manager – IT will report directly to Director of Product Management. This role develops, implements and maintains policies and procedures on application support services. This individual manages the team to ensure that all support or service requests are dealt with according to the agreed procedures. They will also provide technical support for software and systems, and to ensure that problems are resolved in a timely manner. They are charged with responding to and resolving issues across the SERVPRO ecosystem related to proprietary SERVPRO applications and sanctioned 3

Note: Only candidates who are eligible to obtain a Secret level security clearance, or who currently hold an active Secret level security clearance or greater, will be considered. As part of the eligibility requirements for obtaining a security clearance include being a U.S. Citizen, this position is not eligible for visa sponsorship. Overall Summary Responsible for integrated product and logistics support activities, tasks, and assignments to design or analyze operational solutions for projects such as maintenance optimization, life-cycle support modeling, Reliability Centered Maintenance (RCM), maintenance/service process and methods analysis, life-cycle cost containment, IPS resourcing for capacity/surge enhancement, spare parts optimization/obsolescence management, and configuration/information management. Primary and Essential Duties and Responsibilities • Review contractual commitments, customer specifications, or related information to determine logistics or support requirements

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently. Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, including Fortune Global 500 companies such as PwC, KPMG, and Abbott. Katalon is recognized as a top automation tool by prestigious review sites such as G2, Gartner, Capterra, and IT Central Station. Our fast-growing SaaS testing platform is looking to add an experienced Technical Account Manager to our team to drive customer adoption, engagement, and success. ABOUT THE ROLE As a Technical Account Manager (TAM) at Katalon, you will serve as a trusted advisor for enterprise customers, ensuring they derive maximum value from our platform. You will work closely with clients, providing guidance on best practice

Corporate OverviewSD Solutions LLC is a fast-growing professional services company, providing Cyber Security, Strategy & Governance, IT Modernization, Management Consulting, and Professional Services solutions to large and small clients in the federal government sector. Our broad spectrum of se...

Job Title: Regional Product Support Manager Parts & Service Branch Operations Reports To: Senior Vice President, Operations Company Overview: Founded in 1962 on Chicago’s West Side, West Side Tractor is more than just a dealership—we’re a powerhouse of problem-solvers fueled by grit, innovation, and a love for heavy construction machinery. With over 300 dedicated employees and 11 full-service facilities across Illinois and Indiana, we keep the Midwest’s toughest construction projects moving. Our 62-year partnership with John Deere reflects our deep roots in quality and reliability. Here, big machines meet big solutions, and no challenge is too tough to tackle. Position Summary: We’re looking for a Regional Product Support Manager to drive our aftermarket business and be the go-to leader for Parts and Service Branch Operations in an assigned territory. This role is more than management—it’s your chance to make a real impact, tackle complex issues, and fuel the success of our customers a