Helpdesk Salary at Altec Industries Inc BETA

Description: CTG is seeking to fill an Associate I Help Desk opening for our client in Birmingham, AL. Location: Birmingham, AL Duration: Ongoing contract Job Type: Hourly Consultant Hours: 8 am to 5 pm, M-F Pay: $20/hr There is driving with this role using your own personal vehicle, Valid Driver's license and no more than one moving violation in the past three years. Mileage reimbursed. Duties: Provide first-level remote IT services or assist in the delivery of higher-level services to our customers Properly enter all calls into the helpdesk system Use predefined triage processes to troubleshoot and resolve or escalate to the appropriate resource within allowed- Service Level Agreement parameters Ability to use remote desktop applications in order to troubleshoot end user PC related problems Ability to resolve standard documented problems with minimal assistance Take ownership for customer problem resolution Possesses working knowledge of customer support business and technology proce

Description: CTG is seeking to fill an Associate I Help Desk opening for our client in Birmingham, AL. Location: Birmingham, AL Duration: Ongoing contract Job Type: Hourly Consultant Hours: 8 am to 5 pm, M-F Pay: $20/hr There is driving with this role using your own personal vehicle, Valid Driver's license and no more than one moving violation in the past three years. Mileage reimbursed. Duties: Provide first-level remote IT services or assist in the delivery of higher-level services to our customers Properly enter all calls into the helpdesk system Use predefined triage processes to troubleshoot and resolve or escalate to the appropriate resource within allowed- Service Level Agreement parameters Ability to use remote desktop applications in order to troubleshoot end user PC related problems Ability to resolve standard documented problems with minimal assistance Take ownership for customer problem resolution Possesses working knowledge of customer support business and technology proce

Certified - Position - Library-Media Grades K-12 Job Number 2300284809 Start Date Open Date 03/19/2024 Closing Date JOB DESCRIPTION: The Library Media Specialist is responsible for organizing and managing collections of journals, books, magazines, newspapers, electronic documents, and other data resources (i.e. or organizing mini lessons, crafts and story time). The work of a library media specialist is for students, teachers and other members of the school community to ensure effective practices in the selection, use, and evaluation of materials that support and enhance the instructional program of the school. Provide the leadership and expertise necessary to ensure that the school library program is aligned with the mission, goals, and objectives of the school and school district, and is an integral component of the learning/instructional program. DUTIES AND RESPONSIBILITIES: Implements practices and procedures established by the Principal, School Library Coordinator, or Designee. Pl

Certified - Position - French Grades PK-12 Job Number 2300284810 Start Date Open Date 03/19/2024 Closing Date JOB DESCRIPTION: The French teacher will provide language instruction to students where they will learn to speak and write in French. The French teacher will be required to undertake is the responsibility of providing appropriate instructions to the students that will help them to in the French language as per their grade level as well as create a classroom environment favorable to learning and personal growth of students enrolled in an education setting. Establishes effective rapport with students. Motivates students to develop skills, attitudes and knowledge needed to provide a good foundation for becoming a responsible citizen in accordance with each pupil's ability. DUTIES AND RESPONSIBILITIES Works collaboratively with teachers, administrators, parents, school and agency counselors and related service providers in the overall educational plan for students enrolled in the e

Certified - Position - General Social Science (previously Social Science) Grades 6-12 Job Number 2300284816 Start Date Open Date 03/19/2024 Closing Date JOB DESCRIPTION: Create a classroom environment favorable to learning and personal growth of students enrolled in an education setting. Establish effective rapport with students. Motivate students to develop skills, attitudes and knowledge needed to provide a good foundation for becoming a responsible citizen in accordance with each pupil's ability. DUTIES AND RESPONSIBILITIES: Work collaboratively with teachers, administrators, parents, school and agency counselors and related service providers in the overall educational plan for students enrolled in the education setting. Assist in the development and implementation of the individual education service and transition plan for students enrolled in the education setting. Instruct students in a program of study which meets stated objectives and prepares students to master grade level sta

Administrative - Assistant Principal - Elementary School Grades PK-5 Job Number 2300286247 Start Date Open Date 04/12/2024 Closing Date JOB DESCRIPTION: Prepares and analyzes a wide variety of building/student data (e.g., accountability reports, student attendance and academic performance, Student Incident Report (SIR), parent involvement, audits, etc.) for the purpose of informing instructional strategies, influencing professional development decisions, and/or conveying information to stakeholders. DUTIES AND RESPONSIBILITIES: Assists in interpreting and implementing Plan 2020, Individualized Education Plans, essential federal and state laws/regulations, local board policies, school safety plans, and assessments that influence instructional outcomes. Assists the principal in personnel functions including, but not limited to: annual employee evaluations, observations/walkthroughs, staffing, planning professional development needs, and progressive discipline. Assists in preparing and ad

Title: Technical Support Specialist 3 Duration: 3 Years Location: Birmingham, AL 35203 Position: Onsite 5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall,

Title: Technical Support Specialist 3 Duration: 3 Years Location: Birmingham, AL 35203 Position: Onsite 5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web form, that one can troubleshoot and resolve remotely. Preference for previous helpdesk experience in an IT capacity. EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall,