Supervisor, Call Center Salary at American Fidelity Assurance Co BETA

Job Description Job Description THIS JOB IS FULLY REMOTE - Oklahoma Residents only **MUST LIVE IN OKLAHOMA** Experience: 1 year minimum in contact center/related or administrative healthcare (dental/medical office front desk for example) Duration: Est. 3mths Starting 4/8/25 Schedule: Shift time 9AM-5:30PM EST /Training 9AM-5:30PM EST (first 4 weeks) Other scheduling requirements: Breaks and lunches are scheduled and cannot be customized. 30-minute lunch, (2) 15-minute breaks before and after lunch period Role Summary: Member Services Representative (MSR) is expected to provide excellent customer service to all incoming/outgoing callers and answer and document inquiries related to dental benefits, eligibility, provider information, claims, pre-estimates/pre-authorizations, grievance and appeals, fulfillment requests and other miscellaneous inquiries. Job Summary Details: Respond to customer inquiries via phone, email, and chat in a timely and professional manner ensuring that clients fe

Job Description Job Description THIS JOB IS FULLY REMOTE - Oklahoma Residents only **MUST LIVE IN OKLAHOMA** Experience: 1 year minimum in contact center/related or administrative healthcare (dental/medical office front desk for example) Duration: Est. 3mths Starting 4/8/25 Schedule: Shift time 9AM-5:30PM EST /Training 9AM-5:30PM EST (first 4 weeks) Other scheduling requirements: Breaks and lunches are scheduled and cannot be customized. 30-minute lunch, (2) 15-minute breaks before and after lunch period Role Summary: Member Services Representative (MSR) is expected to provide excellent customer service to all incoming/outgoing callers and answer and document inquiries related to dental benefits, eligibility, provider information, claims, pre-estimates/pre-authorizations, grievance and appeals, fulfillment requests and other miscellaneous inquiries. Job Summary Details: Respond to customer inquiries via phone, email, and chat in a timely and professional manner ensuring that clients fe

Business Services Coordinator - Temporary Job ID 191657 Posted 30-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics, Data Centers Location(s) Remote - US - Remote - US - United States of America, Seattle - Washington - United States of America **Temporary role till mid-December 2024 - Remote USA** **About the Role:** As a CBRE Business Services Coordinator, you will perform clerical duties in accordance with the procedures of a department. This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions, and senior management. **What You'll Do:** + Maintain and update filing, inventory, mailing, and database systems. + Compile, copy, sort, and file records of the office, business transactions, and other activities. + Review files, records, and other documents to obtain information and respond to requests. + Answer common inqui

Position Title: PSR - Patient Services Representative - Oncology Infusion Clinic Department: Infusion Clinic Job Description: Location: University of Oklahoma Medical Center Shift: Full-Time (40 hours/week) 8-hour shifts The Adult Outpatient Infusion Clinic is a 26-chair clinic, that provides a wide array of infusion services to multiple disciplines throughout the health system. We provide both chemotherapy and non-chemotherapy infusions, Blood Transfusions, as well as Car-T Therapies to a diverse group of patients. General Description: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares a

Position Title: Senior PSR - Patient Services Representative - Family Medicine Clinic Department: OUHP Family Medicine Center Clinics Job Description: General Description: Coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by telephone or in person Provides information about clinic operations Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Prepares and enters healthcare providers' schedules into the computer. Coordinates schedules as directed to patient requiring multiple services.Check In/Check Out Greets patients as they come into the clinic for scheduled appointments. Accepts payments and writes receipts. Totals encounter forms and inspects the form for completeness and accuracy. Codes procedures and diagnoses.

Position Details Req ID: req19199 Position Title: Patient Service Representative-Cardiology Position Type: Staff Full-Time Position Number: GS9783 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Department of Medicine Location Address: 1111 W. 17th St. Tulsa, Oklahoma, 74107 United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): 15.00 - 16.88, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary: The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front office functionsand referrals. The Patient Service Representative is under the overall on-sitesupervision of the clinic supervisor. Patient Service Representative must have knowledge of all areas related toinsurance and front office work. Excellent customer service skills andgood communication

Position Details Req ID: req19232 Position Title: Patient Service Representative - Addiction Medicine Position Type: Staff Full-Time Position Number: GS9854 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Psychiatry and Behavioral Science Location Address: 5310 E 31st Street, Ste 1102 Tulsa, Oklahoma, 74135 United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): 15.00 - 16.88, Hourly Work Schedule: Typically 8 hrs/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary: The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals. The Patient Service Representative is under the overall on-site supervision of the Addiction Practice Administrator. Environmental Hazards: Possible exposure to hazardous material, hot and cold, blood borne pathogens. Physical Req

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. **Shift: Hours: Monday-Friday 10:00 am - 6:30 pm EST** **REMOTE DETAILS:** You will work from home, full-time. _As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._ **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, pro