Phone Operator Salary at American Telecenters BETA

How much does an American Telecenters Phone Operator make?

As of March 2025, the average annual salary for a Phone Operator at American Telecenters is $30,965, which translates to approximately $15 per hour. Salaries for Phone Operator at American Telecenters typically range from $28,742 to $33,453, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

American Telecenters Overview

Website:
telecenters.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Business Services

American TeleCenters provides live Spanish language coverage except for the third shift (11p-7a ET) most days and can use voice mail or partners to provide additional coverage if necessary. Answering for many companies, how can you sound knowledgeable about my company/project? A combination of technology, training, selection of staff and experience combine here. A specific number is assigned to each project so that when calls come in the rep's computer screen automatically tells about the company, project and product for which he or she is answering. Beyond that, agents are specifically trained on each order taking or special services campaign before it is assigned to their call group. With 60 years of experience we have found that there are certain types of people that excel at this job and we seek those people. The experience also gives us a real advantage in knowing what works well and what does not as we setup accounts and manage them day to day. How do you get orders back to me? Each client has its own exports individually prepared for their specific situation. Orders can be sent in batches via email, put on your FTP site, picked up from our FTP site, or written over the internet to your database among other methods. In some cases, urgent or special orders or messages are individually emailed or faxed. Do you record calls? American TeleCenters employs digital call recording (logging) technology for quality control. Calls can be accessed within seconds if information needs to be checked or verified by a supervisor. Calls are also randomly selected for regular quality reviews of all operators. What kind of reports can I get? Our databases store hundreds of pieces of data that can be used on reports that we customize for you. Numbers of calls, numbers of orders, totals for the day, spread of calls across time periods, average talk time or hold time, and much more can be reported.

See similar companies related to American Telecenters

What Skills Does a person Need at American Telecenters?

At American Telecenters, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Oncology: Designing, constructing, and repairing dental prosthetics and restorative and orthodontic devices to help patients correct dental conditions.
  3. Health care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.
  4. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.
  5. Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.

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Check more jobs information at American Telecenters

Job Title Average American Telecenters Salary Hourly Rate
2 Manager, Call Center $80,436 $39
3 Manager, Operations $93,506 $45
4 Office Manager $68,089 $33
5 President $679,498 $327

Hourly Pay at American Telecenters

The average hourly pay at American Telecenters for a Phone Operator is $15 per hour. The location, department, and job description all have an impact on the typical compensation for American Telecenters positions. The pay range and total remuneration for the job title are shown in the table below. American Telecenters may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,965 look to you?

FAQ about Salary and Jobs at American Telecenters

1. How much does American Telecenters pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at American Telecenters?
According to the data, the highest approximate salary is about $33,453 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at American Telecenters?
According to the data, the lowest estimated salary is about $28,742 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.