Support Specialist Salary at Ast Trust Co BETA

How much does an Ast Trust Co Support Specialist make?

As of April 2025, the average annual salary for a Support Specialist at Ast Trust Co is $72,857, which translates to approximately $35 per hour. Salaries for Support Specialist at Ast Trust Co typically range from $66,211 to $80,073, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

AST Trust Co Overview

Website:
astfinancial.com
Size:
1,000 - 3,000 Employees
Revenue:
$500M - $1B
Industry:
Financial Services

Founded in 1971, AST Trust Company provides investment services to shareholders. They are headquartered in Brooklyn, New York.

See similar companies related to Ast Trust Co

What Skills Does a person Need at Ast Trust Co?

At Ast Trust Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

AirPay
New York , NY

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Support Specialist to join our team and help us maintain our high standards of customer care. About the Role As a Customer Support Specialist, you will work directly with the thousands of dental clinics using AirPay software. You’ll provide a great experience for customers that need help with the product, educating them on how to navigate the functionality, and also diagnosing and troubleshooting issues they are experiencing. You will help triage and prioritize requests, and escalate to technical teams if


Sponsored
4/22/2025 12:00:00 AM
Mastercool
Randolph , NJ

Job Description Job Description What You’ll Do: Provide phone assistance to customers to resolve product issues and inquiries Guide customers and technicians through simple repairs and maintenance Receive and process returned products (RMAs) Provide accurate estimates for repair Document customer interactions and resolutions What We’re Looking For: High school diploma or equivalent Basic mechanical knowledge and comfort working with tools Strong communication and customer service skills Attention to detail and solid problem-solving abilities Experience with order or quote processing required Experience with Microsoft Office products Bilingual in Spanish is a plus Experience with Infor ERP system is advantageous Why Join Mastercool? Competitive salary Health, dental, and vision insurance Health Savings Account (HSA) 401(k) with company match Profit sharing Paid time off (PTO) Long-term career growth opportunities Company Description For over 40 years, Mastercool has been a trusted name


Sponsored
4/22/2025 12:00:00 AM
Yochana
New York , NY

Role – Tradefloor Support Location – Chicago IL (Onsite) Mode- Contract Note – Candidate with exp. in Banking domain with tradefloor support experience Responsibilities: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition. Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met Upgrade trader workstations from Windows 10 to Windows 11. Provide first-line technical support for the trading floor during the Windows 11 migration, responding promptly to requests and issues. Troubleshoot Bloomberg, Refinitiv, and other market data products. Collaborate with other IT teams to ensure seamless integration and support for trading applications. Qualifications: Experience in a similar role, preferably within the financial sector. Proficiency with Windows 10 and 11, Office applications (Word, Excel, PowerPoint, Ou


Sponsored
4/22/2025 12:00:00 AM
Symrise
Teterboro , NJ

About us Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process. Symrise - always inspiring more... Your role Exciting opportunity for career minded individuals with a passion for fragrance! The Sales Support Specialists plays a vital role in supporting Account Executives while collaborating with all departments across


Sponsored
4/22/2025 12:00:00 AM
GoNetspeed
New York , NY

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. The Customer Billing Specialist will work alongside the Billing Support Team daily and offer support to the Customer Service Team as needed. This position is responsible for assisting with the day-to-day operations of billing and maintaining positive interactions with NY Customers. Essential Job Functions: Answering customer billing inquires by phone and email Assisting with daily and monthly billing operations including: o processing payments o managing customer accounts o seasonal suspends and reconnects o delinquent notices o


Sponsored
4/21/2025 12:00:00 AM
Vandis
Albertson , NY

Vandis is looking for quick learners with dynamic problem-solving skills. Someone who looks at the big picture while working on the details. You’re a self-starter, ambitious, and you’re looking to grow in a company. It's always best to start at the beginning. Our Client Support Specialist (CSS) is an entry-level position. Learn our business from the ground up. The Client Support Specialist (CSS) serves as a valuable resource for Vandis’ clients, account managers, and regional partners. The CSS engages with internal and external resources to support the business objectives of our clients. They assist with managing customers, deals and other data in HubSpot so the Account Manager can maintain and grow their accounts/regions. It is the duty of the CSS to support our Accounts Managers with new business as well as renewal business. The CSS must keep their finger on the pulse, tracking and assisting with all deals throughout the entire pre-sales process, as well as a few post-sale objectives


Sponsored
4/20/2025 12:00:00 AM
Magical Moments ABA
Woodcliff Lake , NJ

Overview This position would provide you with the satisfaction of welcoming new BCBAs to the Magical Moments ABA Team and provide them with support as needed throughout their experience. This position would allow you to utilize your BCBA experience to continue to impact countless lives by enabling many BCBA's to thrive in their positions while providing you with the stability and predictability of an in office position. If that sounds like something that you would be interested in please let us know and we would be honored to continue exploring this opportunity with you. Responsibilities Meeting with new BCBA's to gauge their knowledge base and experience to build an onboarding personalized to their skill set. Complete onboarding until both the new hire and you are confident they are going to excel at their position. Post onboarding check in's to ensure continued confidence. Quality assurance checks to confirm execution Continued availability to provide support for BCBA's Ability to de


Sponsored
4/19/2025 12:00:00 AM
City of New York
New York , NY

Job Description ***IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent Certified IT Administrator (LAN/WAN) will be considered*** The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the systems 2,000 square mile watershed that extends 125 miles north and west of the City. The Bureau of Wastewater Treatment (BWT) is responsible for the operation and maintenance of all facilities related to the treatment of sewage within the five boroughs of the City. This includes 14 wastewater treatment plants, sludge dewatering facilities, coll


Sponsored
4/19/2025 12:00:00 AM

Check more jobs information at Ast Trust Co

Job Title Average Ast Trust Co Salary Hourly Rate
2 Account Executive $96,095 $46
3 Adjuster $68,727 $33
4 Bankruptcy Paralegal and Specialist $54,789 $26
5 Carpenter $79,206 $38
6 Chief Financial Officer $552,675 $266
7 Client Support Specialist $68,414 $33
8 Collections Specialist $56,508 $27
9 Consultant $143,419 $69
10 Correspondence Specialist $53,701 $26
11 Data Entry Specialist $63,391 $30
12 DevOps Engineer $153,591 $74
13 Director, Client Services $256,547 $123

Hourly Pay at Ast Trust Co

The average hourly pay at Ast Trust Co for a Support Specialist is $35 per hour. The location, department, and job description all have an impact on the typical compensation for Ast Trust Co positions. The pay range and total remuneration for the job title are shown in the table below. Ast Trust Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $72,857 look to you?

FAQ about Salary and Jobs at Ast Trust Co

1. How much does Ast Trust Co pay per hour?
The average hourly pay is $35. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ast Trust Co?
According to the data, the highest approximate salary is about $80,073 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ast Trust Co?
According to the data, the lowest estimated salary is about $66,211 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.