Technical Support Salary at Bitcoin Inc BETA

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. YOUR TASKS Inventory Management & Control: Create deliveries daily and monitor order processing. Monitor stock availability to ensure timely order clearance. Support account and purchasing team to troubleshoot order issues. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Coordinate return shipments (e.g., create return labels). Client Issue Resolution: Communicate with customers on order status and expected delivery dates. Prepare and maintain status reports for client, management, and internal communications. Oversee customer

Remote Zoom Host (Freelance) with Digital Court Reporter certification An established, international court reporting agency is seeking hard-working and professional Zoom Hosts who can work remotely on a contract (freelance) basis. This is a great opportunity if you're seeking added revenue with the convenience of part-time work. Note: we are currently seeking Zoom Hosts who have an AAERT-compliant digital court reporter certification. As a Remote Zoom Host, you will be responsible for assisting with the following activities: Zoom hosting and technical support: help attorneys participate in virtual or hybrid hearings and depositions by setting up zoom hosting, including complex scenarios such as managing breakout rooms, managing screen shares, pinned recordings, etc. Scheduling and coordination: help to schedule, organize, test, and train parties to participate in remote hearings and depositions. You should have strong project management skills, experience managing a job calendar, and t

Job ID: 279884 Date posted: 26/02/2025 Why we will love you You're inspired to create magical, digital experiences. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. The scale of IKEA's digital transformation will be one of your biggest challenges. Inspired to be a part of this journey? Join our team of innovators and explorers who don't know the word 'impossible'. What you'll be doing day to day Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assets. Lead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locations. Provide 2nd level

Client Services Engineer The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities •Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. •Maintain systems, install new equipment, and make modifications to client infrastructure as requested. •Able to troubleshoot mobile devices (setup, email and security tokens). •Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS. •Evaluate client's operational efficiency of different IT systems and recommend impro

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Company Description Job Description The Customer Care and Technical Support Representative, Level 1, is a key member of our remote call/contact center team, dedicated to delivering exceptional technical support and customer service. This role involves resolving technical issues, assisting with K12-provided hardware and software, and ensuring a seamless experience for parents and students. You will engage with customers through multiple channels-phone, chat, email, and SMS-to troubleshoot issues, provide effective solutions, and escalate unresolved problems as necessary. Your contributions will play a vital role in ensuring customer satisfaction and fostering trust in our organization Target Pay Rate: $19.00/Hour Responsibilities Technical Support and Troubleshooting Provide expert troubleshooting for K12 provided hardware, including desktops, laptops, monitors, and printers, as well as resolving issues related to software, start up, log in, and viruses. Respond to technical issues invo

Job Description Job Description MODA Light is an innovative architectural lighting company and is currently seeking a Technical Services Manager to join its team. The primary responsibility of this position is to provide the highest quality of customer service and technical support to our business units, sales teams, agent partners, customers and is responsible for responding to customer (internal and external) requests regarding technical questions. Strong candidates will have a positive attitude and the ability to lead an effective team. Qualifications/Skills: Maintain expert level of product knowledge and application. Provide design and specification development support to sales teams, agents, consultants, specifiers, and distributors including advising customer on correct product to purchase based on their application. Troubleshoot field problems reported by Inside Sales, Agents, Distributors, Contractors and/or End users of product. Provide installation (electrical and mechanical)

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.