Front Desk Agent Salary at Blue Mountain Resort BETA

Job Description Job Description Guest Services/Front Desk Representative – Motel 6 Wilkes Barre Arena Motel 6 Wilkes-Barre Arena is looking for a front desk agent (guest services representative) Shifts including 3p-11p, 11p-7a Experience preferred but willing to train Weekends/holidays are a requirement We offer competitive wages and employee benefit packages Job Description: Greet and provide guests with assistance at the front desk during the check-in and check-out processes and throughout their stay Meet Guest satisfaction by providing genuine hospitality and by exceeding guest expectations Keep current on Motel accommodations, services and area attractions and responds to customer inquiries for information Give personal attention, take personal responsibility and use teamwork when providing guest service Responsibilities include providing top quality customer service, effective use of a multi-line telephone, the ability to work with the hotel property management system and maintain

Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. F

Overview: Opportunity: Driver Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests. Your Growth Path Bell Person/Door Person/Guest Service Agent Guest Service Supervisor Your Focus Greet guests in a warm and friendly manner immediately upon interaction. Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles. Provide information regarding the local community upon request. Load and unload guest luggage and other materials. Complete required transportation logs. Report vehicle mechanical problems immediately. Obey traffic laws and follow established traffic and transportation procedures. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Work as a Bell Attendant during staffing shortages or peak check/in o

Hilton Garden Inn Allentown West SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with f

European Wax Center Wilkes Barre - Arena Hub location is currently seeking a Sales Associate with passion, determination and a commitment to excellence. Benefits and Pay: •Free Waxing •Discount on products •Great referral program •A fun, well-managed, successful work environment •Pay Structure is hourly and bonus. Evaluation after 90 days for a $1 increase based on performance. •Flexible Set Schedule Here's What We're Looking For: •Ability to work 20-36 hours per week •Ability to work nights and weekends •A positive, friendly, upbeat and personable demeanor •A professional appearance at all times •Ability to work in a fun, fast-paced environment •Ability to work flexible days and hours •Sales experience is preferred •Desire to build genuine relationships with guests •Passion to support and represent the EWC values LOVE TO HELP OTHERS LOOK AND FEEL FAB? JOIN OUR TEAM!

European Wax Center Airport Road location is currently seeking a Sales Associate with passion, determination and a commitment to excellence. Benefits and Pay: •Free Waxing •Discount on products •Great referral program •A fun, well-managed, successful work environment •Pay Structure is hourly and bonus •Flexible Set Schedule Here's What We're Looking For: •Ability to work 20-36 hours per week •Ability to work nights and weekends •A positive, friendly, upbeat and personable demeanor •A professional appearance at all times •Ability to work in a fun, fast-paced environment •Ability to work flexible days and hours •Sales experience is preferred •Desire to build genuine relationships with guests •Passion to support and represent the EWC values LOVE TO HELP OTHERS LOOK AND FEEL FAB? JOIN OUR TEAM!

Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHMs EarthView prog

Overview: Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent Restaurant Supervisor or Front Desk Manager. Your Focus Carry food, dishes, trays, or silverware from pantry to serving counters. Set up attractive food displays and maintain cleanliness to ensure food safety. Wipe tables or seats with dampened cloths. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. Clean up spilled food, drink or broken dishes and remove trash. Maintain adequate supplies of items such as clean glassware, dishes, or trays. Fill beverage and ice dispensers. Stock cabinets or serving areas with condiments and refill condiment containers. Locate and provide items requested by guests. Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast