Customer Service Salary at Cal Water BETA

How much does a Cal Water Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Cal Water is $60,201, which translates to approximately $29 per hour. Salaries for Customer Service at Cal Water typically range from $54,733 to $66,437, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Cal Water Overview

Website:
calwater.com
Size:
1,000 - 3,000 Employees
Revenue:
$1B - $3B
Industry:
Energy & Utilities

Cal Water is the largest investor-owned American water utility west of the Mississippi River and the third largest publicly traded in the country. Besides California Water Service, it also includes Washington Water Service, New Mexico Water Service, Hawaii Water Service, HWS Utility Services, and CWS Utility Services. As a whole, the Group provides high-quality regulated and non-regulated utility services to approximately 2 million people in 100 communities.

See similar companies related to Cal Water

What Skills Does a person Need at Cal Water?

At Cal Water, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

SW Safety Solutions
Union City , CA

Job Description Job Description BASIC FUNCTION The Customer Service Representative reports directly to the Customer Care Manager as part of the Commercial Operations Team. The position will require direct communication with customers, the sales team, logistics personnel, as well as, inter-departmental communication. The CSR will be heavily involved with various systems for data entry and customer management to achieve high level customer satisfaction. NATURE AND SCOPE Key responsibilities include the following: · Interface with customers via phone, email and in person to provide overall customer satisfaction. · Accurate and timely processing of customer orders to ensure satisfaction. · Promptly respond to customer inquiries regarding product, service and account. · Handle and resolve customer complaints in a professional manner. · Obtain and evaluate all relevant information to handle product inquiries. · Provide pricing, service and delivery information to customers in a timely manner


Sponsored
4/25/2025 12:00:00 AM
Year Up United
San Francisco , CA

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screen


Sponsored
4/23/2025 12:00:00 AM
Year Up United
Pleasant Hill , CA

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screen


Sponsored
4/23/2025 12:00:00 AM
Community Choice Financial Family of Brands
San Mateo , CA

Overview: At California Check Cashing Stores, were more than a financial service provider; were a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. Responsibilities: Forge connections with customers to cultivate lasting relationships that drive repeat business. Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments. Proactively maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system. Build new business by completing inbound and outbound call campaigns daily. Assist in customer account management and co


Sponsored
4/23/2025 12:00:00 AM
Third Party CS
Union City , CA

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field


Sponsored
4/23/2025 12:00:00 AM
Sherwin-Williams
San Jose , CA

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation an


Sponsored
4/7/2025 12:00:00 AM
Sherwin-Williams
Pinole , CA

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation an


Sponsored
4/1/2025 12:00:00 AM
Sherwin-Williams
Livermore , CA

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation an


Sponsored
3/31/2025 12:00:00 AM

Check more jobs information at Cal Water

Job Title Average Cal Water Salary Hourly Rate
2 2 Customer Service Representative $60,201 $29
3 Administrative Assistant $73,695 $35
4 Administrative Clerk $63,572 $31
5 Assistant Engineer $83,261 $40
6 Associate Customer Service Representative $53,156 $26
7 Benefits Administrator $95,314 $46
8 Chief Engineering Officer $396,802 $191
9 Construction Superintendent $156,112 $75
10 Cost Accountant $112,380 $54
11 Cross Connection Specialist $89,450 $43
12 Director, Accounting Operations $265,541 $128
13 Director, Field Operations $211,980 $102

Hourly Pay at Cal Water

The average hourly pay at Cal Water for a Customer Service is $29 per hour. The location, department, and job description all have an impact on the typical compensation for Cal Water positions. The pay range and total remuneration for the job title are shown in the table below. Cal Water may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $60,201 look to you?

FAQ about Salary and Jobs at Cal Water

1. How much does Cal Water pay per hour?
The average hourly pay is $29. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cal Water?
According to the data, the highest approximate salary is about $66,437 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cal Water?
According to the data, the lowest estimated salary is about $54,733 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.