Director, Call Center Salary at Callsplus BETA

How much does a Callsplus Director, Call Center make?

As of April 2025, the average annual salary for a Director, Call Center at Callsplus is $138,111, which translates to approximately $66 per hour. Salaries for Director, Call Center at Callsplus typically range from $117,654 to $155,460, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

CallsPlus Overview

Website:
callsplus.net
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Hospitality & Leisure

Calls Plus is a multilingual call center and bilingual answering service in Lafayette La. Capture every lead- even after hours. We handle, after hours callers, message taking services, messaging services, accurate messages, nurse triage, hotline, crisis line, Crisis line, tip line, abuse reporting, crisis intervention, crisis response and bullying.

See similar companies related to Callsplus

What Skills Does a person Need at Callsplus?

At Callsplus, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  5. Consulting: Providing technical or business expertise and advice to internal or external clients.

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Check more jobs information at Callsplus

Job Title Average Callsplus Salary Hourly Rate
2 Director, Operations $148,749 $72
3 Vice President, Business Development $197,859 $95
4 Mental Health Worker $30,160 $14
5 President $656,227 $315
6 Project Leader $89,879 $43
7 Manager $86,989 $42
8 Senior Customer Service Representative $38,517 $19

Hourly Pay at Callsplus

The average hourly pay at Callsplus for a Director, Call Center is $66 per hour. The location, department, and job description all have an impact on the typical compensation for Callsplus positions. The pay range and total remuneration for the job title are shown in the table below. Callsplus may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $138,111 look to you?

FAQ about Salary and Jobs at Callsplus

1. How much does Callsplus pay per hour?
The average hourly pay is $66. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Callsplus?
According to the data, the highest approximate salary is about $155,460 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Callsplus?
According to the data, the lowest estimated salary is about $117,654 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.