Customer Service Salary at Capstone Research Inc BETA

How much does a Capstone Research Inc Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Capstone Research Inc is $41,464, which translates to approximately $20 per hour. Salaries for Customer Service at Capstone Research Inc typically range from $37,687 to $45,772, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Capstone Research Inc Overview

Website:
capstoneresearch.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Business Services

CAPSTONE RESEARCH is a full-service marketing research organization headquartered in Fairfield, New Jersey (New York Metro). Our core services include: Sales and Retail Research In-Store/On-Site Interviews Buyer Profile Studies Marketing Analytics & Modeling Data Entry & Tabulation Services Product Retrievals For over four decades, client service has been our hallmark. We strive to partner with our clients to provide efficiently designed and timely research solutions that address the business issues at hand. We offer experienced-based insights throughout the research process, from problem definition and research design to tabulations and final reports.

See similar companies related to Capstone Research Inc

What Skills Does a person Need at Capstone Research Inc?

At Capstone Research Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Signature Aviation
White Plains , NY

JOB DESCRIPTION Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate


Sponsored
3/2/2025 12:00:00 AM
Alaska Airlines
Newark , NJ

Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, youll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places. Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position. Key Duties: Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environ


Sponsored
3/2/2025 12:00:00 AM
Signature Aviation
White Plains , NY

JOB DESCRIPTION Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate


Sponsored
3/1/2025 12:00:00 AM
Tzumi Electronics
New York , NY

Job Description Job Description Electronics Accessories company looking for a Customer Service Representative/Office Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues via chats, emails and telephone calls. Customer Service job tasks and responsibilities include: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Resolve customer complaints via phone, email, or social media platforms. Obtain and evaluate all relevant information to handle product and service inquiries. Assist with repairs and replacements. Handle customer replacements to ship out. Advise on company information. Answer questions about warranties or terms of sale. Suggest solutions when a product malfunctions. Utilize computer technology to handle high call/email volumes. Work with customer service manager to ensure proper customer service


Sponsored
3/1/2025 12:00:00 AM
Torpac Inc
Fairfield , NJ

Job Description Job Description An outstanding opportunity to utilize your skills to broaden your experiences within a small dynamic and growing company. About Us: We are a world leader in the field of pharmaceutical capsules and laboratory equipment. Our products are used by the pharmaceutical & nutritional industry worldwide to improve lives. Established in 1989, our steady growth has been based on superior products supported by superior customer service and technical support. Description: Torpac’s customer service ambassador is responsible for ensuring customers receive the maximum benefit from Torpac’s products and services. Their goal is to strengthen and build customer relationships by listening, educating, and recommending products and solutions. We will train the right candidate! Purpose and Responsibilities: Communicate by e-mail, Zoom, and phone business professionals about Torpac’s products. Answer product line, pricing, stock, lead time, shipping, and order status questions


Sponsored
2/28/2025 12:00:00 AM
Manpower
Croton-on-Hudson , NY

Our client, a professional and customer-centric Independent Insurance Agency, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of a dedicated team supporting the agency's operations. The ideal candidate will have strong customer service skills, exceptional communication abilities, and a positive attitude which will align successfully in the organization. Job Title: Customer Service Representative Location: Croton on Hudson, NY Pay Range: $18.00 - $22.00 per hour Temp-Perm Opportunity What's the Job? Being the first point of contact for the agency. Handling inbound and outbound calls with professionalism. Providing exceptional customer service to internal and external customers. Assisting in office organization and maintaining a smooth workflow. Responding to basic billing and payment processing inquiries and completing required reports and documentation. What's Needed? Possess a genuine willingness to learn, be intu


Sponsored
2/27/2025 12:00:00 AM
Telecom Networks
New York , NY

About Us At Telecom Networks, we are committed to providing top-quality telecommunications solutions and outstanding customer support. As a rapidly growing company, we are looking for dedicated Customer Service Agents to join our team. This is a remote opportunity with flexible full-time and part-time options. Job Overview As a Customer Service Agent, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and providing exceptional service. If you have strong communication skills and enjoy helping others, we'd love to hear from you! Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a professional and friendly manner. Resolve technical issues and provide troubleshooting assistance. Process orders, account updates, and service requests. Maintain accurate customer records and documentation. Escalate complex issues to the appropriate departments when necessary. Ensure customer satisfaction by providing timely and


Sponsored
2/26/2025 12:00:00 AM
Stop and Shop
Bronx , NY

Address: USA-NY-Bronx-2136 Bartow Avenue Store Code: Human Resources - Brands (5148925) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers’ lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we’ll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments in


Sponsored
1/22/2025 12:00:00 AM

Check more jobs information at Capstone Research Inc

Job Title Average Capstone Research Inc Salary Hourly Rate
2 Manager, Operations $110,697 $53
3 Principal Engineer $125,403 $60
4 Senior Project Manager $118,503 $57
5 Senior Systems Engineer $110,347 $53
6 Auditor $92,634 $45
7 HR Executive $72,801 $35
8 Invoice Specialist $49,097 $24
9 President $804,423 $387
10 Senior System Engineer $110,347 $53
11 Senior Vice President $205,868 $99
12 Programmer $70,947 $34

Hourly Pay at Capstone Research Inc

The average hourly pay at Capstone Research Inc for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Capstone Research Inc positions. The pay range and total remuneration for the job title are shown in the table below. Capstone Research Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,464 look to you?

FAQ about Salary and Jobs at Capstone Research Inc

1. How much does Capstone Research Inc pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Capstone Research Inc?
According to the data, the highest approximate salary is about $45,772 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Capstone Research Inc?
According to the data, the lowest estimated salary is about $37,687 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.