Customer Care Salary at Carium BETA

Please note this position is required to work in-person at least two days per week from our San Francisco office located in the Financial District. About ZBiotics At ZBiotics, we make genetically engineered probiotics that improve daily life. As a group of motivated, yet down-to-earth people, we are fueled by two things: a love for science and a commitment to being people-first. GMO products like ours, built to create benefits for people in their daily lives, are the future. As the first to market, we believe it's our duty to set a high bar for product quality, safety, and transparency for others to follow. In 2019, ZBiotics launched Pre-Alcohol, the world’s first genetically engineered probiotic designed to break down the alcohol byproduct that leads to rough mornings after drinking. In 2024, we launched a genetically engineered probiotic drink mix, Sugar-to-Fiber, that creates fiber from the food you eat. This revolutionary product helps to improve the diversity of gut bacteria and o

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

JOB DESCRIPTION: The role of the Customer Care Advocate is to provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. Responsibilities and Duties: Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment Respond to inquiries, complete order fulfillment and provide information to external and internal customers and accounts Maintain a positive attitude and working relationship with all customers, patients and associates. Inbound and outbound call work as assigned Required Qualifications Minimum of 3-5 years of CALL CENTER customer service experience, in healthcare. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Candidates must possess strong verbal and written English communication skills. Patient and customer focused

Customer Care Associate - French Fluency This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a globa

Customer Care Associate - French Fluency This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a globa

Customer Care Associate - French Fluency This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a globa

Customer Care Associate - French Fluency This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a globa

Customer Care Associate - French Fluency This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a globa