Manager, Customer Success Salary at Celltrak Technologies Inc BETA

Position Summary: Are you interested in joining a multi-generation, family-owned, industry leader on the Northwest Side of Chicago? This successful and growing business has been designing, manufacturing, and distributing ad specialty products for over 50 years, and due to growth, we have an opportunity for a Customer Service Manager. This pivotal role will be responsible for ensuring the smooth operation of the customer service office, fostering a positive and productive environment, and working closely with the leadership team to maintain a customer-focused, efficient, and organized workplace. If you enjoy managing day-to-day office operations while developing and streamlining processes to support a growing team, this role is for you. Strong interpersonal and organizational skills are required, along with the ability to build relationships across distributed teams, solve problems, and support both staff and leadership. The successful candidate will oversee administrative functions, te

Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service. As a Customer Care Manager, you will virtually lead a team of Insurance Professionals whose responsibility is to interact with customers on phone, chat, and email channels. You will own full supervisory and administrative responsibilities for the team members and share with other leaders the responsibility overall for a positive, friendly culture in the department that is customer-centric, productive, and contributes to the growth of the business. As their leader, you are their mentor, helping them navigate our culture and realize their professional aspirations in a virtual environment. Main Responsibilities: Elevate Every Day: Provide virtual leadership, communication, coaching, men

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We're looking for an individual with a passion for people, process, and technology to lead the Project Management Office (PMO) within our Customer Success Center o

Job Description Job Description State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Max Adelman - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life and commercial insurance.

Job Description Job Description The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Condu

Job Description The Opportunity This role reports into the Manager, Customer Success, and is responsible for our North American Large Law customer base. The Senior CSM acts as a key stakeholder for our customers serving as their liaison and advocate. They are curious and passionate about guiding adoption, engaging end users, and leveraging data for insights. Senior CSMs work cross-functionally to provide an exceptional customer experience from welcome and onboarding through customer renewal and beyond. Success is measured by reoccurring revenue growth and customer sentiment. A Day in the Life A Senior CSM is relationship-focused and leverages their network to build and deepen relationships with buyers, influencers, advocates and at times, the end users themselves. They will also lead the renewals for their book of business. Consulting with new and existing customers to coordinate a seamless transition from sales to customer success Work in sync with the Account Executive to ensure a se

Operations Manager /Customer Service Manager Metals/International Conglomerate Chicago, Ilinois location-Hybrid $70,000-85,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent’s own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member’s performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work a

Job Description Join Our Team at Litera: Where Legal Technology Meets Excellence Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life's work. The Opportunity This role reports into the Manager, Customer Success - Large Law, North America and partners with our customers to deliver on expectations and drive successful outcomes. CSMs work cross functionally setting and managing expectations between Litera and the customer to ensure we guide adoption, engage end users, and deliver on expectations. Our CSMs are