Manager, Call Center Salary at Choate Usa BETA

POSITION OVERVIEW: Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly responsible for the performance and success of your team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is required. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. SALARY: $30000 - $40000 / year --------------: - POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and developme

Company: Marsh McLennan Agency Description: JOB TITLE: Sr. Benefits Account Executive JOB TYPE: FLSA Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Primary Contact with the Producer Manage the Client Insurance Program, utilizing agency management system. Generally manages small and less complex accounts than the Senior Account Consultant position. Duties include those that are done directly (higher level) or accomplished through other resources (i.e. assigned Account Managers or external resources) and not limited to: A point of contact with the Producer. Responsible for sharing knowledge, providing instruction, and delegating tasks to the Account Manager, Call Center, Benefits Admin, Wellness and iCAF, and any team member not specifically identified, as per Benefits Timeline. Inform Producer of upcoming deadlines and events. Maintain R: Drive/client files as per Department Guidelines. Manage "workflows" and administration as per Benefits Timeline. Manage and monitor administration of cli

Job Description Job Description Avaya Voice Administrator (on site) This position is based in Dallas, – candidate needs to be within an hour or less drive. We are seeking an On-Site Telecommunications Technician for a role based in Dallas, TX. In this capacity, you will administer voice solutions to a prominent government site serving 1k+ users. The responsibilities of the On-Site Telecommunications Technician encompass the provision of support and resolution for issues related to an Avaya VoIP solution. The candidate will; Program phone sets (digital, IP and analog) Perform Moves, Additions, Changes (MACs) Program requested feature changes Provide voicemail support Program mailbox Complete password resets Add or delete user mailboxes Provide break/fix services on telephones Troubleshoot and resolve phone-/data-cabling issues Knowledge of station cabling and jacks Assist in identification and resolution of other vendor line/circuit problems Troubleshoot issues related to lines/trunks C

We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement. IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work. Pay: $16 per hour plus monthly commission up to $3,000 Sign on bonus for experienced collectors Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm Location: This is a full time position located on-site in our Carrollton, Texas office. Responsibilities: Receive inbound and make outbound calls collecting outstanding receivables. Provide exceptional customer service by answe

Job Summary: Provide high-quality service solutions for Segway's B2B and B2C customers, ensuring brand service reputation. Focus on customer satisfaction by continuously optimizing service processes, systems, and team service skills. Essential Job Responsibilities: B2C Service Satisfaction: Responsible for users’ satisfaction with call center services. Manage call center operations, including business processes and system processes optimization, service indicators management, and continuously improving end users’ satisfaction. B2B Service Satisfaction: Responsible for B2B dealers’ satisfaction. Establish direct relationships with key client dealers, efficiently resolve issues, and continuously enhance B2B dealers’ satisfaction to support sales business expansion. VOC Operations: Oversee the overall improvement of service reputation in the U.S. through innovative self-service solutions and VOC (Voice of Customer) management, making service reputation a strong support for brand developme

**Description** Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Service Technician to join our amazing culture. In this role, you will service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. As a Security Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. **For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.** **Who You Are** You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results

Company: Marsh McLennan Agency Description: JOB TITLE: Benefits Team Lead JOB TYPE: FLSA Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Teamwork Function as team member of the Client Services team to ensure superior service to all MMA Clients. These activities include but are not limited to: Coach, mentor and train Sr. Account Executives, Account Executives Benefit Account Managers and other team members as requested by the Vice President of Client Services, Region Benefits Practice Leader, sponsoring Producer/Partner, location Head of Office, or as appropriate to the needs of the Account Executive Team and/or client. Partnering with Executive Team Lead on managing local office initiatives and people management. Partnering with the Region Client Services Management team, will play an active role in the supervision and management of the support team, including participation in the employee review process. Successful performance will be in part evaluated on the growth and development of sup

Career Opportunities: Business Development Leader, Commercial Doors (32195) Requisition ID 32195 - Posted - 4Front Engineered Solutions, Inc - BSI IB NA Kenosha Door center Group - USA: Texas (Carrollton) - Sales, Marketing & Product Management - Posting Country (1) - Yes - Not applicable - Travel Required: 31%-60% ? Job Description Print Preview Posting Lead-In Looking to stand out among the crowd? Step above the rest and break new ground with 4Front Engineered Solutions. We are seeking a rising Business Development Leader to join our team! In this pivotal new role, you will develop and build a new line of business among our already incredible lineup of industrial doors and docking products. If you want to be at the 4Front of a new product venture, have a track record of success in sales and customer development, and possess a passion for building something from the ground up, this exciting business development opportunity is for you. Position Summary : What you will do: The Business