Customer Service Representative II Salary at Cit Bank BETA

How much does a Cit Bank Customer Service Representative II make?

As of April 2025, the average annual salary for a Customer Service Representative II at Cit Bank is $57,722, which translates to approximately $28 per hour. Salaries for Customer Service Representative II at Cit Bank typically range from $52,241 to $64,020, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
cit.com
Size:
3,000 - 7,500 Employees
Revenue:
$1B - $3B
Industry:
Financial Services

CIT Group Inc. operates as the bank holding company for CIT Bank, National Association that provides banking and related services to commercial and individual customers. The company operates through Commercial Banking, Consumer Banking, Non-Strategic Portfolios (NSP), and Corporate and Other segments. The Commercial Banking segment offers lending, leasing, and other financial and advisory services primarily to small and middle-market companies; factoring and secured financing services, as well as receivables management products to the retail supply chain; and equipment leasing and secured financing to the rail industry. The Consumer Banking segment provides mortgage loans, deposits, and private banking and fiduciary services. It accepts deposits, including checking and savings accounts, money market accounts, and certificates of deposit; and offers residential mortgage and small business administration loans, as well as reverse mortgages. The NSP segment provides equipment financing, secured lending, and leasing and advisory services to small and middle-market businesses. The Corporate and Other segment offers investments and other unallocated items, such as amortization of intangible assets. The company also offers acquisition and expansion financing, enterprise value and cash flow loans, import and export financing, and letters of credit/trade acceptances; and account receivables collection, asset management, credit protection, cash management and payment, debt restructuring, debt underwriting and syndication, financial risk management, insurance, merger and acquisition advisory, and online banking services. It offers its services through 70 branches located in southern California, as well as through other offices worldwide. CIT Group Inc. was founded in 1908 and is based in Livingston, New...

See similar companies related to Cit Bank

What Skills Does a person Need at Cit Bank?

At Cit Bank, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Check more jobs information at Cit Bank

Job Title Average Cit Bank Salary Hourly Rate
2 Account Manager $107,085 $51
3 Account Support Specialist $54,338 $26
4 Accountant I $82,538 $40
5 Accounting Clerk & Specialist $74,459 $36
6 Accounts Payable Accountant $65,794 $32
7 Accounts Receivable $64,094 $31
8 Accounts Receivable Clerk $59,298 $29
9 Admin. $70,660 $34
10 Administrative Assistant, Technical $70,660 $34
11 Administrator $70,660 $34
12 AML Investigator $75,832 $36
13 Analyst & Programmer $154,504 $74

Hourly Pay at Cit Bank

The average hourly pay at Cit Bank for a Customer Service Representative II is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Cit Bank positions. The pay range and total remuneration for the job title are shown in the table below. Cit Bank may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $57,722 look to you?

FAQ about Salary and Jobs at Cit Bank

1. How much does Cit Bank pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cit Bank?
According to the data, the highest approximate salary is about $64,020 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cit Bank?
According to the data, the lowest estimated salary is about $52,241 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.