Lead Teller Salary at Citibank, Na BETA

How much does a Citibank, Na Lead Teller make?

As of March 2025, the average annual salary for a Lead Teller at Citibank, Na is $58,445, which translates to approximately $28 per hour. Salaries for Lead Teller at Citibank, Na typically range from $53,563 to $64,483, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Citibank, NA Overview

Website:
citi.com
Size:
>50,000 Employees
Revenue:
>$50B
Industry:
Financial Services

Citibank is the world's biggest provider of private banking, and specializes in offering custom solutions from all areas of finance.

See similar companies related to Citibank, Na

What Skills Does a person Need at Citibank, Na?

At Citibank, Na, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Effective Communication: Sharing information effectively and collaboratively.
  4. client service: Client services are the processes and interactions organizations and members of their staff have with their clients.
  5. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.

Related Jobs

PNC Financial Services Group, Inc.
Pekin , IL

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Lead Teller within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Pekin, Illinois at the Pekin retail banking branch. Job Description Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasin


Sponsored
3/23/2025 12:00:00 AM
Fremont Bancorporation
Union City , CA

Title: Lead Teller Location: Union City, CA Hiring salary range: $21.43 - $24.91 per hour Fremont Bank founded in 1964, is one of the oldest independently owned banks in the Bay Area and is one of the top rated mid-tier banks in the nation. Voted a Top Workplace for 2024 and for the past fourteen consecutive years, Fremont Bank has an immediate opening for a Lead Teller in Union City, CA. Position Overview This is a 30 hour per week position. The Lead Teller under the direction of branch management will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. TheLead Tellerwill ensure client satisfaction by practicing, following, and implementing Fremont Bank's customer service standards. Role and Responsibilities Ensure client satisfaction by practicing, following and implementing Fremont Bank service standards Explain bank policies and procedures Explain, promote, sell and/or refer Fremont Bank products and serv


Sponsored
3/22/2025 12:00:00 AM
PNC Financial Services Group, Inc.
Phoenix , AZ

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Teller Lead within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Phoenix, Arizona, at the 7th Street & Union Hills retail banking branch. Bilingual Spanish preferred. Job Description Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financ


Sponsored
3/22/2025 12:00:00 AM
PNC Financial Services Group, Inc.
Hamtramck , MI

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full-time Lead Teller within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Hamtramck, Michigan at the Hamtramck retail banking branch. Bilingual Arabic or Bengali Preferred. Job Description Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial


Sponsored
3/22/2025 12:00:00 AM
KeyBank
Palatine Bridge , NY

KeyBank - 6021 State Hwy 5 (BR) [Bank Teller / Customer Service] As a Lead Teller at KeyBank, you'll: Perform the duties of a Teller, and oversee daily Teller functions and scheduling; Provide coaching to the branch Teller staff to meet client service objectives; Accept and accurately process all financial service transactions; Maintain responsibility for cash drawer and follows proper balancing procedures...Hiring Immediately >>


Sponsored
3/22/2025 12:00:00 AM
KeyBank
Eden , NY

Location: 8591 Main Street - Eden, New York 14057 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to- day Teller scheduling, staffing issues and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride i


Sponsored
3/21/2025 12:00:00 AM
Land of Lincoln Credit Union
Decatur , IL

Job Type Full-time Description Reports to the Branch Manager or Equivalent Non-Exempt General Functions: The Lead Teller will be responsible for the supervision of the teller area(s). Will provide excellent member service by performing accurate transactions, listening, educating, and identifying members' needs. Will share all products/services meeting those needs to best serve the member and help the credit union prosper. Will solve problems and help with complex work-related matters. Will guide and advise tellers in the efficient handling of member needs. The Lead Teller position will require attention to detail, strong interpersonal skills, teamwork and a basic understanding of navigating multiple computer programs and the internet. The Lead Teller must always maintain confidentiality and professionalism in all aspects of service. Duties and Responsibilities: 1) Reflects the credit union's core values in their daily activities and at any time they represent the credit union. 2) Greet


Sponsored
3/20/2025 12:00:00 AM
KeyBank
Milton , WA

KeyBank - 1000 Meridian E (BR) [Bank Teller / Customer Service] As a Lead Teller at KeyBank, you'll: Perform the duties of a Teller, and oversee daily Teller functions and scheduling; Provide coaching to the branch Teller staff to meet client service objectives; Accept and accurately process all financial service transactions; Maintain responsibility for cash drawer and follows proper balancing procedures...Hiring Immediately >>


Sponsored
3/20/2025 12:00:00 AM

Check more jobs information at Citibank, Na

Job Title Average Citibank, Na Salary Hourly Rate
2 Executive Administrator $123,576 $59
3 Executive Assistant, Human Resources $107,930 $52
4 Executive Chauffeur $54,265 $26
5 Executive Office Assistant $123,576 $59
6 Executive PA $123,576 $59
7 Executive Response Specialist $77,615 $37
8 Executive VP, Operations $410,508 $197
9 Exercise Specialist $74,990 $36
10 Expense Analyst $112,236 $54
11 Digital Transformation Lead $122,185 $59
12 Dining Room Coordinator $70,106 $34
13 Direct Sales Specialist $99,047 $48

Hourly Pay at Citibank, Na

The average hourly pay at Citibank, Na for a Lead Teller is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Citibank, Na positions. The pay range and total remuneration for the job title are shown in the table below. Citibank, Na may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $58,445 look to you?

FAQ about Salary and Jobs at Citibank, Na

1. How much does Citibank, Na pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Citibank, Na?
According to the data, the highest approximate salary is about $64,483 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Citibank, Na?
According to the data, the lowest estimated salary is about $53,563 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.