Manager, Support Salary at Citybase Inc BETA

How much does a Citybase Inc Manager, Support make?

As of March 2025, the average annual salary for a Manager, Support at Citybase Inc is $110,219, which translates to approximately $53 per hour. Salaries for Manager, Support at Citybase Inc typically range from $97,847 to $123,322, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Citybase Inc Overview

Website:
thecitybase.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

Founded in 2013, CityBase gives people and businesses a way to interact online and in-person with government agencies and utilities. The company offers constituent services through payment solutions, digital services and API development for cities, states and utilities. CityBase is headquartered in Chicago, Illinois.

See similar companies related to Citybase Inc

What Skills Does a person Need at Citybase Inc?

At Citybase Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Engagement: Customer engagement is a business communication connection between an external stakeholder (consumer) and an organization (company or brand) through various channels of correspondence. This connection can be a reaction, interaction, effect or overall customer experience, which takes place online and offline. The term can also be used to define customer-to-customer correspondence regarding a communication, product, service or brand. However, the latter dissemination originates from a business-to-consumer interaction resonated at a subconscious level. Online customer engagement is qualitatively different from offline engagement as the nature of the customer’s interactions with a brand, company and other customers differ on the internet. Discussion forums or blogs, for example, are spaces where people can communicate and socialise in ways that cannot be replicated by any offline interactive medium. Online customer engagement is a social phenomenon that became mainstream with the wide adoption of the internet in the late 1990s, which has expanded the technical developments in broadband speed, connectivity and social media. These factors enable customer behaviour to regularly engage in online communities revolving, directly or indirectly, around product categories and other consumption topics. This process leads to a customer’s positive engagement with the company or offering, as well as the behaviours associated with different degrees of customer engagement.
  2. Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

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Check more jobs information at Citybase Inc

Job Title Average Citybase Inc Salary Hourly Rate
2 Director, Project Management $170,737 $82
3 Manager, Marketing $115,845 $56
4 Manager, Quality Assurance $123,108 $59
5 Payment Processing Analyst $42,853 $21
6 Senior Project Manager $121,281 $58
7 Vice President, Engineering $245,369 $118
8 Director, Marketing $182,910 $88
9 Director, Sales & Marketing $182,910 $88
10 Manager, Demand Generation $139,672 $67
11 Manager, Engagement $72,822 $35
12 Proposal Writer $77,531 $37

Hourly Pay at Citybase Inc

The average hourly pay at Citybase Inc for a Manager, Support is $53 per hour. The location, department, and job description all have an impact on the typical compensation for Citybase Inc positions. The pay range and total remuneration for the job title are shown in the table below. Citybase Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $110,219 look to you?

FAQ about Salary and Jobs at Citybase Inc

1. How much does Citybase Inc pay per hour?
The average hourly pay is $53. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Citybase Inc?
According to the data, the highest approximate salary is about $123,322 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Citybase Inc?
According to the data, the lowest estimated salary is about $97,847 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.