Call Center Salary at Columbia Bank BETA

How much does a Columbia Bank Call Center make?

As of April 2025, the average annual salary for a Call Center at Columbia Bank is $48,720, which translates to approximately $23 per hour. Salaries for Call Center at Columbia Bank typically range from $44,111 to $54,013, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Columbia Bank Overview

Website:
columbiabank.com
Size:
1,000 - 3,000 Employees
Revenue:
$500M - $1B
Industry:
Financial Services

Headquartered in Tacoma, Washington, Columbia Bank is a Washington state-chartered full-service commercial bank, with locations throughout Washington, Oregon and Idaho. Columbia Bank is a wholly owned subsidiary of Columbia Banking System, Inc.

See similar companies related to Columbia Bank

What Skills Does a person Need at Columbia Bank?

At Columbia Bank, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

OMG National
Seattle , WA

Job Description Job Description Compensation: Competitive Starting Wage Location: Remote Job Title: Business Development Specialist Reports to: Executive Director of Marketing OMG National, a 33-year-old marketing firm and five-year Inc. 5000 recipient, is seeking a qualified Business Development Specialist (BDS) for remote employment. The BDS will specialize in reaching out to set appointments with new and existing prospects, presenting the opportunity for a Digital Marketing evaluation. This is a phone prospecting position and a vital addition to our team-- while we have many ongoing ancillary marketing efforts in this division, we need a team to execute our call campaigns, and reach out to tens of thousands of small businesses in our database. We have an aggressive incentive plan to maximize performance and call time including an additional bonus system for qualified closes. Essential Duties and Responsibilities - Stay organized in and committed to calling a minimum of 4-hours of ta


Sponsored
4/1/2025 12:00:00 AM
Intellyk Inc
Bothell , WA

Job Description Job Description Job: Call Center Admin Location: Bothell - WA 98021 (Onsite) Shift Work Details- 1st 7am-3:30pm Job Description: • Acting as the primary point of contact for all site related service requests called in or entered by site personnel. • Entering phone calls, e-mails, and hard copy information into a Computerized Maintenance Management System (CMMS). • Monitoring work order queues and assigning to correct scheduling group. • Coordinates some outside service calls with specific vendors • Dispatching technicians to perform reactive maintenance work. • Entering work order information, setting priorities, and forwarding work order for further processing. • Maintaining and updating records, reports, files, and communication information. • Researches and answers all customer work order status inquiries. • Reviewing, entering, and tracking MRO purchasing requisitions. • Performing all other duties as assigned. As the Call Center Administrator, you will be expected


Sponsored
3/30/2025 12:00:00 AM
Express Employment Professionals
Renton , WA

Job Description Job Description Customer Service Representative - Call Center (on-site, not a remote role) Location: Renton, WA Job Type: Full-Time, Contract-to-Hire Schedule: The call center is open from 7:00am to 7:00pm, Monday – Saturday, with varying 8-hour shift times. The department is closed on Sundays, and all employees are required to work Mondays. Schedules may change weekly and staff must be available to work during these set hours. *MUST be able to pass a drug test and background check* Position Summary Imagine working on rewarding projects within a diverse culture, and having access to exceptional training and career development opportunities. Our client in Renton fosters professional development and personal growth with a variety of training and professional advancement opportunities. Think you would make a great Call Center Customer Service Representative? We are hiring! This position is responsible for answering routine telephone inquiries in a customer-oriented Call Ce


Sponsored
3/30/2025 12:00:00 AM
Cabrera Construction LLC
Bonney Lake , WA

Job Description Job Description Job Summary: Cabrera Construction, a rapidly growing company with multiple locations expanding across Washington, is seeking a friendly communicator with strong organizational skills to join our appointment coordinating team. As a Call Center/Appointment Scheduler, you’ll convert warm leads into appointments, scheduling consultations for Roofing, Siding, Windows, and Bath inquiries. The ideal candidate enjoys sales, is motivated by hard work and high earning potential, and is dedicated to being a team player. About Us: Cabrera Construction is committed to excellence, earning an industry-wide reputation as one of the top home improvement companies. We pride ourselves on providing outstanding customer service and are excited to build a great team for our new office in Washington! What We Offer: Competitive Salary: $20-22 per hour, reflecting your skills and experience. Daily & Monthly Bonuses: Opportunity to earn additional income based on performance. Ben


Sponsored
3/29/2025 12:00:00 AM
Darwin's Natural Pet Products
Seattle , WA

Job Description Job Description Do you have experience in a Customer Service Call Center? Do you love dogs and cats? If yes, we want to hear from you! (Potential for Hybrid Schedule) Darwin’s Natural Pet Products (www.darwinspet.com) has several new full-time opportunities for Customer Service Representatives. This is an entry level position with opportunity for advancement. Darwin’s Customer Service Representatives are responsible for delivering above and beyond customer service to all Darwin’s customers, vendors, and teammates. As the “Voice” of Darwin’s, CSRs respond to customer inquiries via phone and email. Work in a comfortable, dog-friendly office with the potential for a hybrid schedule. Darwin’s Natural Pet Products makes high quality, premium raw dog and cat food and delivers it directly to pet owners around the U.S. Our growing business started 17 years ago and is a combination of both manufacturing and direct-to-consumer retailing with a strong online subscription focus. Th


Sponsored
3/29/2025 12:00:00 AM
Phillips Law Firm
Woodinville , WA

Job Description Job Description Sales-Driven Intake Professional - Are you searching for a stable, long-term career with growth potential? Join one of Washington’s largest and most respected Personal Injury Law Firms as an Inside Sales Representative for our Intake department—no prior legal experience required! We provide hands-on training to help you succeed in this fast-paced, rewarding role, with uncapped bonus potential based on your performance. Position: Intake Sales Rep (Intake Coordinator) As an Intake Coordinator, you will be the first point of contact for potential clients, playing a vital role in guiding individuals through their legal options. Your ability to connect with people, assess their needs, and provide compassionate support will make a meaningful difference in their journey. For those potential clients that both need and want our help, your objective is maximizing the opportunity to generate new business through strategic presentation and sales techniques. This pos


Sponsored
3/28/2025 12:00:00 AM
CampusPoint
Redmond , WA

Availability: Monday to Friday, 7:30 AM to 4 PM. Initially, training will be conducted on-site. After training, the role will transition to a hybrid model with 2 days working remotely on Mondays and Fridays, and in-office from Tuesday to Thursday. Are you customer-focused and energetic, and do you thrive in a fast-paced environment? Join a leading supplier of construction materials in North America as a Customer Service Representative. This role will be in their Redmond location, and you’ll join a tight-knit customer service team that is passionate about what they do and their company. They are dedicated to creating sustainable value with industry-leading products and solutions to satisfy their customers' construction needs worldwide. RESPONSIBILITIES Handle high-volume customer inquiries via phone, providing tailored recommendations and solutions. Accurately process orders using industry software (we will train you!) like Command Alkon and JWS dispatch systems. Help process and delive


Sponsored
3/28/2025 12:00:00 AM
MV Transportation
Kent , WA

Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Call Center Supervisor who will work closely with the Call Center Manager. He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. Job Responsibilities: Supervise Call Center staff, set positive example to all employees by providing consistent support and positive leadership, and quality customer service. Assist with customer complaints or inquiries from client or senior management. Assist in identifying training needs. Monitor random calls to improve quality. Minimize errors and track performance. Qualifications: Talent Requirements: Two (2) years supervisory experience. Experience with Trapeze a must. Highly organized with the abili


Sponsored
3/21/2025 12:00:00 AM

Check more jobs information at Columbia Bank

Job Title Average Columbia Bank Salary Hourly Rate
2 Supervisor, Quality Control $115,987 $56
3 Teacher $65,213 $31
4 Team Lead $70,599 $34
5 Team Lead, Commercial Banking $192,163 $92
6 Teller and Customer Service Representative $36,124 $17
7 Teller II $40,622 $20
8 Valuation Analyst $91,890 $44
9 Vault Teller $40,846 $20
10 Vice President, Assistant Controller $282,912 $136
11 Vice President, Credit Risk $173,992 $84
12 Vice President, Investor Relations $301,530 $145
13 VP- Branch Manager $272,050 $131

Hourly Pay at Columbia Bank

The average hourly pay at Columbia Bank for a Call Center is $23 per hour. The location, department, and job description all have an impact on the typical compensation for Columbia Bank positions. The pay range and total remuneration for the job title are shown in the table below. Columbia Bank may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $48,720 look to you?

FAQ about Salary and Jobs at Columbia Bank

1. How much does Columbia Bank pay per hour?
The average hourly pay is $23. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Columbia Bank?
According to the data, the highest approximate salary is about $54,013 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Columbia Bank?
According to the data, the lowest estimated salary is about $44,111 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.