Call Agent Salary at Comerica Bank BETA

Overview: Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities: CUSTOMER SERVICE Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships MAIL/PACKAGES/POUCHES Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight

Job Description Job Description No experience needed. We will train you. You will be making outbound calls to potential customers from leads in our dialer. We have a great program with many performance based incentives. Earn an hourly base pay guaranteed Increase your hourly pay through production goals Receive cash incentives based on daily production Earn commissions every day (paid weekly) Earn weekly bonuses Earn monthly bonuses Be eligible for health, vision and dental benefits after 60 days Earn paid time off Supportive team environment We are accessible from nearby public transportation and an Equal Opportunity Employer. If you are ready for a new challenge, we would love to hear from you! Company Description Datalink Bankcard Services is a national payment processor established in 1989. Datalink helps business of all kinds process all forms of electronic payments. Datalink continues to grow rapidly with people who are committed to success and desire to be part of a terrific tea

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. You will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will oversee, monitor, and manage production to ensure accurate and timely claims processing. This is a senior-level position requiring experience in the P&C industry and account management. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred. In addition, candidates for this role should be strong

Job Summary: Provide high-quality service solutions for Segway's B2B and B2C customers, ensuring brand service reputation. Focus on customer satisfaction by continuously optimizing service processes, systems, and team service skills. Essential Job Responsibilities: B2C Service Satisfaction: Responsible for users’ satisfaction with call center services. Manage call center operations, including business processes and system processes optimization, service indicators management, and continuously improving end users’ satisfaction. B2B Service Satisfaction: Responsible for B2B dealers’ satisfaction. Establish direct relationships with key client dealers, efficiently resolve issues, and continuously enhance B2B dealers’ satisfaction to support sales business expansion. VOC Operations: Oversee the overall improvement of service reputation in the U.S. through innovative self-service solutions and VOC (Voice of Customer) management, making service reputation a strong support for brand developme

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $55000 - $70000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our phy

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. You will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will oversee, monitor, and manage production to ensure accurate and timel

Summary: Client Sales Specialist At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Sales Specialist, you will be responsible for driving sales for our clients product and services nationwide. This position requires someone that is enthusiastic, energetic, organized, and experienced. Candidates must have excellent communication and people skills, be natural problem solvers, and have a friendly and professional demeanor. The Specialist will also assist in basic sales and PR administrative tasks such as database updating, follow-up calls, and identifying ways to connect with customers. Evaluation of opportunities and challenges, and creative collaboration is expected. Program success is measured by positive sales numbers, relationship building, timely reporting, and overall contribution to the program. Take this opportunity to join North Americas leading business solutions provider and build your career working with amazing people in a growing industr

Are you ready to revolutionize digital customer engagement? Join our dynamic Product Team, where innovation drives our success, as we search for a passionate Digital Product Manager to lead us into the future. In this role, you will lead key initiatives for our emerging digital product lines, focused on improving customer engagement and collaborate with product managers, architects, software engineers to deliver platform capabilities that improve customers call center operations. Responsibilities: Identify problems, meet user needs, and drive outcomes for stakeholders. Define and prioritize product requirements, lead agile development processes, and deliver on-time product launches. Develop and communicate product visions and strategies, managing roadmaps, backlogs, and user stories. Engage with customer-facing teams to collect and analyze user feedback to inspire new ideas and refine features. Translate customer needs into impactful product functionalities. Work closely with product l