Customer Support Salary at Compugraphics BETA

Job Description Job Description Job Title: Customer Support Technician I Location: 6101 Stoneridge Dr, Pleasanton, CA 94588 Contract Duration: 1-year contract with the possibility of extension Work Schedule: Monday - Friday (100% onsite) Job Overview: We are seeking a Technician I to join our team in a fully onsite role. This is a technical support position within a patient call center, requiring strong listening skills, computer proficiency, and troubleshooting abilities. The role can involve high call volumes at times, so candidates must be able to work efficiently in a fast-paced environment. Key Responsibilities: Provide technical support for patients and customers calling the support center. Troubleshoot and resolve technical issues related to the CardioMEMS system. Maintain a high level of customer service and professionalism while assisting patients. Accurately document customer interactions and issue resolutions in company systems. Work collaboratively with internal teams to en

Content Writer, Customer Support Location: REMOTE Pay Rate: up to $58/hour (DOE) (W2 and option for benefits) Duration: 5 Months with potential to extend Planet Interactive's well-known hospitality client is looking for a Content Writer with 3+ years of experience in multifaceted technical and instructional content writing, content strategy, or relevant experience. The role will be 40 hours a week and is fully remote. Content Writer Responsibilities: Responsible for translating information into clear, easy to understand content across internal knowledge bases and community-facing surfaces (Help Center, chat bots, etc.) in line with tone and voice standards Content types you maintain include short and long-form Help Center articles, question-answer pairs for LLM consumption, call- and chat-scripts, and tool manuals You communicate and notify cross-functional partners about the changes you have applied to our Help Center and knowledge bases Execute authoring tasks assigned to you by seni

Content Writer, Customer Support Location: REMOTE Pay Rate: up to $58/hour (DOE) (W2 and option for benefits) Duration: 5 Months with potential to extend Planet Interactive's well-known hospitality client is looking for a Content Writer with 3+ years of experience in multifaceted technical and instructional content writing, content strategy, or relevant experience. The role will be 40 hours a week and is fully remote. Content Writer Responsibilities: Responsible for translating information into clear, easy to understand content across internal knowledge bases and community-facing surfaces (Help Center, chat bots, etc.) in line with tone and voice standards Content types you maintain include short and long-form Help Center articles, question-answer pairs for LLM consumption, call- and chat-scripts, and tool manuals You communicate and notify cross-functional partners about the changes you have applied to our Help Center and knowledge bases Execute authoring tasks assigned to you by seni

Content Writer, Customer Support Location: REMOTE Pay Rate: up to $58/hour (DOE) (W2 and option for benefits) Duration: 5 Months with potential to extend Planet Interactive's well-known hospitality client is looking for a Content Writer with 3+ years of experience in multifaceted technical and instructional content writing, content strategy, or relevant experience. The role will be 40 hours a week and is fully remote. Content Writer Responsibilities: Responsible for translating information into clear, easy to understand content across internal knowledge bases and community-facing surfaces (Help Center, chat bots, etc.) in line with tone and voice standards Content types you maintain include short and long-form Help Center articles, question-answer pairs for LLM consumption, call- and chat-scripts, and tool manuals You communicate and notify cross-functional partners about the changes you have applied to our Help Center and knowledge bases Execute authoring tasks assigned to you by seni

Content Writer, Customer Support Location: REMOTE Pay Rate: up to $58/hour (DOE) (W2 and option for benefits) Duration: 5 Months with potential to extend Planet Interactive's well-known hospitality client is looking for a Content Writer with 3+ years of experience in multifaceted technical and instructional content writing, content strategy, or relevant experience. The role will be 40 hours a week and is fully remote. Content Writer Responsibilities: Responsible for translating information into clear, easy to understand content across internal knowledge bases and community-facing surfaces (Help Center, chat bots, etc.) in line with tone and voice standards Content types you maintain include short and long-form Help Center articles, question-answer pairs for LLM consumption, call- and chat-scripts, and tool manuals You communicate and notify cross-functional partners about the changes you have applied to our Help Center and knowledge bases Execute authoring tasks assigned to you by seni

Seeking motivated individuals committed to delivering exceptional customer service for our customers. RESPONSIBILITIES Provide top notch support to customers via phone and email Troubleshoot and exercise excellent judgement to address customer issues Take ownership of tasks and bring them to completion Make recommendations to improve service based on feature requests and bugs Outbound call to potential customers to answer questions and book appointments QUALIFICATIONS Minimum 1-2 years of experience in customer service Positive attitude and commitment to providing a great customer experience Excellent written and verbal communication skills Detail-oriented and highly-organized Exceptional time management skills and ability to respond to inquiries quickly and effectively Tech savvy and able to guide customers and mechanics through app and site Bachelor's degree or equivalent We offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build somet

Overview: We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator whos able to earn our clients trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with custo

Job Description Job Description Detailed Job Description: Client: University Job Title: Telecommunications Specialist/Customer Service Representative Location: Stanford, CA 94305, USA - Onsite Role Duration: 6 Months (Extension/Conversion will be based on performance) Pay Rate: $24 - $25/hr Description: Under general supervision, this resource will act as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students of the University, Medical Center. Report directly to the Supervisor of the Operator Services Unit (OSU) and work under the daily routine direction of the shift Lead. Attendants work independently as well as share group responsibilities with other employees as needed. Shift timings and schedule will be decided afterward 3 to 6 weeks will be training M-F 5 am to 5 pm, After training- The shift will be fixed between 5 am to 11.30 PM and will be notified prior to work. Responsibilities: The duties listed under the Dutie