Customer Care Salary at Convergia BETA

Job Description Job Description Position: Customer Service Representative (CSR)/ Customer Experience Ambassador (CEA) Purpose: The purpose of this communication is to describe the scope of work (SOW) associated with the role of Customer Service Representative as it relates to MyCIty Transportation ‘s support of Keolis Ft. Lauderdale (FLL) Customer Service Representatives (CSR/CEA) will provide support to both internal (Keolis employees) and external customers (passengers). CSRs/CEAs will answer questions, coordinate lines (queuing of guests), enforce company policy and delivering a great customer experience that coincides with our organization’s values. Essential Job Functions: THINK LIKE A PASSENGER Create an emotional connection with our customers by: Speaking First and Last: Immediately greet guests with a smile and welcome them to FLL, thank them for riding with us and say goodbye to them Showing Patience and Listening: Any passengers who reach out to you are often confused and fru

Job Description Job Description About Us: At Dragon King Solutions Inc, we’re more than just a game publisher—we’re a team of passionate gamers and creators who are committed to delivering top-tier experiences to our players. As we continue to expand, we’re looking for a Customer Service Representative / Customer Experience Ambassador to help us maintain our commitment to exceptional player support and community engagement. If you thrive in fast-paced environments and are excited to be the voice of a beloved game publisher, we want to hear from you! What You’ll Do: As a Customer Service Representative / Customer Experience Ambassador, you’ll play a key role in ensuring our players have the best possible experience when interacting with our brand. Your responsibilities will include: Customer Support: Respond to player inquiries, troubleshooting issues, and providing timely solutions across various platforms (email, chat, social media, phone calls). Community Engagement: Act as an ambass

**Description** **You Lead the Way. Weve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. **Join Team Amex and let's lead the way together.** As

Job Description Job Description Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Handle heavy Inbounds & Outbound calls Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Take orders over the phone & In person. Cross-selling is a MUST Monthly Telemarking calls for clients who have not purchased in a while Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to team effort by accomplishing related result

Technical. Elegant. World Leader in Sun Protection You Wear. As an employee of Coolibar you are working to support the company mission to "Protect the World from Sun Damage”. Job Summary The Customer Care Specialist (CCS) plays an important role as customer support. In this position the CCS will provide high quality service and support to our customers via phone, chat, email, and through our website. They will share knowledge of Coolibar’s technically elegant products and communicate about the Levels of Coverage to increase customer satisfaction and sales. This position reports to the Customer Care Director. Duties and Responsibilities Duties and responsibilities include but are not limited to the following: 1. **Customer Support:** Provide timely and accurate responses to customer inquiries via phone, email, or chat, and ensure customer satisfaction. In addition to assisting with new orders, you will answer customer’s calls assisting and resolving issues and questions related to the p

Job Description Job Description Job Description: We are looking for a skilled Customer Service Representative with experience in answering phones (expect high volume calls) and assisting customers, preferably within the bodily injury or insurance industry. This role requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and empathy. The ideal candidate will be comfortable working in a fast-paced environment while ensuring every customer interaction is positive and efficient. Key Responsibilities: Answer incoming calls in a timely and professional manner. Assist clients with inquiries regarding bodily injury claims, providing clear and accurate information. Provide exceptional customer service, addressing concerns, and following up on claims. Accurately document customer interactions and update records in the system. Collaborate with other departments to ensure seamless handling of claims and customer needs. Mainta

Job Description Job Description Job Title: Customer Care Assistant Location: Doral, FL Department: Customer Service / Logistics Job Type: Full-Time About the Company We are a fast-growing logistics and warehouse solutions provider based in Doral, FL, serving clients across the Americas. We specialize in customized, efficient, and reliable supply chain services. Our multicultural team is the heart of our operation, and we are looking for a proactive and detail-oriented Customer Care Assistant to join us! Position Summary As a Customer Care Assistant, you will be the key liaison between our clients and internal operations. You’ll ensure smooth communication, handle service inquiries, resolve issues promptly, and maintain strong client relationships. The ideal candidate must be fluent in English, Portuguese, and Spanish to support our diverse customer base in North and South America. Key Responsibilities Provide professional and timely support to clients via phone, email, and in-person. M

Job Description Job Description JOB DESCRIPTION Position: Customer Care Representative Location: 15001 NW 79 CT Miami Lakes, FL 33016 Terms: Full-time Pay: $15/hr. Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within! But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by ad