IT Support Technician Salary at Crystal Group Inc BETA

How much does a Crystal Group Inc IT Support Technician make?

As of March 2025, the average annual salary for an IT Support Technician at Crystal Group Inc is $42,650, which translates to approximately $21 per hour. Salaries for IT Support Technician at Crystal Group Inc typically range from $38,974 to $46,210, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Crystal Group Inc Overview

Website:
crystalrugged.com
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
MFG Durable

The Crystal Group LLC (TCG) was formed in 1999 and commenced as a relationship with Kryton International, Inc. Operations began in the New York area with TCG becoming Kryton's sole installer and distributor of Integral Crystalline Waterproofing (ICW) products, coatings, sealers and construction systems.

See similar companies related to Crystal Group Inc

What Skills Does a person Need at Crystal Group Inc?

At Crystal Group Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.

Related Jobs

Home depot
Cedar Rapids , IA

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while suppo


Sponsored
3/2/2025 12:00:00 AM
GreatAmerica Financial Services
Cedar Rapids , IA

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. Do you value leveraging a wide base of customer knowledge, tools and technology to deliver exceptional experiences and innovative solutions while strengthening customer relationships? Do you enjoy challenging work and providing a high level of quality? We are seeking top-notch talent to add to our Sales Support Team! Our Sales Support Specialists / Client Transaction Specialists delight in executing finance programs and transactions with accuracy in a fast-paced environment while building and strengthening customer relationships. This is a customer facing role that helps drive sales goals with high regard for operation execution in the day-to-day implementation of our customer's financing progr


Sponsored
3/2/2025 12:00:00 AM
Michaels Energy
Cedar Rapids , IA

Who is Michaels Energy? Michaels Energy is a veteran-owned energy consulting firm that exists to help businesses minimize waste and maximize value. Our energy and engineering gurus are obsessed with optimizing buildings and processes to maximize energy savings and profits, minimize utility grid stress and carbon footprints, and keep this big, beautiful planet in tip-top shape. Our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. This passion combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture. We’re proud to share that Michaels Energy is one of Inc’s Best Workplaces of 2024. This award is given to workplaces that foster an environment where employees willingly go above and beyond in their work, advocate for the organization, and intend to stay into the future. What is the role? Michaels Energy


Sponsored
3/2/2025 12:00:00 AM
HNI Corporation
Iowa City , IA

**These are on-site roles in Iowa City, IA*** Join our network to be considered for immediate & future opportunities! We're actively creating a pipeline of talented individuals and we invite you to join us! Your Impact Starts the Day You Do! Our HNI Workplace Furnishings team in Muscatine, IA is actively looking for dedicated and skilled Material & Warehouse Support Operators. Whether you’re just starting your career or have years of experience, we welcome you to join us. As part of our team, you’ll dive into a dynamic role where you’ll handle a range of tasks: receiving, storing, staging, picking, packing, and loading finished products using a variety of different distribution equipment. Your hard work will be rewarded with competitive compensation, ranging from $17.00 to $22.00 per hour. At HNI, we're not just about furniture; we're about transforming spaces where people live, work, and gather. Integrity, inclusion, and belonging are at the heart of everything we do. We offer a numbe


Sponsored
3/1/2025 12:00:00 AM
Hussmann Corporation
Cedar Rapids , IA

Overview: As the customer service representative, you are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procedures as well as communicating effectively with team members within the service department. Responsibilities: Responsible for daily reviews of service technician timesheets Examine and analyze completed service work orders. Communicate effectively with service managers and service technicians to resolve discrepancies and to obtain missing documents. Assist and support technicians and service managers with the preparation of quotes resulting from pull through service work. Participate in customer discussions as required to submit the quote, follow up on quote approvals and scheduling of quoted work. Audit invoices that have exported to billing system, finalize the sale for services rendered per the customers ROE, print invoices, attached work order and other required docu


Sponsored
2/28/2025 12:00:00 AM
ACT
Iowa City , IA

Overview: At ACT Your Work Makes a Difference Education has power a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better -- weve never been more sure of our purpose. ACT Education Corp. team members are part of an organization dedicated to an important mission: Helping people achieve education and workplace success. Advancing the mission internally, by helping team members achieve education and workplace success of their own, is core to our values. ACT values a diverse workplace and is committed to fostering an inclusive, equitable environment in which every team member has an opportunity to grow. We want our team members to have the well-being and confidence they need to do


Sponsored
2/28/2025 12:00:00 AM
Iowa City Community School District
North Liberty , IA

This application is for individuals supporting athletics in paid non contract coaching positions and athletic supervision activities. Only individuals who have been instructed by an athletic director or their designee should apply to this posting.


Sponsored
2/28/2025 12:00:00 AM
The University of Iowa
Coralville , IA

This position provides configuration, installation and support of desktop hardware, software and peripheral equipment in an enterprise IT environment. Performs work in clinical, critical care, research and departmental environments, interacting with all levels of personnel, patients and visitors. Works closely with peer teams promoting collaboration and consistent service delivery. Embraces standardization, the adoption of best practices, documentation, customer service excellence and the continual improvement approach to IT. Exercises all workflows while maintaining state and institutional policies and contributing to the support of organizational objectives. Position Responsibilities: Independently analyzes IT system needs in clinical, critical care, research and departmental spaces and determines appropriate solutions to satisfy needs. Plans, installs, and documents complex IT system configurations. Develops the understanding of institutional knowledge to reflect customer needs with


Sponsored
2/26/2025 12:00:00 AM

Check more jobs information at Crystal Group Inc

Job Title Average Crystal Group Inc Salary Hourly Rate
2 Project Coordinator $54,263 $26
3 Senior Account Executive $77,681 $37
4 Shipping Coordinator $40,173 $19
5 Site Supervisor $97,610 $47
6 Software Consultant $66,535 $32
7 Technical Services Coordinator $41,180 $20
8 Trainee $72,884 $35
9 ABAP Developer $78,994 $38
10 Automation Engineer $97,440 $47
11 CNC Operator $48,887 $24
12 CNC Programmer $64,306 $31
13 CNC Supervisor $60,499 $29

Hourly Pay at Crystal Group Inc

The average hourly pay at Crystal Group Inc for an IT Support Technician is $21 per hour. The location, department, and job description all have an impact on the typical compensation for Crystal Group Inc positions. The pay range and total remuneration for the job title are shown in the table below. Crystal Group Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $42,650 look to you?

FAQ about Salary and Jobs at Crystal Group Inc

1. How much does Crystal Group Inc pay per hour?
The average hourly pay is $21. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Crystal Group Inc?
According to the data, the highest approximate salary is about $46,210 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Crystal Group Inc?
According to the data, the lowest estimated salary is about $38,974 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.