Customer Service Representative & Dispatcher Salary at Dash Courier BETA

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday a month from 09:00 AM to 01:00 PM Seniority Level: Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from $18 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $51,940 and $69,880 annually, or more, depending on experience, overtime hours, and bonuses. To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Ensure effective and efficient handling of customer transactions. Accurately record and maintain customer contact information and details. Build and maintain strong customer relationships on behalf of the company. Handle inbound sales calls and initiate outbound sales calls as necessary. Consistently follow up on com

Summary/Objective The Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting/etc. Essential Functions/ Responsibilities Front line of defense profession responsible for answering inbound calls from end users trying to make a payment or inquire about a payment. Process payments for our client's mutual customers (Inbound and Outbound). Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner. Follow call center scripts and processes when handling different topics. Agents are assigned a small number of cases daily (payment callbacks and simple inquiries). Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction. Be available to work on Statutory Holidays and/or as needed by the b

Job Description Job Description In this entry-level position, you will be a part of our client's customer support team, delivering outstanding service to our clients. Your primary responsibilities will include answering inquiries, resolving issues, and ensuring a consistently positive customer experience. You will be the first point of contact for our client's customers, providing timely and effective solutions to their questions and concerns. By maintaining a high level of professionalism and empathy, you will help to build and maintain strong customer relationships, fostering loyalty and satisfaction. Responsibilities: Answer incoming calls promptly, professionally, and courteously. Demonstrate excellent communication skills in both written and verbal interactions. Troubleshoot customer inquiries related to their accounts. Apply common sense and sound judgment to navigate customer interactions. Identify situations where established protocols may not apply and find appropriate solutio

Position Summary : In collaboration with the Sr. Manager US Customer Success and the Customer Success Supervisors, the Customer Operations Specialist is responsible for providing complete customer experience to all capital customers. The job holder will take ownership for and lead the complete customer experience process ensuring that customer resolution to the request is satisfactory. The job holder will be a part of the customer survey process and be responsible for attaining survey results for their interactions in line with the team metrics. The job holder will lead key communications around order updates and shipment reports. The job holder will play a key role in delivering great customer experiences by providing responsive confirmations which enables customers to plan for their key product deliveries. Major Duties & Responsibilities : Inbound call management, including one call resolution for the customer. Manage the customer needs cross-functionally by ensuring you give the cus

Vista Financial Services- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 6501 E Independence Blvd, Charlotte, NC 28212** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Retention Bonus Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls How to Apply: Apply via website portal (please include your resume) Requisition Close Date: 3/12/25 Notes: Resumes must include employment history, e

Client Services Associate Our Retirement Planning firm, Wilson Financial Group in Gastonia, NC is seeking a highly organized and detail-oriented Client Services Associate to join our team. The ideal candidate will play a key role in ensuring a seamless and efficient service process for our clients. You will be responsible for managing incoming service calls, processing service work, maintaining accurate client information, and ensuring timely follow-up and communication. This position requires exceptional organizational skills, an ability to multi-task, and a proactive approach to client service. Qualifications: Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. Attention to detail and strong organizational skills, with the ability to manage multiple tasks simultaneously. Proficiency in CRM systems, CLIC, and familiarity with custodian platforms preferred. Previous experience in client service, financial services, or a

Job Title: Customer Service Representative (On-Site) Job Description Title: Customer Service Representative (On-Site) Location: Charlotte, North Carolina The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. REIMAGINE YOUR CAREER Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then an Inside Sales Representative position at Concentrix is just the right place for you! As a Customer Service Representative, you’ll join an organically diverse team from 40 countries where ALL members contribute and support each other’s success an

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities: Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to all work requ