Desktop Support Specialist Salary at Department Of Revenue BETA

How much does a Department Of Revenue Desktop Support Specialist make?

As of March 2025, the average annual salary for a Desktop Support Specialist at Department Of Revenue is $58,562, which translates to approximately $28 per hour. Salaries for Desktop Support Specialist at Department Of Revenue typically range from $51,624 to $71,052, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Department of Revenue Overview

Website:
tap.dor.mt.gov
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Edu., Gov't. & Nonprofit

Department of Revenue is a company that operates in the Government industry. It employs 101-250 people and has $50M-$100M of revenue. The company is headquartered in Frankfort, Kentucky.

See similar companies related to Department Of Revenue

What Skills Does a person Need at Department Of Revenue?

At Department Of Revenue, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  5. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

Related Jobs

TCI Technology Consulting Inc
Frankfort , KY

TCI has an immediate need for a Project Manager in Frankfort, KY. This is not a Corp2Corp opportunity. This is a long-term contract opportunity. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. Please note that this position requires US Citizenship. SUMMARY The IT Project Manager (PM) is responsible for the management of the project work by facilitating communication with the business unit/customer, project team, and other stakeholders as necessary related to requirements and proposed solution for the project. The PM will manage projects in accordance with The Client’s documented project life cycle, the foundation of which is built around the practice of team collaboration. The PM must be customer facing, have a professional appearance, energetic personality and utilize effective communication skills. The candidate should require minimal supervision an


Sponsored
3/3/2025 12:00:00 AM
The University of Kentucky
Frankfort , KY

This position is currently remote with occasional in-person meetings in Frankfort, KY. The applicant MUST live in the State of Kentucky to be considered for this position. Occasional travel may be required and will receive mileage reimbursement. The Management, Specialist, Data, Technology, Education, Health


Sponsored
3/3/2025 12:00:00 AM
Cayuse Holdings
Frankfort , KY

**Overview** **About Cayuse Technologies:** Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating dif


Sponsored
3/1/2025 12:00:00 AM
Cayuse Holdings
Frankfort , KY

**Overview** **About Cayuse Technologies:** Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating dif


Sponsored
3/1/2025 12:00:00 AM
CBRE
Frankfort , KY

Data Center Hydraulic Modeler Job ID 183617 Posted 10-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Construction, Data Centers, Project Management Location(s) Remote - US - Remote - US - United States of America **About the role** CBRE is looking for a Data Center Hydraulic Modeler to support the clients data center construction program within the Execution Engineering (ExE) team as a hydraulic modeler! This includes the hydraulic modeling of piping systems, reviewing hydraulic models produced by consultants and providing feedback, and general design work **What youll do** + Review and understand the clients piping design guidelines and hydraulic constraints. + Review piping system designs and be capable of providing rule of thumb feedback prior to modeling. + Capture and validate data for model input, including topography, pipe networks, pump curves, valve and heat exchanger curves, and operational parameters. + Input piping system design into a hydraulic mod


Sponsored
3/1/2025 12:00:00 AM
CAI
Frankfort , KY

**Job ID Number** R4056 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Java Developer, you will be responsible for coding and modifying websites and web applications, from layout to function and according to a client's specifications. **Job Description** We are seeking a **Java Developer** to be responsible for coding and modifying websites and web applications, from layout to function and according to a client's specifications. This position will be **full-time** and **remote.** **What Youll Do** + Understand client requirements and how they translate to new application features + Collaborate with development team and other IT peers to set specifications for software development and maintenance + Write high-quality Java, Vue and SQL code to program complete on schedule + Perform Unit and Integration testing before implementation + Assist with Functional and Non-Functional testing + Assist with troubleshooting and debugging applications + Help to m


Sponsored
3/1/2025 12:00:00 AM
Leidos
Lexington , KY

Description The End User Support Specialist will be responsible for providing technical support to end-users and ensuring that their issues are resolved in a timely and efficient manner. They will also be responsible for documenting and tracking all support requests to ensure proper follow-up and resolution. Key Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person support. Troubleshoot and resolve hardware, software, and networking issues. Document and track all support requests using a ticketing system. Install, configure, and maintain hardware and software for end-users. Provide end-user training and support for hardware and software applications. Collaborate with other IT teams to resolve complex issues. Stay up to date with emerging technologies and provide recommendations for upgrades and improvements. Requirements: Education: Bachelors degree in computer science, Information Technology, or a related field. Experience: Minimum of 1 y


Sponsored
2/2/2025 12:00:00 AM
Leidos
Lexington , KY

Description The End User Support Specialist will be responsible for providing technical support to end-users and ensuring that their issues are resolved in a timely and efficient manner. They will also be responsible for documenting and tracking all support requests to ensure proper follow-up and resolution. Key Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person support. Troubleshoot and resolve hardware, software, and networking issues. Document and track all support requests using a ticketing system. Install, configure, and maintain hardware and software for end-users. Provide end-user training and support for hardware and software applications. Collaborate with other IT teams to resolve complex issues. Stay up to date with emerging technologies and provide recommendations for upgrades and improvements. Requirements: Education: Bachelors degree in computer science, Information Technology, or a related field. Experience: Minimum of 1 y


Sponsored
2/2/2025 12:00:00 AM

Check more jobs information at Department Of Revenue

Job Title Average Department Of Revenue Salary Hourly Rate
2 Business Analyst $82,956 $40
3 Data 1 Processor $30,495 $15
4 Office Specialist $60,870 $29
5 Deputy Director $257,505 $124
6 HR Generalist $61,244 $29
7 HR Recruitment Specialist $79,804 $38
8 Data Analyst $46,783 $22
9 Outreach Coordinator $44,570 $21
10 Applications Developer $59,684 $29

Hourly Pay at Department Of Revenue

The average hourly pay at Department Of Revenue for a Desktop Support Specialist is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Department Of Revenue positions. The pay range and total remuneration for the job title are shown in the table below. Department Of Revenue may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $58,562 look to you?

FAQ about Salary and Jobs at Department Of Revenue

1. How much does Department Of Revenue pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Department Of Revenue?
According to the data, the highest approximate salary is about $71,052 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Department Of Revenue?
According to the data, the lowest estimated salary is about $51,624 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.