Customer Service Salary at Dero BETA

How much does a Dero Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Dero is $37,958, which translates to approximately $18 per hour. Salaries for Customer Service at Dero typically range from $34,526 to $41,880, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
dero.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Retail & Wholesale

Since 1995, Dero has been supplying innovative bike parking and bicycle transit solutions to architects, contractors, municipalities, higher education, and parks and rec. Our bike racks, repair stands, shelters, and lockers are high quality, thoughtfully designed and secure. We also offer the award-winning Dero ZAP, an automatic system to track bike commuters.

See similar companies related to Dero

What Skills Does a person Need at Dero?

At Dero, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

STRATACOR Enterprise, LLC
Minneapolis , MN

COMPANY INFORMATION Delta Dental of Minnesota is proud to be the largest regional provider of dental benefits, serving over 7,000 Minnesota and North Dakota- based purchasing groups and 4.5 million members nationwide. We aim to provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several years and take pride in our team members for building a reputation. GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service while successfully managing a large volume of inbound telephone calls; including following communication scripts while navigating a computer, handling various topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills, and work bot


Sponsored
3/22/2025 12:00:00 AM
PGA TOUR Superstore
Minnetonka , MN

Golf's Happy Place! Starting at $15 - $17.00 an hour. At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers! Day 1 Eligibility: Medical, Dental, Vision Benefits (Full Time Associates only) 100% of PGA, LPGA or USGTF annual dues reimbursed Work-Family Balance / NO LATE NIGHTS 25% Associate Discount Committed to serving our communities - Matching Gift Program & The Fir


Sponsored
3/22/2025 12:00:00 AM
Mr. Handyman of Coon Rapids and Blaine
Minneapolis , MN

Job Description Job Description Job description $20-$25 per Hour based on skill level, weekly bonuses, Paid Holidays, PTO and retirement fund. We are looking for either Part-time or Full-time. Open to possibly starting part-time, and turning into full-time, as work load increases. We are a small family owned franchise business, that employs a team of licensed general contractors who are hired to do handyman work in customers homes. We are growing the franchise, and have added new territories and are in need of another office staff member to help with grow the business with us. We are looking for a reliable, customer service-focused, office employee who is knowledgeable, reliable, dedicated, and a fun team player, to add to our current team. We are experienced in many areas of service, and know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! You would be


Sponsored
3/21/2025 12:00:00 AM
Addison Group
St Paul , MN

This role is responsible for managing customer inquiries, processing orders, maintaining accurate records, and supporting the sales team. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to handle multiple priorities with accuracy and efficiency. Key Responsibilities: Oversee order entry from start to finish, ensuring accuracy and timely processing Communicate professionally with customers and internal teams regarding order status, inquiries, and resolutions Investigate and document returns, process customer concerns, and collaborate with internal teams as needed Maintain and update customer data within the CRM system, ensuring accuracy and integrity Monitor pricing, generate reports, and document any standard price adjustments Support sales and marketing initiatives, including lead generation, bid preparation, and execution of sales strategies Stay informed on product specifications to provide guidance and optimize customer solutions


Sponsored
3/21/2025 12:00:00 AM
VIVA USA Inc.
Minnetonka , MN

Description: 0-3 years experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe). Previous experience may be required. Ordering requests, order follow up (tracking number, billing), redirecting to right spot Order processing, order entry, online vendors, SAP warehouse system to enter orders Order follow up Phone calls would be taking phone orders, following up on orders/billing Basic computer skills Professional communication written and verb


Sponsored
3/20/2025 12:00:00 AM
LoanMax Title Loans
Hudson , WI

LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are loo


Sponsored
3/18/2025 12:00:00 AM
Hayloft Property Management
Saint Paul , MN

Job Description Job Description Hayloft Property Management Company is looking for a Customer Service Representative to join our existing top-notch team located in Apple Valley, MN. If you’re hard-working and dedicated, we have a place and you’ll be the perfect fit for our team. Responsibilities for Customer Service Representative: Greet visitors, answer questions, and assist prospective renters with leasing their new apartment home. Manage communication including email leads, text messages and phone calls. Answer phones and assist customers as needed. Schedule appointments and tour reservations as needed. Assist with inventory management. Complete daily reports as needed. Initiate service calls for customers. Initiate, modify and finalize leases and addendums for customers. Assist with scheduling of vendors and purchase order management. Qualifications for Customer Service Representative: High school diploma or general education degree (GED). Office experience preferred. Proficient co


Sponsored
3/18/2025 12:00:00 AM
Quantronic Corporation
Minneapolis , MN

Position Purpose Ensures seamless order management, accurate customer communication, and efficient quoting support while maintaining strong relationships and collaborating with internal teams to enhance the customer experience Responsibilities/Job Duties Processes and tracks customer orders from entry to fulfillment, ensuring accuracy in part numbers, quantities, and delivery schedules. Serves as a point of contact for customer inquiries, providing timely updates on order status, quotes, and deliveries while maintaining clear and professional communication. Assists in preparing RFQs and pricing requests in coordination with the sales and quoting teams, ensuring timely and accurate responses. Maintains accurate customer records in CRM systems, tracking interactions, follow-ups, and customer feedback for continuous improvement. Collaborates with internal teams, including sales and quoting, to streamline processes and ensure customer needs are met efficiently. Monitors and adjusts workflo


Sponsored
3/18/2025 12:00:00 AM

Check more jobs information at Dero

Job Title Average Dero Salary Hourly Rate
2 Inside Sales Coordinator $64,259 $31
3 Inside Sales Representative $55,643 $27
4 Sales Coordinator $51,801 $25
5 Sales Representative $89,058 $43
6 Senior Project Manager, Construction $102,679 $49
7 Finance Associate $78,485 $38
8 HR Administrator $52,875 $25
9 Local Sales $54,421 $26
10 Sales $54,421 $26
11 Engineer $76,187 $37
12 Maintenance Technician $58,716 $28

Hourly Pay at Dero

The average hourly pay at Dero for a Customer Service is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Dero positions. The pay range and total remuneration for the job title are shown in the table below. Dero may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $37,958 look to you?

FAQ about Salary and Jobs at Dero

1. How much does Dero pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Dero?
According to the data, the highest approximate salary is about $41,880 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Dero?
According to the data, the lowest estimated salary is about $34,526 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.