Support Engineer Salary at Divine It Ltd BETA

About Us: A3 is a staffing firm that specializes in connecting top talent with leading companies. We prioritize precision, efficiency, and long-term success and strive to match employers and professionals perfectly. Job Description: Verify analysis conducted by team members and implement necessary changes to prevent recurring incidents. Address critical application alerts promptly, including production defects, by providing business impact analysis to relevant teams and managing minor improvements as required. Review and update knowledge articles and runbooks in collaboration with application development teams to ensure information remains current and accurate. Work with internal teams to resolve application-related issues, escalating when necessary, and provide timely answers. Validate and submit responses to requests for information during ongoing audits. Review and execute Disaster Recovery scripts during planned or unplanned outages, supplying business continuity evidence as needed

•Job Details: •Job Title: IT Support Engineer / SAP •Client: IT Services •Working Location: Irving, TX 75024 •Working style: Hybrid •Employment Type: Full-time •Salary: $55 - $69K/year •Benefit: Full Benefit (Insurance, PTO, 401K) •Visa Support: Yes •Language: English •Key Responsibilities: •Ensure that client business processes automated with RPA can be run with stability, including data accuracy and integrity in automation workflows, optimizing automation workflows for performance and efficiency, providing training and support to end-users of automation workflow output •Support design documentation, development, testing and release, not only in automation workflows but also in SAP modules such as FI, SD, and MM under manager supervision. •Involvement in SAP implementation and enhancement projects The right candidate will possess: •Good communication skills in order to respond to client inquiries and requirements in a timely manner •Ability to work with within a team as well as indivi

Description As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets. The Windows role provides support for AWS paid support customers running enterprise Microsoft workloads on EC2 Windows, including SQL Server, SharePoint, and Exchange, as well as associated roles such as Active Directory, IIS, etc. We support the WorkSuite services (WorkSpaces, WorkMail, WorkDocs, WorkLink, WorkSpaces Application Manager), Directory Service, Systems Manager, EC2 Image Builder, Migration Suite, Application Discovery Service, CloudWatch Application Insights, LicenseManager, and the VM management portal products which are used by our customer for running global-scale enterprise HPC, SQL, Exchange, and web application workloads. We support the underlyin

Job Description Are you ready to explore a world of possibilities? Do you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to crafting a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive. Comprehensive health and life insurance and well-being benefits, based on location. Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day u

About SPOTIO SPOTIO is in an emerging market with massive potential looking for an Application Support Engineer (ASE) that can help us continue this fantastic growth streak. You will experience a great culture that is dedicated to creating value, professional improvement and career advancement... that's SPOTIO! SPOTIO is one of the most dynamic startups in the United States, and we are proud to be recognized five times in the Dallas Business Journal's Best Places to Work. As the ASE you will provide critical problem solving capabilities for our customers and our Customer Experience team. We believe in providing an outstanding journey for customers from the moment they are evaluating our tools all the way through onboarding, and along the way we help them until they become our biggest fans and advocates. Part of the journey is helping them solve complex problems that they encounter as they are working to take their Field Sales team to the next level. The ASE will serve as a critical tea

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! The Production Support Engineer will be responsible for troubleshooting and restoring service to application services. You will also create Incident Response reports for all major incidents and help to communicate process improvements. Responsibilities Monitor and support production environments running .NET applications and SQL Server databases to ensure high availability and stability. R

Description Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the Cloud Ambassador across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the d

Description As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world- wide markets. In this role, engineers provide Technical Support to various Linux services that focus on AWS Compute Technologies such as EC2 Core/Linux, Elastic Block Store (EBS), LightSail, ElastiCache, Outposts, Systems Manager and many other services that enable customers to run their workloads on AWS. Engineers develop Subject Matter Expertise in one or more areas of the above services. Engineers also collaborate with internal teams to provide the required support services to AWS customers. In this role, engineers interact with customers that reach out to AWS via email or Chat or Phone. In addition, engineers also work on team functions and projects and continually work on i