IT Support Specialist Salary at Dm Clinical Research BETA

Houston software client is looking for a direct hire Benefits Support Specialist is responsible for providing accurate and timely assistance regarding employee benefits programs, including health insurance, retirement plans, paid time off, and other company-sponsored benefit offerings. This role involves working closely with PEO, employees, vendors, and HR teams to ensure seamless administration of benefits and a positive employee experience. Key Responsibilities: Serve as the first point of contact for employees and candidates regarding benefits questions, enrollment issues, or claims inquiries Working knowledge of how a PEO runs Knowledge of MDV, COBRA, ACA, 401K etc Educate employees on available benefit options and processes during onboarding and open enrollment periods. Process benefits enrollments, changes, and terminations in internal systems and vendor platforms (Source: Company Benefits Guidelines). Ensure proper documentation for all benefits-related transactions in complianc

Job Description Job Description Founded in 2006, Lycamobile is a solution for those who want to connect back home. Providing low-cost, high-quality international calling solutions to over 30 million customers across 24 countries, Lycamobile’s sheer span, focus on customer service and innovative business strategy has seen it outgrow its competitors: achieving greater coverage of the European population than any other network operator. With our sights set on expanding in the US, we are developing a high performing team to take our company to new heights. We are continuously driving costs down without compromising on quality for our customers. With that ethos imbedded into our vision, Lyca Mobile is currently seeking a Sales Support Specialist in our Houston, TX office. Essential Duties and Responsibilities: · Provide real-time service support to our frontline sales associates and partners · Resolves product or service problems by clarifying the customer’s complaint; determining the cause

A stable equipment dealer is seeking an Admin Support candidate to join their team. The ideal candidate will have excellent customer service experience and work well in a team environment. Pay: $20.00-$22.00/hr Location: Houston, TX 77073 Type of Position: Temp to Hire Responsibilities: Answer calls and respond to general questions Open and close work orders Assist technicians with time entry Manage and organize customer service documentation Provide customer service and account maintenance Other related duties as assigned by management Requirements: Highschool diploma or equivalent 2+ years of similar office experience Computer skills required: MS Office, ERP Excellent written and verbal communication skills

Job Summary: We are seeking a detail-oriented and proactive Technical Support Specialist to join our IT team at [Law Firm Name]. The ideal candidate will be responsible for providing technical assistance and support to the firm's employees, ensuring the efficient operation of all hardware, software, and network systems. This role requires excellent communication skills, a strong understanding of legal technologies, and the ability to troubleshoot and resolve technical issues in a timely and effective manner. Key Responsibilities: Technical Support Provide first-line support for hardware and software issues across the firm. Assist staff with technical troubleshooting via phone, email, and in-person. Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices. Perform software installations, configurations, and upgrades. Support applications commonly used in the legal industry, such as document management systems, billing software, and case management

Role: Provide back-office support to other credit union departments. Process in and out-going mail. Order supplies for the entire organization. Process mobile deposits. Responsible for all aspects of document preparation, document scanning, indexing to member number, filing credit agreements; signature cards; OD notes; Powers of Attorney, records retrieval, closed account records maintenance, and merger documentation-scanning and maintenance. Essential Functions & Responsibilities: Processes all returned mail and scans all membership and account updates into the central imaging system.Process and distribute all incoming mail and interoffice mail bags for courier service.Process all outgoing mail including notices, loan coupons, CD renewals, and other credit union correspondence.Process credit union returned mail and update the core data processing system with correct member addresses. Handle all aspects of mobile deposit processing include check review, reversals, holds, extended holds

Benefits: $55,000 per year salary plus full benefits package. Key Responsibilities: Assist in the creation of technical assistance products, including desk aids, policies, and user guides. Manage IT inventory, including the assignment and collection of equipment to and from staff members. Install and configure hardware and software components, ensuring all systems function smoothly. Provide technical support by researching and answering user questions, troubleshooting issues, and maintaining workstation and network performance. Maintain the organization's internet connection, monitor the firewall, and keep security tools up to date. Configure operating systems and ensure proper installation of necessary updates and patches. Respond promptly to security or usability concerns, mitigating risks before they impact users. Diagnose and repair damaged hardware, as well as perform system upgrades to enable software compatibility. Install and upgrade antivirus software and other security system

Under limited direction the Customer Support Specialist provides technical assistance to the department's personnel and actively works with external service providers to ensure the highest, possible levels of a positive customer experience. Works clo Technical Support, Support Specialist, Technical, Customer Experience, Support, Specialist

Company Description FreshByte Software is a fully integrated Windows-based software solution for wholesale food distributors, importers, and manufacturers located in Houston, TX. The software provides instant inventory control, traceability, and full accounting information to increase distributor margins. FreshByte Software guarantees 100% accurate and timely information for its users. Role Description This is a full-time on-site role for a Customer Support Specialist at FreshByte Software in Houston, TX. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to address customer inquiries and issues on a day-to-day basis. Duties & Responsibilities Provide assistance to clients with our software as well as database support, assistance and advice. Analyze, research, troubleshoot and provide resolution to reported issues in a timely manner Keep client management softwar