Customer Support Engineer Salary at Ducom Instruments Inc BETA

25% $93,335 10% $82,463 90% $128,704 75% $117,576 $105,348 50%(Median)

As of August 2026, the average salary for Customer Support Engineer at Ducom Instruments Inc in the United States is $105,348 per year, which is equivalent to an hourly rate of approximately $51. Most salaries for this position fall within the range of $93,335 to $117,576 annually.

Key Skills & Their Impact on a Customer Support Engineer at Ducom Instruments Inc?

To succeed and maximize your earning potential as a Customer Support Engineer at Ducom Instruments Inc, a specific set of skills is crucial. The competencies listed below are highly valued. Explore the skills that can boost your compensation.

Skills Level of importance Description
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase.
Troubleshooting
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system.
Problem Solving
Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Call center
A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Customer Support Engineer Career Path and Growth Opportunities

Understanding the career path for a Customer Support Engineer can help you plan long-term professional growth. Below is a typical career progression for a Customer Support Engineer, highlighting common next-step roles and opportunities for increased responsibility and compensation.

Ducom Instruments Inc Overview

Website
www.ducom.com
Founded In
Employees
100 - 200 employees
Industry
MFG Durable
Headquarter Address
620 Johnson Ave Bohemia New York NY 11716
Revenue
$10 Million - $50 Million
Phone Number
+1 8477371590
Social Media
About Ducom Instruments Inc
Founded in 1978, Ducom Instruments has led the way in designing and manufacturing advanced materials testing instruments with a specialization in tribology. Applying cutting-edge technology and strong design principles to its products, Ducom focusses on providing customers with an excellent ownership experience starting with ease of use and maintenance. Our locations in the United States, The Neth

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FAQ about Salary and Jobs at Ducom Instruments Inc

FAQ 1: How much does Ducom Instruments Inc pay per hour?
The average hourly pay is $51. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
FAQ 2: What is the highest salary at Ducom Instruments Inc?
According to the data, the highest approximate salary is about $117,576 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
FAQ 3: What is the lowest pay at Ducom Instruments Inc?
According to the data, the lowest estimated salary is about $93,335 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
FAQ 4: What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.