Manager, Customer Service Salary at Durisan BETA

Job Summary As an HCM Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our customers. You will be responsible for building strong, long-term relationships with our clients, helping them to maximize the value of our HCM solutions, and ensuring they achieve their desired outcomes. You will act as a trusted advisor, guiding customers through their journey with our products and services. The CSM will serve as the primary point of contact for these customers from the time of sale through the full customer lifecycle (implementation, renewals, etc.). The CSM will share information, provide support, identify training opportunities, drive product adoption, and gather feedback on our product and service offerings. Additionally, the position will oversee the revenue retention and growth for the HCM business and subsequent quotas may apply. This role requires a highly organized, dynamic, and responsive individual who can wear the hats of a project

Required Skills & Experience -3+ years of managerial experience over a technical customer support team -Proven tenure and experience growing with a company -Experience building or enhancing KPIs, technology, and operational processes -Strong understanding of customer support tools and technologies -Experience supporting recurring technical hardware and software services -Strong leadership and CSAT focus Nice to Have Skills & Experience -Experience with CCTV, Access Control or Video Analytic Systems Job Description Insight Global's client in Sarasota, FL is looking to hire a Customer Support Manager as a new addition to help manage their growing business and teams. This person will be responsible for providing direct supervision and mentorship to a team of technical and customer support individuals. They will be expanding the team as the company continues to grow and will lead technology and process decisions to continually improve the customer journey. This is an on-site position in Sa

Job Description Job Description Composes and produces business correspondences, reports and related materials or guides the work of other staff who produce these materials. Reviews and signs materials, as authorized. Edits documents produced by others. Ensures confidentiality and controls access to sensitive information, such as staff personnel files. Responds to inquiries and requests for information requiring knowledge of departmental and company policies and procedures. Serves as an internal resource to administrators or staff on departmental and company procedures. Performs administrative duties associated with scheduling Sales Department Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and oversees production and distribution of related materials. Oversees office operations. Confers with customers, marketing and sales teams regarding product distribution and consumption trends. Schedules, assigns and prioritizes workload by settin

Job Description Job Description We are a growing business support firm looking to hire an entry-level Customer Support Manager to help us with our newest client in the local area. Our primary goal is to facilitate customer acquisition and drive sales growth for our clients in the local area. We pride ourselves on fostering a collaborative and results-oriented environment that values innovation, teamwork, and professional development. As an entry-level Customer Support Manager, you will play a pivotal role in coordinating and optimizing our sales operations to meet client demand and support our dedicated sales team. You will work closely with fellow sales team members to ensure seamless execution of sales and customer outreach initiatives, and to contribute to the overall success of our newest partnership. Customer Support Manager Key Responsibilities: Meet sales goals by collaborating between departments to implement the most effective campaign strategies through face-to-face communica

**Overview** Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking a Client Service Manager to win and manage engineering work in the Tampa Bay region of Florida. In this client-facing role, you will be instrumental in building on our growth in the region and will be facilitating the planning, design, and construction of complex water and wastewater treatment and infrastructure projects. The successful candidate will have demonstrated experience in business development and marketing, management of client service relationships, preparation of pursuit plans and proposals, and team collaboration. At Carollo youll make an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates a diverse, inclusive environment where you feel like you belong. Youll work alongside a collaborative and dynamic team of professiona

DGR Systems, a growing premier technology consulting company, is seeking a Client Manager to join our team with a focus on the Florida Commercial/Enterprise market. As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential. The ideal candidate will have self-motivation with strong ambition, a fanatically client-focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of industry leading technology solutions is required. Requirements Maintain and grow existing client base while prospecting net new clients/logos. Execute outbound sales campaigns to engage prospective clients, create excitement, and articulate the value o

At The Standard, you'll join a team focused on putting our customers first. Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities. We offer a caring culture where you can make a real difference, every day. Ready to reach your highest potential? Let's work together. You must live within the Tampa area to be considered for this position. What You'll Do / Key Responsibilities As a Client Manager - Regional Accounts on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education. In this role, you will: Manage new case, renewal activity, and amendments Identify and promote the sale of additional lines of coverage or plan improvements. Promote new product offerings and enhanced prod

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Join the Ticketing Revolution! vivenu was founded in Germany with a global mission: to redefine ticketing for event organizers worldwide. The event industry has long relied on outdated systems that fall short in today's digital age. Our platform empowers organizers in sectors like sports, live entertainment, and cultural venues to fully customize their ticketing solutions to meet their unique needs and strategic goals. We've achieved rapid growth while remaining profitable, and we're expanding globally with offices in Europe and the U.S. Leading tech investors and industry experts such as the San Francisco 49ers as well as high-profile clients like Stanford University, the Grammys, and City Winery already trust us. As we continue to pursue our ambitious goals, we're looking for passionate individuals to join our dream t