Customer Service Salary at East Bay Community Action Program BETA

How much does an East Bay Community Action Program Customer Service make?

As of March 2025, the average annual salary for a Customer Service at East Bay Community Action Program is $41,489, which translates to approximately $20 per hour. Salaries for Customer Service at East Bay Community Action Program typically range from $37,494 to $46,361, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

East Bay Community Action Program Overview

Website:
ebcap.org
Size:
500 - 1,000 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

East Bay Community Action Program provides health and dental services, as well as behavioral health programs. We also offer a variety of human services and community programs. We are here for residents of all ages throughout the East Bay. Our mission is to help people achieve their full potential. We serve East Providence, Barrington, Warren, Bristol, Tiverton, Little Compton, Portsmouth, Middletown, Newport and Jamestown.

See similar companies related to East Bay Community Action Program

What Skills Does a person Need at East Bay Community Action Program?

At East Bay Community Action Program, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Robert Half
Cranston , RI

Job Description Job Description We are in search of a Customer Service Representative to become an integral part of our team in Cranston, Rhode Island. This role offers a long term contract employment opportunity in the industry where you will be primarily responsible for handling inbound calls, data entry, and order processing. Responsibilities: • Efficiently address customer inquiries and concerns over the phone. • Accurately enter customer data and order details into Salesforce. • Process customer orders with attention to detail. • Maintain the highest level of customer service while answering inbound and outbound calls. • Oversee customer accounts and ensure appropriate action is taken when necessary. • Handle email correspondence with customers professionally and promptly. • Adhere to established processes and procedures to ensure accuracy and efficiency. • Utilize your skills in call center customer service to enhance customer satisfaction. • Leverage your attention to detail in


Sponsored
3/6/2025 12:00:00 AM
U-Haul
Pawtucket , RI

Location: 125 Newell Ave, Pawtucket, Rhode Island 02860 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stabi


Sponsored
3/5/2025 12:00:00 AM
Hays
Warwick , RI

Customer Service Representative – Contract – Warwick, RI – $20/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Customer Service Representative in Warwick, RI. Responsibilities Communicate with customers via telephone using strong communication skills. Active listening, and empathy. Drive solutions that best meet the customer’s needs. Analyze and resolve complex customer issues such as requests regarding various product aspects, policy provisions, claim status, basic procedures, etc. Ensure each customer experience is exceptional by leveraging effective listening skills, attention to detail, strong intellectua


Sponsored
3/5/2025 12:00:00 AM
Euclid Financial Services
Rumford , RI

Job Description Job Description Receptionist- Are you dependable, highly detail-orientated, have great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! Our successful financial planning firm in East Providence, RI is seeking a Receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients and team members. The ideal candidate will have at least 2 years of office/administrative experience and be able to perform general tasks such as handling calls, calendar and database management and welcoming clients to the office. This team member will be instrumental in ensuring clients have the most memorable, positive experience. Minimum Requirements: • HS Diploma • 2+ years of experience working in a professional office & fast-paced environment • Proficient skills with MS Office Suite • Comfortable and familiar with CRM plat


Sponsored
3/4/2025 12:00:00 AM
Rac Distributors Inc
Providence , RI

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and must have knowledge of HVAC/R equipment and parts. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Repr


Sponsored
3/4/2025 12:00:00 AM
Stop and Shop
Coventry , RI

Address: USA-RI-Coventry-900 Tiogue Avenue Store Code: Human Resources - Brands (5148912) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers’ lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we’ll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments


Sponsored
2/26/2025 12:00:00 AM
Stop and Shop
Fall River , MA

Address: USA-MA-Fall River-333 Mariano Bishop Blvd Store Code: Human Resources - Brands (5148559) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers’ lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we’ll ask of you: Department Management: Oversee the daily Operations of the Customer Service depa


Sponsored
2/14/2025 12:00:00 AM
Stop and Shop
Quincy , MA

Address: USA-MA-Quincy-65 Newport Avenue Store Code: Human Resources - Brands (5148559) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers’ lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success. What we’ll ask of you: Department Management: Oversee the daily Operations of the Customer Service departments in


Sponsored
2/6/2025 12:00:00 AM

Check more jobs information at East Bay Community Action Program

Job Title Average East Bay Community Action Program Salary Hourly Rate
2 Bus Driver $42,610 $20
3 Clinical Supervisor $93,795 $45
4 Cna $34,308 $16
5 Coordinator Referrals $41,202 $20
6 Director, Revenue Cycle Management $186,681 $90
7 Director, Social Services $56,643 $27
8 Doctor of Optometry $135,061 $65
9 Family Nurse Practitioner $116,678 $56
10 Family Support Specialist $61,718 $30
11 Health Advocate $144,481 $69
12 HR Coordinator $72,845 $35

Hourly Pay at East Bay Community Action Program

The average hourly pay at East Bay Community Action Program for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for East Bay Community Action Program positions. The pay range and total remuneration for the job title are shown in the table below. East Bay Community Action Program may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,489 look to you?

FAQ about Salary and Jobs at East Bay Community Action Program

1. How much does East Bay Community Action Program pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at East Bay Community Action Program?
According to the data, the highest approximate salary is about $46,361 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at East Bay Community Action Program?
According to the data, the lowest estimated salary is about $37,494 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.