Manager, Help Desk Salary at Ecs Federal Llc BETA

Who We Are Info Gain Consulting is a CMMI-DEV L3 appraised, and SBA Certified 8(a) Small business. We deliver program management, financial management, performance improvement, and technology enablement solutions to federal agencies in the US and overseas. Our federal clients value our ability to bring together expertise in people, processes, technology, and data to help them prepare for growth, manage risk, and improve operations. Position Overview: We are seeking a highly skilled and experienced Manager to lead our team in providing end-user support services, IT Service Management (ITSM) support, help desk, and User Access Management (UAM) support for a U.S. federal agency. The ideal candidate will have a strong background in IT service delivery, exceptional leadership abilities, and a deep understanding of federal agency requirements and compliance standards. Key Responsibilities: 1. Leadership and Team Management: Lead and manage a team of IT professionals providing end-user suppor

Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps, SAFe, etc., and experience managing Help Desk and providing training. You will join an advanced program to effectively manage diverse teams and cross functional stakeholders - invent your future and apply today! You'll Bring These Qualifications: Active TS/SCI w/FSP is required. Must be well versed in full systems development life cycle, strategic information planning, and knowledge management practices. Ability to develop, lead and manage an end user facing help desk team. Ability to train and educate new users, staff, and stakeholders. Experience working with and managing expectations of multiple Product Owners. Must be able to identify, communicate, and develop mitigation plans for risks to the program. Demonstrated experience successfully managing disparately located personnel. Demonstrate

Skills Control M,Bmc,Agile Min 10 years experience What you need: · Extensive BMC administration experience supporting complex environments encompassing Control-M (preferably version 9.20.200/later) · Advanced troubleshooting skillset remediating CTRL-M/MTF (FTP) job failures across Windows/Linux systems to include running diagnostic reports, remediation of job failures. · Familiar with FTP client onboarding, building new connections, creating FTP accounts, virtual folders, advanced rule setup. · Proven experience triaging job failures, communicate to stake holders/cross-functional teams · Articulates complex issues in layman’s terms. · Possesses excellent oral/written communications skills

Overview: Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the companys commitment to hiring and supporting active-duty and veteran employees. Responsibilities: As a Service Desk Manager for Empower AI, Inc., you will be responsible for providing centra

Job Description Job Description A global law firm is seeking an experienced Technology Manager to oversee a team of IT Technicians and ensure exceptional technical assistance across the firm. The Technology Manager will focus on efficient problem resolution, user support, and maintaining seamless functionality of technology systems. Key responsibilities include managing Help Desk operations, staff scheduling, performance evaluations, and implementing solutions for recurring issues. The ideal candidate should have a Bachelor's degree in a computer-related field, at least five years of relevant management experience, strong leadership skills, and extensive knowledge of Windows-based software and systems. Exceptional communication, problem-solving skills, and a customer service orientation are essential.

Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting customized contractual provisions and risk review, negotiations, operations, and operational aspects of professional services contracts. Recruiting for this role will end on 11/29/2024. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal desk and contract review activities. Supports our sales teams in identifying potential risks associated with contemplated services and recommending solutions to ameliorate such risks, review and revise as necessary draft contracts (e.g. statements of work) and proposals in response to RFIs/RFPs + Coordinate with various functions including sales, legal, finance and delivery to act as a strategic risk advisor to help ensure that risks to the firm are sufficiently addressed during the sales and contracting cycles. + Responsible for ri

Job Title: Help Desk & Network Support Specialist Location: Falls Church, Virginia Department: IT/Technology Reports To: Director of Technology Services Compensation: Up to $40/Hour & $80,000/Year We are seeking a skilled and motivated Help Desk & Network Support Specialist to join our IT team. In this role, you will be responsible for providing both help desk support and network assistance to ensure seamless operation of technology systems. You will assist end-users with troubleshooting technical issues, resolve network-related problems, and support the maintenance and optimization of our IT infrastructure. This position requires a proactive approach to problem-solving, strong communication skills, and a solid understanding of both help desk support and network technologies. Key Responsibilities: Help Desk Support: Provide technical support to end-users by responding to inquiries, troubleshooting issues, and resolving hardware/software problems in a timely and efficient manner. Incide

Summary This position is in the Architect of the Capitol, Senate Office Buildings, Painting Branch. Serves as a skilled journey level Painter-Refinisher and does coating work on furnishings and buildings. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to All US Citizens Duties Work schedule may require some occasionally mandatory overtime on holidays AND weekends. The individual selected for this position will: Painting-Refinishing: Performs complex coating work using any of the accepted methods of the trade such as graining, shadowing and shading colors. Matches and mixes colors by eye or with a tinting machine to match historical and faded colors. Applies decorative painting techniques to historical ornate designs. Applies primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats. Refinishes and/or finishes walnut and mahogany doors, metal doors and cabinets, etc., to ma