Customer Support Salary at Edi Options BETA

Job Description Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a single point of entry for all Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent. The Call Agent will be responsible for providing customer service by answering phones to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders placed using the new E-vital status portal or by

About Blackbird Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world's best restaurants and their customers. Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry. About Our Team At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees. We have passion for our product - committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers - striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit.

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Support Specialist to join our team and help us maintain our high standards of customer care. About the Role As a Customer Support Specialist, you will work directly with the thousands of dental clinics using AirPay software. You’ll provide a great experience for customers that need help with the product, educating them on how to navigate the functionality, and also diagnosing and troubleshooting issues they are experiencing. You will help triage and prioritize requests, and escalate to technical teams if

Job Description Job Description Summary / Primary Role : The Quality Customer Support Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products directly to consumers on behalf of all of our clientele. Principal Duties and Responsibilities of Quality Customer Support Representative: (Management may amend or assign duties and responsibilities to this job with appropriate notification) Follow directions and work as a team. Responsible for assigned customer sales accounts Responsible for the accuracy of all paperwork completed for new customer sales accounts Maintains training abilities for clients and consumers Responsible for accuracy of all entries for client services and sales Create all in-office projects and classroom training products Must be pleasant, professional, detailed communication skills Plan, coordinate, and execute customer outreach Comfort working with iPads and tablet-bas

Job Description Job Description We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers. Are You? Passionate about entrepreneurship Unstoppable in the pursuit of achieving your goals Driven to learn new techniques continuously Relatable to diverse groups of individuals Looking for growth opportunities Eager to grind and get your hands dirty! What you're responsible for: Manage customer complaints efficiently and ensure a resolution promptly Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships Provide product and service information to resolve issues and serve customers in person Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals Ability to exercise flexibi

We are actively searching for a polite, patient and professional Pharmacy Customer Support agent to work in our busy long term care pharmacy, located in Bardonia, NY. You will be working closely with other pharmacy team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems. The call center agent will be handling a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, direct the call to the appropriate party, address all questions or complaints, and provide an accurate and efficient response. To be a successful call agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Available shifts: 7 am to 3 pm, and from 3 pm to 11 pm. Responsibilities: Answering or making calls to facilities/patients to process refills

Job Description Job Description We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus). This is a very important position for HYTORC. Our Customer Service Representatives interact with different types of clients and vendors. Flexibility is needed in order to learn how our customers are handled. We are looking for an individual that displays a pattern of going above and beyond the call of duty in order to deliver the level of WORLD CLASS Customer Service that the HYTORC brand stands for. Essential Duties: Handle 75-100 emails per day Handle 50-75 phone calls per day Service clients located all over North America Schedule, communicate, and file documents regarding tool delivery Enter data into Excel, SAP (ERP) and other software Coordinate any missing components for orders with purchasing (some products may not be in stock and may have to be placed on backorder) Learn part numbers Sugges

Cogent Infotech is hiring forInformation Clerk (Customer Support / CSR)for our Direct Client,We are hiring for Best talent for our clients. Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Below are more details about the Position: Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role Note: Candidate must have open availability from 6am to 12am and are able to work weekends and holidays. Job Summary/ Essential Job Functions: Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation