Call Center Agent Salary at Eglobal Llc BETA

Position Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center Preference for 1 of the following criteria: College Degree Previous contact center experience

Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family. Currently, we are hiring for Customer Service Representatives in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. Our Customer Services Representatives, or CSRs, work closely with our internal teams to ensure our customers are satisfied with our services. If this sounds like you, come join the team and start spreading happiness by keeping bugs out of o

About Us: Join our small, dynamic call center team where we prioritize exceptional customer service and building loyalty. Our environment is more laid-back compared to larger call centers, focusing on quality interactions rather than call metrics. Key Responsibilities: Handle a variety of customer inquiries, including feedback on clerks, receipt requests, and more. Provide support for programs, assisting with password resets, app navigation, etc. Engage in calls that may last up to 40 minutes, ensuring each customer feels valued and heard. Maintain a high level of patience and professionalism. Requirements: Experience: Some call center experience preferred. Skills: Excellent communication skills, patience, and the ability to build and retain customer loyalty. Team Player: Reliable and accountable. Location: Hybrid (3 days in office, 2 days remote) Schedule: Monday: 11:00am-7:00pm Tuesday: OFF Wednesday: 11:00am-7:00pm Thursday: 11:00am-7:00pm Friday: 11:00am-7:00pm Saturday: 8:00am-4:0

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned: Customer Service Representative •Answer emails and phone calls regarding orders. •Processing orders and maintaining documentation files electronically. •Addressing and solving customer-related issues •Assisting with responses to requests for tracing of missing shipments. •Demonstrate professionalism and provide superior customer service. •Demonstrate company values and create an environment of teamwork and engagement. •Performing required administrative tasks; preparing all required reports and correspondence. •Perform all system-related transactions and related paperwork Preferred Qualifications •Two plus years' experience as a Customer Service Representative. •Demonstrated attention to detail, problem-solving skills, and basic math skills. •Strong written and oral communication skills at all levels of an organization. •Experience interacting directly with customers. •Strong computer skills, es

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer's call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to mainta

Job Title: Call Center Representative Job Location: South Jordan, UT Pay Rate: $22.00/hr [Weekly Pay] Shift Timings: 06:00 AM to 07:00 PM [Monday to Sunday] Contract Duration: 06 Months [Temp-To-Hire] Interview Type: Onsite Job Description: Call center representatives handle incoming phone calls regarding various service inquiries on company accounts. Responding with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include cash management products and services, online (client website) and mobile app, and general account or financial related inquiries. The individual will be highly professional, career driven, and committed to delivering world-class service. The individual will contribute in a fast paced, team-oriented environment. The individual will have the aptitude to multi-task and adjust quickly to change in a busy financial service center.

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school dipl

Job Description Job Description The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency. Shift being filled: Monday to Friday, 9:00 AM to 6:00 PM Opportunity to work remotely Principal Duties: Handle customer calls efficiently and effectively, while providing exceptional customer service Accurately and promptly execute transactions, such as billing inquiries and account changes. Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation. Resolve account delinquency by collecting past due payments as needed Communicate loss mitigation options and decisions to customers Inbound and outb