Helpdesk Salary at Emakina Group Sa BETA

How much does an Emakina Group Sa Helpdesk make?

As of April 2025, the average annual salary for a Helpdesk at Emakina Group Sa is $68,671, which translates to approximately $33 per hour. Salaries for Helpdesk at Emakina Group Sa typically range from $62,431 to $75,424, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Emakina Group SA Overview

Website:
emakina.group
Size:
1,000 - 3,000 Employees
Revenue:
$50M - $200M
Industry:
Financial Services

The Emakina Group is an independent group of communication agencies in Europe. Emakina was founded 2001, with the merger of Ex Machina and Emalaya. At age 23 Brice Le Blévennec founded digital design studio Ex Machina, while Denis Steisel started e-business agency Emalaya in 1998. At the moment of their merger they had 35 employees.

See similar companies related to Emakina Group Sa

What Skills Does a person Need at Emakina Group Sa?

At Emakina Group Sa, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Dexian - Signature Consultants
Des Moines , IA

Job Summary: Dexian is seeking a IT Help-Desk for an opportunity with a client located in Des Moines, IA. Responsibilities: General IT Help Desk support including phone support, walk-up troubleshooting, and meeting room support May assist with special projects or off-phone work as experience and team needs evolve Rotation expected for walk-up and meeting room support alongside other team members Requirements: ServiceNow, Azure, Office 365, Active Directory, Windows OS, Citrix Desktop Director Multifactor Authentication (MFA), Virtual Desktop Interface (VDI), VPN (Zscaler) PureCloud (calls), Microsoft Teams, SharePoint Laptops, desktops, docks, monitors, peripherals Walk-up support, meeting room setup and troubleshooting Excellent customer service skills (written and verbal) Ability to work in a fast-paced environment and learn quickly Strong team collaboration Experience with and troubleshooting: Office 365 & Teams VPN / Virtual Desktops Hardware: laptops, desktops, docks, monitors, pe


Sponsored
4/27/2025 12:00:00 AM
Hays

¡Hola #Red! 🌟 ¿Estás buscando una oportunidad para trabajar como Helpdesk ¡Tu oportunidad ha llegado! 🌍 Definición de la Posición: En esta posición, serás responsable de ofrecer soporte y asistencia técnica a clientes que utilizan software, hardware u otros sistemas informáticos. Ayudarás a completar tareas o solucionar problemas mediante pruebas de diagnóstico y acceso remoto a sus ordenadores. 📊 Tareas a Realizar: Atención telefónica a usuarios 💻 Análisis, escalado y resolución de incidencias 📄 Gestión de accesos a aplicaciones 🛠️ Competencias Necesarias: Experiencia en atención telefónica (N1) 🏆 Experiencia en atención al público (N1) 🛠️ Conocimientos de informática a nivel usuario (N1) 🌍 Deseable: Experiencia en soporte técnico a usuarios (N1) 🔍 Experiencia en el sector IT (Servicedesk, Helpdesk, Call Center) (N1) 🎯 Idiomas: Inglés (B2) 🏆 Francés (B2) 🛠️ Ubicación: Málaga 🌍 Modalidad: Trabajo presencial: 40%💻 Trabajo remoto: 60% 📈 Turnos 24/7: 7 días de trabajo de 7


Sponsored
4/25/2025 12:00:00 AM
IMT Residential
Sherman Oaks , CA

Position Overview: IMT Residential is hiring an IT Help Desk Analyst for our corporate office located in Sherman Oaks, CA. Company Overview: IMT Residential is a nationwide, multi-family residential investment and property management firm. Founded in 1992 in Sherman Oaks, California, IMT now owns and manages over 18,000 units in nine states. IMTeam: Integrity. Motivation. Teamwork. Excellence. Accountable. Memorable. That describes who we are. The team-oriented collaborative environment is one where you are given the support and resources to use your skills to the fullest and thrive in your career. Your contributions are valued and recognized through a generous compensation and benefits package. Pay - $26 - $30/hr depending upon skills and experience related to the role. Health - Medical, dental, vision, wellbeing programs, gym membership contributions. Financial - 401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount. Ca


Sponsored
4/25/2025 12:00:00 AM
MCI Military Recruitment
Orange Park , FL

POSITION OVERVIEW: IT Helpdesk is a specialist who supports and maintains our integrated IT program. Reporting to the IT Director, you support company IT infrastructure and technology operations. This position is fully remote, full-time, and open to both entry-level and experienced candidates. Compensation ranges widely commensurate with your experience, and includes bonus, incentives, and benefits. MCI operates across 8 on-site locations and supports thousands of remote agents. The IT infrastructure is complex and full integrated including recruitment, HR, payroll, and client services. As an IT technician here, you would have substantial opportunities for growth and advancement. --------------: - POSITION RESPONSIBILITIES: - STANDARD QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT? Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professio


Sponsored
4/24/2025 12:00:00 AM
MCI Careers
Orange Park , FL

LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: Commensurate BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW: IT Helpdesk is a specialist who supports and maintains our integrated IT program. Reporting to the IT Director, you support company IT infrastructure and technology operations. This position is fully remote, full-time, and open to both entry-level and experienced candidates. Compensation ranges widely commensurate with your experience, and includes bonus, incentives, and benefits. MCI operates across 8 on-site locations and supports thousands of remote agents. The IT infrastructure is complex and full integrated including recruitment, HR, payroll, and client services. As an IT technicia


Sponsored
4/24/2025 12:00:00 AM
Global Data Consultants
Franklin , WI

Overview: GDC IT Solutions is looking for a IT Helpdesk Technician in the Franklin, WI area. Position Overview: Position Overview: The IT Helpdesk Technician resolves internal user problems and ensures correct operation of company computers. Troubleshoots and repairs computer systems, hardware, and computer peripherals. Maintains parts inventory and logs all service/repair activity. The IT Helpdesk Technician may perform system setups for new hires. Responsibilities: This position provides a variety of duties and responsibilities. Examples include: Answer client's inquiries in person and via telephone concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs minor remedial actions to correct problems based on knowledge of system operation. Maintain personal computers, both hardware and software, and all PC peripherals such as printers, etc. Deploy hardware and peripheral components, such as monitors, keyboards, printers, and ex


Sponsored
4/24/2025 12:00:00 AM
Asseco Spain Group
Madrid , Community of Madrid

🚀 ¡ÚNETE A NUESTRO EQUIPO EN ASSECO SPAIN GROUP! 🚀 En Asseco Spain Group buscamos un Helpdesk con al menos un año de experiencia para unirse a nuestro equipo 100% presencial en Meco. Si eres una persona proactiva, con ganas de aprender y crecer profesionalmente, ¡te estamos esperando! Requisitos: Experiencia mínima de 1 año en soporte técnico de primer nivel (Helpdesk). Conocimientos en hardware, software y sistemas operativos (Windows, macOS, etc.). Valorable: conocimientos en redes (no imprescindible). Disponibilidad para trabajo 100% presencial en Meco. Vehículo propio para desplazamiento. Buenas habilidades de comunicación y orientación al cliente. Se ofrece: Trabajo estable en una empresa líder en soluciones tecnológicas. Oportunidades de desarrollo y crecimiento profesional. Si estás listo para el desafío y te gustaría formar parte de nuestro equipo, ¡postúlate ahora!


Sponsored
4/23/2025 12:00:00 AM
BICG
Madrid , Community of Madrid

The Business Innovation Consulting Group (BICG) BICG is the union of talent from various disciplines applied to think, design, and implement the Company Experience® in organizations. We are economists, journalists, psychologists, sociologists, mathematicians, computer scientists, engineers, architects, biologists, artists, publicists, … Ultimately, we formed a multidisciplinary creative team with a common denominator: the pursuit of excellence in each project, regardless of the challenge involved. We are currently looking for an IT Helpdesk Support & System Administrator to join our international Team based in Madrid! What you will do User support and setup of computers, in PC and MAC environments. Set up and support of smartphones and tablets, both Android and IOS. Inventory of hardware and software. Network Management. Coordination with technical supplier’s services (Microsoft, Dell, Canon, Apple, among others). Office 365 Administration (Users, groups, Exchange, Teams, SharePoint, I


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Emakina Group Sa

Job Title Average Emakina Group Sa Salary Hourly Rate
2 Salesforce Consultant $103,124 $50
3 Salesforce Developer $108,314 $52
4 Salesforce Solution Architect $190,572 $92
5 Technical Architect $172,048 $83
6 Technology Lead $159,449 $77
7 Account Manager $95,545 $46
8 Accountant $106,488 $51
9 Administrative Assistant $63,045 $30
10 Chief Executive Officer $999,160 $480
11 Director, Business $160,089 $77
12 Director, Client Service $207,422 $100
13 Financial Controller $299,066 $144

Hourly Pay at Emakina Group Sa

The average hourly pay at Emakina Group Sa for a Helpdesk is $33 per hour. The location, department, and job description all have an impact on the typical compensation for Emakina Group Sa positions. The pay range and total remuneration for the job title are shown in the table below. Emakina Group Sa may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $68,671 look to you?

FAQ about Salary and Jobs at Emakina Group Sa

1. How much does Emakina Group Sa pay per hour?
The average hourly pay is $33. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Emakina Group Sa?
According to the data, the highest approximate salary is about $75,424 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Emakina Group Sa?
According to the data, the lowest estimated salary is about $62,431 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.