Customer Care Specialist Salary at Empirecls Worldwide Chauffeured Services BETA

Customer Service Representative – On-Site in Elmwood Park, NJ We are seeking a highly organized and detail-oriented Customer Service Representative to join our client's dynamic team. This on-site role is critical to ensuring customer satisfaction through efficient order management, shipment tracking, and timely communication. The ideal candidate will have at least 5 years of customer service experience, strong time management skills, and proficiency in MS Office (Excel, Word, Outlook). Key Responsibilities: Process and manage customer orders with accuracy. Track shipments via FedEx and provide status updates. Respond to customer inquiries via email and phone. Maintain detailed records and ensure data accuracy. Utilize Excel and Outlook to manage customer interactions. Qualifications: 5+ years of customer service experience. Strong computer skills (MS Office Suite, especially Excel). Excellent organizational and time management skills. Experience with Encore software is a plus. Must be

Description Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from agents, stores, and customers.DUTIES AND RESPONSIBILITIES:Communicates with agents, stores, or customers either by telephone or email to provide further additional information regarding products or services. The CCR will assist with their inquiry as far as they can and will determine if it needs to be escalated to the Level 2 CCRThe CCR can be expected to take 30-50 calls per dayManaging emails coming in from their ticketing system that is utilized by customers to send issues and have their questions answered. They will be expected to open tickets, check requests and reply to customersCollects the required information regarding matters or complaints that require further attention.Maintains records of all transactions and interactions made with customers.Makes decisions about the comp

Job Description Job Description Electronics Accessories company looking for a Customer Service Representative/Office Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues via chats, emails and telephone calls. Customer Service job tasks and responsibilities include: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Resolve customer complaints via phone, email, or social media platforms. Obtain and evaluate all relevant information to handle product and service inquiries. Assist with repairs and replacements. Handle customer replacements to ship out. Advise on company information. Answer questions about warranties or terms of sale. Suggest solutions when a product malfunctions. Utilize computer technology to handle high call/email volumes. Work with customer service manager to ensure proper customer service

Customer Service & Sales Associate – NYC Location: New York, NY Job Type: Full-Time Are you passionate about customer service and enjoy helping people? Do you thrive in a fast-paced environment where customer service is a top priority? If so, we want to meet you! What You’ll Be Doing: Provide outstanding customer service to every client Engage with customers, offering solutions and ensuring a great experience Represent our brand professionally while delivering excellent customer service Answer inquiries, resolve issues, and maintain a positive customer service experience Work closely with a team to achieve sales and customer service goals What We’re Looking For: A motivated individual with a strong customer service mindset Someone who thrives in a fast-moving environment and enjoys customer service interactions A team player with great communication skills and a passion for customer service A problem solver who can handle challenges with a customer service-first approach Perks & Benefi

Job Description Job Description Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of acti

Our client, a professional and customer-centric Independent Insurance Agency, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of a dedicated team supporting the agency's operations. The ideal candidate will have strong customer service skills, exceptional communication abilities, and a positive attitude which will align successfully in the organization. Job Title: Customer Service Representative Location: Croton on Hudson, NY Pay Range: $18.00 - $22.00 per hour Temp-Perm Opportunity What's the Job? Being the first point of contact for the agency. Handling inbound and outbound calls with professionalism. Providing exceptional customer service to internal and external customers. Assisting in office organization and maintaining a smooth workflow. Responding to basic billing and payment processing inquiries and completing required reports and documentation. What's Needed? Possess a genuine willingness to learn, be intu

Job Description Job Description About The Role: An award-winning law firm is seeking a full-time Customer Service Representative to join their team! This role involves handling initial inquiries from prospective clients regarding potential injury claims. The Customer Service Representative provides exceptional service by gathering detailed information for attorney review, following up on documentation, assisting with the sign-up process, and delivering a compassionate client experience. This position requires frequent communication to prospective clients over the phone and through email, chat and web. Qualifications: Previous legal intake, customer service or client services experience Previous customer service experience in a high volume contact center environment Previous experience utilizing a CRM (Salesforce a plus) and VOIP Knowledge of medical and insurance terminology preferred Law firm industry experience preferred Proficient in Microsoft Office Suite Bachelor's Degree Required

Job Description Job Description COMPANY DESCRIPTION New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive, while also giving home cooks the tools and inspiration to cook more deliciously for their family and friends. New York Shuk has been featured in the New York Times, Wall Street Journal, Bon Appetit, Food & Wine and more. For more information, please visit nyshuk.com and @nyshuk on Instagram. JOB DESCRIPTION New York Shuk is seeking a Full-Time Sales Customer Care Specialist. This role provides the opportunity to play an instrumental role in the daily operations a fast-growing company. Responsibilities: Manage Customer Service correspondence for website & wholesale customers. We believe in old fashioned hospitality and aim to transform potential customer issues into incredible experiences. Manage orders from beginning to end (ex.