Collections Salary at Eos Cca BETA

How much does an Eos Cca Collections make?

As of April 2025, the average annual salary for a Collections at Eos Cca is $46,214, which translates to approximately $22 per hour. Salaries for Collections at Eos Cca typically range from $41,541 to $50,891, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
eos-cca.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Business Services

EOS CCA, headquartered in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. On December 16, 2021 EOS USA/Canada was purchased by Transworld Systems Inc aka TSI. https://tsico.com/transworld-systems-inc-completes-acquisition-of-eos-north-america/ EOS CCA provides first-party customer care and early intervention; first- and third-party pre-collect and early stage receivables management; third party receivables management primary, secondary, tertiary, and warehousing; and portfolio purchases. In addition to debt recovery and collection services, EOS CCA provides account and data scrubbing; credit bureau reporting; scoring services, including scores and score migration; skip tracing services; dialer services; and other financial services including analytics, attributes, and triggers. EOS CCA was originally founded as Collection Company of America in 1991 and has specialized in receivables collection since then. From the early days when EOS CCA provided basic collection services, the company has developed into a premier agency for all stages of receivables management. In 2001, EOS CCA became the U.S. arm of the EOS Group, a worldwide accounts receivables collection and financial services provider. CCA was renamed EOS CCA in 2009. It is the goal of EOS CCA to work with consumers with the utmost respect and professionalism to resolve their outstanding debt issues.

See similar companies related to Eos Cca

What Skills Does a person Need at Eos Cca?

At Eos Cca, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  3. Accounts Receivable: Accounts receivable is a legally enforceable claim for payment held by a business for goods supplied and/or services rendered that customers/clients have ordered but not paid for. These are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset. It is one of a series of accounting transactions dealing with the billing of a customer for goods and services that the customer has ordered. These may be distinguished from notes receivable, which are debts created through formal legal instruments called promissory notes.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

Banner Solutions
North Billerica , MA

Job Type Full-time Description Safely and effectively perform general clerical duties including calculating, posting, and verifying information to maintain accounting records and financial data. Communicates professionally with customers and co-workers to complete responsibilities. Benefits Medical, dental and vision coverage offered 401(k) With employer contribution Paid holidays, vacation and sick time Company sponsored life insurance Company sponsored short and long-term disability Pet Insurance Duties and Responsibilities Process accounts and incoming payments, including customer checks, ACH payments and credit card payments, in compliance with financial policies and procedures Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data Prepare bills, invoices and bank deposits Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Verify discrepancies b


Sponsored
4/26/2025 12:00:00 AM
APDerm
Acton , MA

Overview: We are looking for an organized, patient-centered individual to join our Billing Team as a Patient Collections Representative. This is a mainly remote position with occasional travel to our Acton office. Responsibilities: Primary Responsibilities Answer incoming patient phone calls Process patient credit card payments and patient checks Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism. Support APDerms mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards. Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA. Secondary Responsibilities Make


Sponsored
4/26/2025 12:00:00 AM
Beacon Hill
Woburn , MA

Credit & Collections AR Specialist Our client, a manufacturer serving high-precision industries, is seeking a Credit & Collections Specialist to manage accounts receivable operations. This role focuses on credit evaluations, customer collections, and daily invoicing. The ideal candidate will bring strong AR experience, solid judgment, and a proactive approach to managing receivables in a hands-on, paper-based environment. Responsibilities: Evaluate new customer credit applications and set credit limits and terms Contact customers regarding overdue balances and manage collection follow-ups Process daily customer invoices and address billing discrepancies Track and maintain AR documentation, including tax forms and customer files Prepare AR aging reports and support audit requests Qualifications: 5+ years of experience in Credit & Collections or AR Proficient in Microsoft Excel and comfortable with ERP systems Bachelor's degree in Accounting or Finance preferred Beacon Hill is an equal o


Sponsored
4/25/2025 12:00:00 AM
Boston University
Boston , MA

Job Description The Boston University Libraries seek a Head of Processing and Collection Management to lead the strategic stewardship of the university's diverse and valuable special collections. Reporting to the Associate University Librarian for Special Collections, this pivotal role oversees the comprehensive management, processing, and accessibility of distinctive materials housed across various departments, including the Howard Gotlieb Archival Research Center, University Archives, Nursing Archives, and Rare Books collections. The position will develop and implement innovative approaches to collection management that balance preservation needs with user access, ensuring that these unique resources are effectively curated, described, and made available to support the university's research, teaching, and learning missions. Working collaboratively with library leadership and cross-departmental teams, this role drives the adoption of best practices in archival processing and digital p


Sponsored
4/24/2025 12:00:00 AM
FH Cann & Associates
Andover , MA

Description Summary FHC is a growing company, and we want you to be part of it. We have been in business for over 20 years, are family-owned, and are seeking motivated and compassionate individuals who strive to provide exceptional customer experiences and services while complying with federal and state guidelines. FHC offers comprehensive training, opportunities for career advancement, a collaborative working environment, and the ability to learn and use new applications and databases. Our safety protocols meet or exceed mandated standards. FHC offers paid holidays, sick time, and competitive vacation time. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Establish contact with borrowers to discuss delinquencies and offer available solutions Locate/skip-trace borrowers using state of the art skip-tracing tools combined with internet access Record accurate and detailed notes, update account status an


Sponsored
4/24/2025 12:00:00 AM
Kayem Foods, Inc.
Chelsea , MA

Responsibilities: Proactively manage accounts receivable, ensuring timely collections and minimizing bad debt exposure and follow up on past due invoices. Communicate with customers to resolve past due or delinquent accounts through phone calls, emails, and formal collection letters. Negotiate and establish payment arrangements with past-due customers, ensuring adherence to agreed-upon terms. Research and address customer claims, disputes, and deductions, making adjustments as necessary. Recommend accounts for escalation, including referral to third-party collection agencies or legal action. Prepare and present reporting and insights on credit risk, delinquency trends, and overall collections performance. Collaborate with internal teams such as sales, finance, customer service and warehouse legal to support credit and collection processes and timely resolution of exception payments and deductions. Maintain detailed accurate records. Assist with investigating and evaluating credit risks


Sponsored
4/24/2025 12:00:00 AM
Cape Cod Orthopedics and Sports Medicine
Sandwich , MA

Medical Collections Representative - Full-time (within Patient Accounts Dept.) Location: Sandwich, MA Job Summary - Maintain all self-pay accounts Job Responsibilities: Prepare account statements for patients who hold a balance. Interface and correspond with outside Collections agency, for accounts which are delinquent. Process Patient Refunds, Patient Payments, and Collection payments. Create and track; Collection Letters, Care Credit Letters, Hardship Applications. Monitor Financial Hardship case determinations & adjustments. Work with patients and staff members on balances to be collected prior to appointments. - Prepare pre-visit and surgical estimates as needed Establish/Monitor payment plans. Pull/Work Patient balance reports. Phone support for Patient Accts Department. Education and Experience: High School Diploma/GED One year previous experience Computer Skills EClinical Works or EHR experience preferred Experience with Microsoft Applications (Word, Excel) Physical Requirements


Sponsored
4/23/2025 12:00:00 AM
Apple
Natick , MA

As a Specialist, youre highly skilled at uncovering customers needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but youre also the person who guides them advising, selling, and even setting up their new products. You perform other roles within the store too, whether its maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. Youre proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Eos Cca

Job Title Average Eos Cca Salary Hourly Rate
2 Administrative $54,704 $26
3 Administrative Assistant $54,704 $26
4 Collection Specialist $46,214 $22
5 Legal Specialist $143,124 $69
6 Director, Operations $196,518 $94
7 Senior Programmer $119,616 $58
8 Account Manager $82,904 $40
9 Collections Specialist $46,214 $22
10 Financial Advisor $57,621 $28
11 Senior Manager, Information Technology $209,422 $101
12 Collector $45,645 $22

Hourly Pay at Eos Cca

The average hourly pay at Eos Cca for a Collections is $22 per hour. The location, department, and job description all have an impact on the typical compensation for Eos Cca positions. The pay range and total remuneration for the job title are shown in the table below. Eos Cca may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $46,214 look to you?

FAQ about Salary and Jobs at Eos Cca

1. How much does Eos Cca pay per hour?
The average hourly pay is $22. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Eos Cca?
According to the data, the highest approximate salary is about $50,891 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Eos Cca?
According to the data, the lowest estimated salary is about $41,541 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.