Manager, Support Salary at Expresso BETA

How much does an Expresso Manager, Support make?

As of April 2025, the average annual salary for a Manager, Support at Expresso is $137,350, which translates to approximately $66 per hour. Salaries for Manager, Support at Expresso typically range from $121,837 to $153,852, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
expressotelecom.com
Size:
500 - 1,000 Employees
Revenue:
$50M - $200M
Industry:
Telecom

Expresso Telecom Group Ltd. provides telecommunications and information services to individual and business customers in Africa. The company offers mobile voice and data services, and wireless broadband Internet services; handsets; data connectivity solutions for corporate customers; mobile and fixed line services; fixed wireless and high-speed mobile data services; and services, such as text messaging, GPS, WiFi, and email services. The company was incorporated in 2007 and is based in Dubai, United Arab Emirates. The company has additional offices in Senegal, Mauritania, Guinea Conakry, and Ghana. Expresso Telecom Group Ltd. is a subsidiary of Sudatel Telecom Group Limited, providing a one-stop centre for the Group's international operations, including wholesale and carrier relations.

See similar companies related to Expresso

What Skills Does a person Need at Expresso?

At Expresso, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Engagement: Customer engagement is a business communication connection between an external stakeholder (consumer) and an organization (company or brand) through various channels of correspondence. This connection can be a reaction, interaction, effect or overall customer experience, which takes place online and offline. The term can also be used to define customer-to-customer correspondence regarding a communication, product, service or brand. However, the latter dissemination originates from a business-to-consumer interaction resonated at a subconscious level. Online customer engagement is qualitatively different from offline engagement as the nature of the customer’s interactions with a brand, company and other customers differ on the internet. Discussion forums or blogs, for example, are spaces where people can communicate and socialise in ways that cannot be replicated by any offline interactive medium. Online customer engagement is a social phenomenon that became mainstream with the wide adoption of the internet in the late 1990s, which has expanded the technical developments in broadband speed, connectivity and social media. These factors enable customer behaviour to regularly engage in online communities revolving, directly or indirectly, around product categories and other consumption topics. This process leads to a customer’s positive engagement with the company or offering, as well as the behaviours associated with different degrees of customer engagement.
  2. Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Related Jobs

Compass Group, North America
Parsippany , NJ

Canteen + We are hiring immediately for a Service Support Manager position. + Location: Corporate Essentials - 2 Cranberry Rd Unit #2, Parsippany, NJ 07054. Note: online applications accepted only. + Schedule: Full time schedule. Monday through Friday. More details upon interview. + Requirement: Prior management experience with field service technicians is preferred. This position requires 5-10% travel. + Salary: $75,000 - $85,000 + Perks: Annual Bonus! *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteens solutions include


Sponsored
4/27/2025 12:00:00 AM
Amalgamated Bank
New York , NY

Amalgamated Bank is seeking an energetic Deposit Operations Support Supervisor to perform quality assurance of the customer and deposit account relationship, ensuring specified requirements are met in accordance to the Banks regulatory guidelines. Purpose of Position: Perform quality assurance of customer and deposit account relationship, ensuring specified requirements are met in accordance to the Banks regulatory guidelines. Essential Job Functions: + Manage assigned projects and all facets of development, testing and implementation, for deposit related products and services and for operational efficiency. + Perform quality control review for new customers and new accounts, ensuring compliance to the Banks BSA guidelines. + Perform quality control review of deposit account maintenance + Support the branches, customer center and commercial banking departments in various operational and deposit related issues. + Manage employees/executives and directors confidential account relationshi


Sponsored
4/27/2025 12:00:00 AM
VNS Health
New York , NY

Overview Plans and implements population/disease management programs and related protocols/policies based on evaluation of clinical outcomes and staff practice patterns. Collaborates with staff to improve clinical outcomes. Provides expert consultations, staff development plans, and continuous quality improvement (CQI) strategies. Works under general supervision. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs  Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care   Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement  Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities   What You Will Do Supports the


Sponsored
4/26/2025 12:00:00 AM
CAMBA
Brooklyn , NY

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Case Management and Supportive Services Program (CMSS) provides community-based HIV/AIDS case management, health education/risk reduction and


Sponsored
4/26/2025 12:00:00 AM
Oliver's Nannies of Millburn & Morristown
Millburn , NJ

Job Description Job Description The Franchise Support Manager serves as a key liaison between the franchisor and franchisees, ensuring that franchise partners receive the guidance, tools, and resources needed to succeed. This role focuses on day-to-day support, operational assistance, training, and compliance, while promoting strong relationships and brand consistency across all franchise locations. Key Responsibilities: Act as the first point of contact for franchisees, providing daily support and solutions for operational challenges. Ensure franchisees follow brand system standards and operating procedures. Assist with onboarding new franchisees, including training coordination and system setup. Conduct regular check-ins, virtual meetings, and site visits to assess performance and offer proactive guidance. Address franchisee inquiries, escalating complex issues to the appropriate departments as needed. Help implement new systems, programs, or changes across the franchise network. Tra


Sponsored
4/26/2025 12:00:00 AM
Crestwood Technology Group
New Brunswick , NJ

Job Description Job Description Provide support to the program management team for all business & personal needs including: calendar management, arranging travel, arranging digital & in person meetings & drafting correspondences. Support the creation and building of long-term customer relationships. Interface daily with clients, account managers and internal departments to quickly resolve issues. Identify problem areas and suggest new and innovative solutions for resolving issues. Compile, maintain & report on contract performance analytics Work with Program Management team to attain required Key Performance Indicators. Support the creation/building of long-term relationships with customer & supply chain equally. Make recommendations to improve existing program management procedures / continually evolve processes to streamline effectiveness. Performs order entry, review, track, and process orders, and create credit requests. Manage internal customer requirements for all program managem


Sponsored
4/24/2025 12:00:00 AM
Bristol Myers Squibb
New Brunswick , NJ

**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . **Position Summary** Are you looking for an opportunity to gain


Sponsored
4/24/2025 12:00:00 AM
Brown Brothers Harriman & Co.
Jersey City , NJ

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Manage Level 1 and/or 2 production support activities for assigned applications with in a designated support group. A support group will consist of multiple applications supporting multiple business lines. Manager is responsible for ensuring 24x7 application coverage which includes managing resources in multiple locations. Function as the key escalation point for declared Incidents requiring technical expertise and or subject matter expertise of the applications to ensure timely restoration of services. Work closely with the Level 3 support teams to ensure timely escalation of incidents. In addition, candidate wil


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Expresso

Job Title Average Expresso Salary Hourly Rate
2 Administrator $64,735 $31
3 Customer Advisor $46,694 $22
4 Customer Care $46,694 $22
5 Director, Human Resources $221,131 $106
6 Director, Information Technology $247,823 $119
7 IT Infrastructure Manager $174,644 $84
8 IT Support Technician $60,126 $29
9 Regional Manager $154,022 $74
10 Reporting Analyst $87,103 $42
11 Treasury Analyst $113,287 $54
12 Area Sales Manager $127,726 $61

Hourly Pay at Expresso

The average hourly pay at Expresso for a Manager, Support is $66 per hour. The location, department, and job description all have an impact on the typical compensation for Expresso positions. The pay range and total remuneration for the job title are shown in the table below. Expresso may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $137,350 look to you?

FAQ about Salary and Jobs at Expresso

1. How much does Expresso pay per hour?
The average hourly pay is $66. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Expresso?
According to the data, the highest approximate salary is about $153,852 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Expresso?
According to the data, the lowest estimated salary is about $121,837 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.