Member Service Representative Salary at Finger Lakes Federal Credit Union BETA

How much does a Finger Lakes Federal Credit Union Member Service Representative make?

As of March 2025, the average annual salary for a Member Service Representative at Finger Lakes Federal Credit Union is $30,871, which translates to approximately $15 per hour. Salaries for Member Service Representative at Finger Lakes Federal Credit Union typically range from $28,710 to $33,823, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Finger Lakes Federal Credit Union Overview

Website:
flfcu.org
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Financial Services

Finger Lakes Federal Credit Union's Mission Statement is "Finger Lakes Federal Credit Union provides our members the tools to achieve their own lifetime financial goals. We offer high-quality products and services from our family-like culture delivered with trustworthy service and a commitment to technology.

See similar companies related to Finger Lakes Federal Credit Union

What Skills Does a person Need at Finger Lakes Federal Credit Union?

At Finger Lakes Federal Credit Union, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  3. Cash handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
  4. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at Finger Lakes Federal Credit Union

Job Title Average Finger Lakes Federal Credit Union Salary Hourly Rate
2 Administrative Services Specialist $59,370 $29
3 Manager, Accounting $98,586 $47
4 Risk Management Specialist $51,162 $25
5 Senior Member Service Specialist $41,053 $20
6 Senior Vice President & Chief Financial Officer $351,664 $169
7 Branch Manager $59,412 $29
8 Marketing Specialist $62,138 $30
9 Member Service Specialist $52,430 $25
10 Senior Vice President, Chief Operating Officer $393,486 $189
11 Vice President, Operations $256,666 $123
12 Compliance Officer $74,401 $36

Hourly Pay at Finger Lakes Federal Credit Union

The average hourly pay at Finger Lakes Federal Credit Union for a Member Service Representative is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Finger Lakes Federal Credit Union positions. The pay range and total remuneration for the job title are shown in the table below. Finger Lakes Federal Credit Union may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,871 look to you?

FAQ about Salary and Jobs at Finger Lakes Federal Credit Union

1. How much does Finger Lakes Federal Credit Union pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Finger Lakes Federal Credit Union?
According to the data, the highest approximate salary is about $33,823 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Finger Lakes Federal Credit Union?
According to the data, the lowest estimated salary is about $28,710 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.