Help Desk Support Salary at Finra-Registered BETA

Job Description Job Description The EiRAM Group, a rapidly growing Woman-Owned SBA Certified 8(a) company, is expanding its operations in the DC area! We are seeking an experienced Material Handler Team Lead to join our team and oversee essential building support services. Position Overview As the Material Handler Team Lead, you will manage a team of three, ensuring the efficient execution of daily building support services. Your responsibilities will include handling office furniture, equipment, official records, secure and non-secure files, and office setups. This role also involves assembling and disassembling furniture, repairing office furnishings, managing office equipment (computers, copiers, monitors, etc.), and providing logistical support within a 100-mile radius of the National Capital Region (NCR). Key Responsibilities Lead and supervise a team of three in executing building support services. Oversee office furniture assembly, disassembly, repairs, and inspections. Manage t

The Library Assistant performs independently while maintaining production standards. Responsibilities include providing workflow recommendations and troubleshooting performance issues for management. Support at a reference desk with scientific and technical resource knowledge, managing bibliographic verification, acquisition support, cataloging, and troubleshooting discrepancies in these areas. Additional duties involve Sequence Help Desk support, including compliance checks with USPTO sequence rules, quality control of sequence listings, physical collection maintenance, interlibrary loan processing, and ensuring correct document fulfillment for requests. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to suppor

Job Title: IT Mart - Tech Support Specialist Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required) Work Hours: 8.5-hour workday with core hours from 8am -4:30pm (with lunch break) Clearance Required: US Citizen, Secret Project Overview: IT Mart - Tech Support Specialist is responsible for providing Account Management Services to Department of State consolidated accounts. Duties consist of creating, modifying, and managing all Department of State accounts, creating, and modifying SNAP cards, and providing initial mobile and laptop support at tier 1 level. Key Responsibilities: Performs systems administrative and operational duties on computer systems Perform account management duties in Active Directory Welcome and greet customers when handling front desk operations Analyze, evaluate, test and repair basic hardware problems Prepare activity and progress reports regarding support activities Respond, investigate, and correct problems Acts as a techn

**Overview** Cayuse Native Hawaiian Veterans, LLC is an SBA Tribal 8(a) certified technology and government solutions provider. We provide innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution. + The Service Center Technician IV shall independently analyze and resolves operational issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are working

Center 2 (19050), United States of America, McLean, Virginia Principal Coordinator, Support Specialist Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include: + Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution + Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests + Interact with end users via soft phone or chat modules to resolve software and hardware issues + Utilize Service Now as the ticketing tool to track and escalate tickets for end users + Assist with onboarding of new Agents by training and allow others to shadow + Perform other tasks as needed and instructed by your

Position Overview The Information Technology (IT) Manager plans, directs, and coordinates information systems and telecommunications operations within the company. This is a hands-on role that includes oversite, investigation and resolution of end user support needs, customer service, infrastructure management including IT security, and recovery strategies and network administration, and strategic planning. The incumbent research, analyzes, recommends, implement, and maintain computer network systems, hardware, and software to ensure maximum efficiency and uptime for the business and implement technological strategic solutions. Develops and updates company IT policies. Requirements Duties and Responsibilities: Include the following. Other responsibilities may be assigned. Responsible for day-to-day IT operations and governance: Oversees company IT operations including vendors (e.g., outsourced device management, managed cloud services, help desk support, etc.,). Provide IT help desk su

Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking a Senior Customer Tech Support Specialist (Help Desk). This role supports a Navy customer in Dahlgren, VA. Job Description and Responsibilities: Provides Helpdesk and End User Support Oversees other Help Desk support specialists Incident management and resolution Ensures Help Desk is secure, accessible, and compliant with applicable regulations Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow. This position is required to be designated as an IT Level 1 with a T5/T5R (Top Secret) investigation with a CWF designation at the IAT III level or 411 Work Role Code with the proficiency level of Advanced. Education Requireme

Help Desk Level 0 (PIPELINE) - TS/SCI w/ Polygraph Fort Meade, MD (http://maps.google.com/maps?q=Fort+Meade+MD+20755) Description COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for six years running by the Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team **SECURITY CLEARANCE IS REQUIRED: TS/SCI w/ POLYGRAPH BEFORE CONSIDERATION.** Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined