Support Technician Salary at Fundraiser Software BETA

How much does a Fundraiser Software Support Technician make?

As of May 2025, the average annual salary for a Support Technician at Fundraiser Software is $43,677, which translates to approximately $21 per hour. Salaries for Support Technician at Fundraiser Software typically range from $35,961 to $47,318, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

FundRaiser Software Overview

Website:
fundraisersoftware.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

Founded in 1983 as Professional Support Software, the company has grown and evolved from a local computer-consulting and custom-software firm into FundRaiser Software, "home of the FundRaiser Family of donor management software for nonprofit organizations", with clients and users around the world. FundRaiser began as so many small businesses do: from sheer necessity and on a shoestring. My wife and I had moved from the eastern seaboard to a small town in south-central Missouri on the promise of a job, which came true, but then dissolved after a few months. A long job-hunt later, I decided to take matters into my own hands and find a niche which needed filling. Since personal computers were finally reaching even the middle of the country, and I had some experience in the field, that seemed to fit the bill. The first two years were largely taken up with designing and writing one local client's custom software, and then I went on to other consulting and programming clients in an ever-widening geographical area. The program that eventually evolved into FundRaiser Professional was originally a custom program for a local politician's campaign fundraising efforts. In the first two decades after its birth, FundRaiser added two "sibling" programs, FundRaiser Select and FundRaiser Basic. In its third decade now, the family continues to grow with FundRaiser Spark, which nicely fits between Basic and Select, and Online versions of all four. We also have a Donor and Volunteer Portal for website integration with FundRaiser. As the FundRaiser programs have gained users and gained in sophistication, the consulting and custom-programming efforts of the original company dwindled until about 1993 when the entire focus of the company became the FundRaiser programs: improving them, marketing them, and supporting them. In 2010, I began to want to take a less active role in running the company, and I gladly passed FundRaiser to the capable hands of Autumn and Joshua Shirley. They continue the work my wife and I began, taking it ...

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What Skills Does a person Need at Fundraiser Software?

At Fundraiser Software, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Application Support: Applications support is a service that ensures the operational processes in a business run smoothly and enables users to conduct their business.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

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Check more jobs information at Fundraiser Software

Job Title Average Fundraiser Software Salary Hourly Rate
2 Board Member $77,300 $37
3 Customer Representative $39,530 $19
4 Sales Representative $79,539 $38
5 Support Lead $74,034 $36

Hourly Pay at Fundraiser Software

The average hourly pay at Fundraiser Software for a Support Technician is $21 per hour. The location, department, and job description all have an impact on the typical compensation for Fundraiser Software positions. The pay range and total remuneration for the job title are shown in the table below. Fundraiser Software may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $43,677 look to you?

FAQ about Salary and Jobs at Fundraiser Software

1. How much does Fundraiser Software pay per hour?
The average hourly pay is $21. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Fundraiser Software?
According to the data, the highest approximate salary is about $47,318 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Fundraiser Software?
According to the data, the lowest estimated salary is about $35,961 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.