Cs Salary at Gearlaunch Inc BETA

Hasura is looking for a Customer Success Operations Analyst to join our GTM Strategy & Operations team. In this role, you will own and optimize the post-sales customer journey, supporting our Customer Success, Professional Services, and Support teams. You will play a key role in shaping our overall CS strategy to drive scalable, customer-centric revenue growth. We are looking for someone who brings creative problem-solving, exceptional communication, and attention to detail to every challenge. The ideal candidate is naturally curious, proactive, and excited to make a broad impact in a fast-paced startup environment. If you’re self-motivated, passionate about continuous improvement, and thrive at the intersection of data, systems, and process—this role is for you. What the role will involve: Operational Excellence Partner with Customer Success leadership to drive initiatives that improve various workflows, such as pre- to post-sales hand-off, customer onboarding, retention and risk mana

Job Title- Sample Coordinator Job Location- San Francisco, CA (onsite) Duration- 2 months Pay Rate- $20- $23/hr. on W2 Description: Clean-up Getting rid of old samples – each team (Marketing, Merch and LSA) will provide a list of old samples they would like to remove from their sets, these samples will then be cit’ed. Reorganize each sample set – there are 3 sample sets at the sample library (Marketing, Merch and LSA), each department will provide instructions on how they will like their samples to be reorganized – (by PC5, PC9, colorway, etc.) the contractor will be given instructions on how to reorganize each sample set. H224 CS Check-in Check-in commercial samples – it is important for each contractor to bring their personal computer, since they will be given a “H224 CS Check-in” list to check-in the NEW samples. During check-in, contractors will be responsible for dividing the NEW samples by department (Marketing, Merch, LSA). Putting H224 (NEW) samples away After the samples have

Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazons products using Artificial Intelligence? Then we're looking for you! We are seeking a Sr Mgr, Product Management to join the Customer Engagement Technology (CET) Team. As a Sr Mgr, you will manage and be responsible for a team of product managers tasked with understanding customer needs and delivering some of our most strategic roadmap items which will have significant bottom-line impact on business and competitive position. You will work on large, important product initiatives and define the long-term strategy and vision to meet emerging customer needs and technologies. In this role you will lead a team that will develop our product vision for using GenAI to revolutionize how customers interact with Customer Service. You will be responsible for developing a vision on how we will use LLMs through touch, text and voice channels to

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field

About the Role In this role as a results-oriented Customer Operations Manager, you will lead our in-house escalated support team. Ensuring the team is reaching performance metrics, operating within regulatory constraints, and providing the best customer experience possible. You will also work to enhance support automation, minimize fraud, and maintain robust QA standards across all support channels. Roles and Responsibilities: Manage our escalated support team, ensuring team members are reaching performance metrics while maintaining a high bar of quality support Lead secured card fraud monitoring initiatives, develop strategies to minimize fraud, and address compliance concerns effectively. Lead chatbot/phonebot interaction QA, ensuring quality standards are consistently met. Assist in maintaining the QA processes for front-line support teams (BPO partner) Experiment with and implement new customer support models to optimize service delivery and improve customer satisfaction. Expertise

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field