Collections Agent Salary at Genpact BETA

Job Description Job Description Senior Collector Location Fort Worth, TX | Hybrid (4 days onsite, 1 day remote after training) COMPENSATION & SCHEDULE • $19-21 per hour. Based on experience • Monday - Friday 8am to 5pm • Target start date: 06/02/2025 ROLE IMPACT This Senior Collector role plays a crucial part in managing complex and sensitive collection processes, focusing primarily on bankruptcy and specialty account scenarios. Success is defined by timely and accurate exception handling, legal compliance, and effective collaboration with legal representatives, customers, and internal partners. KEY RESPONSIBILITIES • Process Collection Exception work via case, email, paper mail, or internal reports with accuracy and timeliness • Conduct research and correspondence through inbound/outbound calls and emails with legal representatives, vendors, and customers • Validate deceased account documentation, including proof of passing and executor of estate documents • Manage Deceased No Probate

Job Description Job Description THIS IS A WORK FROM HOME JOB, BUT YOU NEED TO BE RESIDING ANYWHERE IN THE STATE OF TEXAS MUST BE ABLE TO WORK 1P.M. TO 9P.M OR 2P.M. TO 10P.M. MUST OWN A MICROSOFT BASED COMPUTER (Windows 10 or newer) AND HEADSET. EQUIPMENT IS NOT PROVIDED. Job Description Handle incoming calls from customers, accurately record information, and update the database accordingly. Conduct outbound calls to gather additional information such as email addresses and insurance details. Engage with customers to discuss payment options and schedules in a clear and professional manner. Perform skip tracing activities to research and locate customer information, including current addresses, phone numbers, and email addresses. Skillfully de-escalate tense situations with customers through effective communication and problem-solving techniques, ensuring positive resolutions and maintaining customer satisfaction Requirements: Strong customer service skills with the ability to provide e

Job Description Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Collections Agent Location: Arlington, TX 76018 Duration: 12 Months Contract Pay Rate: $19.00/hr. Job Description: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum call per day, contact percentage, promises/calls ratio, and promises kept. Determine the cause of delinquency and the best course of action to assist delinquent customers Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Previous Bilingual customer service, collections, or sales experience is highly preferred. Benefits: Weekly pay starting at $19/hr. and increases once you convert FT. Competitive benefits with options such as medical, dental, vision etc. Ref

Job Description Job Description We are currently seeking a motivated and experienced Collection Agent to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from our clients. This role requires excellent communication skills, negotiation abilities and a strong sense of professionalism. Responsibilities: Contacting clients to collect outstanding debts via phone, email, text and mail. Negotiating payment plans and settlements with clients. Updating and maintaining accurate records of all collections activities. Resolving client inquiries and disputes in a timely and professional manner. Collaborating with other departments to facilitate the collection process. Meeting collection targets and deadlines set by management. Requirements: Proven experience working in collections or a similar role. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Bilingual. Company Description NORTH MAIN B

Job Description Job Description Life Protect 24/7 is searching for self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in recovering client accounts and solidifying relationships with our customer base. Schedule: 9am-6pm Monday-Friday; OT optional 6pm-7pm Monday-Friday How do you do that? You will make and receive calls from diverse customers who need to update their service or account for our product – a medical and security alert system that goes wherever you do. A service that helps save over 4,500 individuals every month. You will report to the Recovery Manager and be responsible for handling outbound and inbound calls from our client base in a respectful and professional manner that preserves the relationship and improves customer relations. You will listen patiently, engage with the customer, show empathy, build rapport, obtain a form of payment & offer solutions to increase shipped units. The responsibilities

Job Description Job Description 1. Make outbound and take inbound calls from Mercedes-Benz Financial Services (MBFS or Daimler Truck -DTFS) customers for the purposes of: a. Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills. The outstanding balance may be due to past due payments, lease end charges (mileage, wear and tear, property tax), deficiency balances due to a repossession, or an outstanding amount from a total loss. b. Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired. c. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy. 2. Manage a queue of assigned accounts 3. When customer contact is a challenge, perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable. 4. Collabora

Job Description Job Description Benefits/Perks Competitive Compensation Bonus Eligibility Paid Holidays Job Summary We are seeking a Collections Agent to join our team. In this role, you will handle collecting outstanding debts from clients and maintaining accurate and up-to-date financial records. The ideal candidate possesses effective communication skills, excellent negotiating skills, thorough understanding of financial concepts, and people skills to uphold a professional rapport with clients and internally. Responsibilities Collect outstanding debts from clients through phone calls, emails, and written correspondence. Keep a high level of organization and attention to detail, ensuring accurate and prompt financial records. Maintain accurate documentation of account status and collection efforts. Research client information and historical data on accounts Communicate with clients regarding overdue accounts Utilizing accounting and database software to manage and track accounts rece

Job Description Job Description We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting payments from your customers. What You’ll Do: Manage outbound and inbound calls to recover outstanding balances Utilize skip-tracing tools and techniques to locate customers Negotiate and set up payment arrangements with consumers and businesses Maintain accurate and up-to-date account documentation Provide excellent customer service with professionalism and empathy Ensure compliance with FDCPA and internal policies What We’re Looking For: Bilingual in Spanish (preferred but not required) Minimum 3 years of experience in third-party collections Proven negotiation and sales skills Strong communication and interpersonal abilities High energy, friendly demeanor, and a professional appearance Self-motivated with the ability to work independently and as part of a t