Customer Service Representative Salary at Glasteel BETA

How much does a Glasteel Customer Service Representative make?

As of March 2025, the average annual salary for a Customer Service Representative at Glasteel is $32,903, which translates to approximately $16 per hour. Salaries for Customer Service Representative at Glasteel typically range from $29,650 to $36,310, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
glasteel.com
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Retail & Wholesale

Glasteel, a subsidiary of Stabilit America Inc., is the leading manufacturer of fiberglass reinforced plastic panels in North America, providing the largest selection of Fiberglass Reinforced Plastic, Polycarbonate, and PVC panels available on the market. Through its state-of-the-art manufacturing units and distribution centers, Glasteel offers value-added products with the highest global quality standards, competitive pricing and excellent customer service. We solve cladding, natural-lighting and anti-corrosion needs in industrial, commercial and residential projects, as well as in the transportation industry. Incorporated in 1997, Glasteel is a performance driven organization, 100% committed to completely understand our customers needs. We deliver innovative products of exceptional strength and durability which outperform traditional construction materials like ceramic tile, metal and wood. Over the years, our wide assortment of high-quality products and our friendly customer service have helped build a reputation for delivering technologically advanced and creative building solutions. All Stabilit companies are performance driven organizations, offering cost effective solutions to customers needs. We are looking forward to hearing from you, and providing the great service for which we are internationally known.

See similar companies related to Glasteel

What Skills Does a person Need at Glasteel?

At Glasteel, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Glasteel

Job Title Average Glasteel Salary Hourly Rate
2 Accounts Receivable Assistant $41,377 $20
3 Controller $216,387 $104
4 Director, Information Technology $174,630 $84
5 Manager, Distribution $90,310 $43
6 Regional Sales Manager $108,533 $52
7 Vice President, Sales & Marketing $215,199 $103
8 Customer Service Representative & Supervisor $64,755 $31
9 Director, Human Resources $155,821 $75
10 Manager, Logistics $101,493 $49
11 Manager, Warehouse $81,965 $39
12 HR Administrator $51,908 $25

Hourly Pay at Glasteel

The average hourly pay at Glasteel for a Customer Service Representative is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Glasteel positions. The pay range and total remuneration for the job title are shown in the table below. Glasteel may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $32,903 look to you?

FAQ about Salary and Jobs at Glasteel

1. How much does Glasteel pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Glasteel?
According to the data, the highest approximate salary is about $36,310 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Glasteel?
According to the data, the lowest estimated salary is about $29,650 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.