Client Manager Salary at Gramophone Ltd BETA

The Regional Customer Service Manager will be the driving force behind the success of the operations while also working closely with the Regional Sales Management team. This leader will oversee offices across multiple locations ensuring smooth operational support for the business while optimizing performance. Responsibilities: Lead the regional office teams reinforcing compliance with all company policies, procedures, and behavioral expectations. Collaborate with office managers and supervisors to implement best practices and standardize processes across locations. Act as an escalation point for suppliers, customers, sales agents, office and corporate partners, and employees in terms of issue resolution. Foster a collaborative and supportive regional culture where all team members feel valued, engaged, and motivated to excel. Provide ongoing coaching and mentorship, offering guidance, feedback, and support. Write and deliver performance reviews for office managers, supervisors, and tea

Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSMs overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The CSM II will use their OEM, product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. This is a remote, mid-level position. Essential Functions: + Manage customer accounts that compile of Ford, Lincoln, GM, groups, etc. + Provide monthly product review (MPR) reporting and optimization recommendations to improve all aspects of the customers websites, utilizing the Specific OEM (i.e., FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met + Work with customers to analyze and review their digi

Job Description Job Description Primary Position Objective Manage a team of Customer Service Representatives to ensure inbound calls related to single family servicing operations are answered promptly while assuring a positive experience for clients and borrowers. The Customer Service Manager organizes, plans, and directs the Customer Service Department and is responsible for establishing guidelines, procedures, and processes required to increase and maintain efficiency and quality. Through training, collaboration, and communicating expectations effectively the Customer Service Manager motivates the staff to achieve excellence while meeting regulatory compliance and achieving company desired service levels. They will develop, maintain, and enhance processes to increase efficiency and quality. The Customer Service Manager interacts with management, staff, clients, lenders, and borrowers in carrying out contractual obligations consistently, timely and completely. Major Duties and Respons

8425 Woodsboro Pike Walkersville Maryland, 21793, Starting Pay: $19.25 per hour. We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within

Client Management Interns support the client team in managing client relationships, ensuring client needs are met, and enhancing client satisfaction. The intern will assist in developing and implementing client success plans, meeting preparation, coordinating cross-functional team support, and organizing client meetings and follow-ups. The role requires effective communication skills, attention to detail, and the ability to work both independently and collaboratively. **Internship details:** + The internship will begin January 13, 2025 + This internship will be based in the Detroit Metro area + 20-25 hours/week work dedication during the semester and up to 40/week during breaks and summer + Anticipated graduation date between December 2025 December 2026 + Applicants for this internship position with Acxiom in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Acxiom (i.e., H1-

Job Description Job Description BrightKey is hiring a Client Services Manager! As a Client Services Manager, you will play a pivotal role in managing and leading a team of 2-10 customer service representatives within our call center environment. In addition, you will be the primary point of contact for our client. This team serves a diverse range of customer needs including membership management, inventory management, order processing, resolving shipping issues, and undertaking various projects as necessary. The ideal candidate will have a proven track record of client management, leadership, motivation, coaching, management, and mentorship within a customer service or call center setting. Key Information: Salary range of $55,000 - $60,000 annually Paid Time Off and Holiday Pay Medical, Dental, Vision and other benefits Participation in company 401k Career Growth Opportunities Monday through Friday On-site Hours: 8:30am to 5:00pm Located in Annapolis Junction (Jessup/Fort Meade Area) K

200 Baltimore Boulevard Westminster Maryland, 21157, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation withi

721 Hanover Pike Unit 101 Hampstead Maryland, 21074, Starting Pay: $19.25 per hour. We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation with