Director, Customer Care Salary at Gump's BETA

How much does a Gump's Director, Customer Care make?

As of April 2025, the average annual salary for a Director, Customer Care at Gump's is $191,082, which translates to approximately $92 per hour. Salaries for Director, Customer Care at Gump's typically range from $167,895 to $212,898, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
gumps.com
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Retail & Wholesale

The legendary San Francisco destination for luxury gifts, jewelry, artful objects, and home décor, which history dates back to 1861, Gump's is a leader in direct to consumer shopping with an award winning catalog and website showcasing everything from exquisite jade and freshwater pearls to the best in cut crystal, tabletop and interior objects. With the new Gumps.com shoppers around the world can experience the singular and memorable shopping experience that San Franciscans have known for almost 150 years.

See similar companies related to Gump's

What Skills Does a person Need at Gump's?

At Gump's, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

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Check more jobs information at Gump's

Job Title Average Gump's Salary Hourly Rate
2 Assistant Store Manager $54,929 $26
3 Director, Digital Marketing $209,745 $101
4 Inventory Control Clerk $49,707 $24
5 Jewelry Sales $34,113 $16
6 LP Supervisor $75,373 $36
7 Sales $68,021 $33
8 Sales Associate $111,315 $54
9 Vice President, Marketing $308,810 $148
10 Visual Merchandiser $50,920 $24
11 Accounts Payable Specialist $54,079 $26
12 Chief Financial Officer $479,882 $231

Hourly Pay at Gump's

The average hourly pay at Gump's for a Director, Customer Care is $92 per hour. The location, department, and job description all have an impact on the typical compensation for Gump's positions. The pay range and total remuneration for the job title are shown in the table below. Gump's may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $191,082 look to you?

FAQ about Salary and Jobs at Gump's

1. How much does Gump's pay per hour?
The average hourly pay is $92. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Gump's?
According to the data, the highest approximate salary is about $212,898 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Gump's?
According to the data, the lowest estimated salary is about $167,895 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.