Helpdesk Salary at Happyfox Inc BETA

Job Description Job Description The Technical Support Representative will work with internal and external customers on technical issues. What you’ll do: Primary Responsibilities: Production of timely and detailed service reports. Appropriately actioning daily reports and providing status updates in a timely manner. Keeping meticulous records and technical support logs, follows established company procedures and but not limited to strategic problem solving. Interacting with and providing support to stakeholders across the globe. Handling inbound inquires through phone, email and instant messaging and routing to appropriate support groups. Providing expedited support for prioritized cases. Generate Return Material Authorizations (RMAs) and track RMAs until back in house. Arranges for inbound and outbound transportation of repaired equipment as well as the collection of any loaned devices (as necessary) Performs other duties as assigned. What you need to know: Experience/Skills/Education:

Systems Support Specialist We are searching for an experienced Systems Support Specialist at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge? Who We Are Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada. Description A Systems Support Specialist is an information technology (IT) professional who maintains computer hardware and software systems. They're responsible for installing new programs, managing upda

CUSTOMER SUPPORT REPRESENTATIVE Company Overview: Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio. Position Overview: Serving as the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer’s needs to include Ext

Job Description Job Description Ollivier Corporation specializes in physical and networked security solutions to secure company assets, personnel, facilities, and data. Its integration platform includes access control, intercom systems, surveillance cameras, visitor and vendor management systems, mass notification systems and several more. Since 1987 Ollivier has been a leading provider of security and protection for companies and facilities in Southern California. We are looking for a System Administrator to join our team to support internal systems as well as assist in some client facing applications. If you are hard-working and dedicated, Ollivier is a perfect place to grow your career. Responsibilities Responsible for the installation, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing i

10585 - Customer Operation Supervisor II SUMMARY We are seeking a Customer Operation Supervisor II to oversee call center operations and ensure technical service-related levels are met or exceeded. The Customer Operation Supervisor is responsible for the effectiveness, performance and productivity of call center agents, and for designing and implementing improved processes or operational policies. They recommend changes to products or services to fulfill customer needs and quality control set for business operations. ESSENTIAL FUNCTIONS Customer Service (50%) Track and monitor all support cases to ensure timely resolution and follow up. Review customer support scenarios to identify opportunity areas and recommend/implement improvements though analysis and feedback. Improve customer service quality results by studying, evaluating, and re-designing processes and establishing and # communicating service metrics and monitoring and analyzing results. Establish efficient and balanced work fl

About Marvell Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact As an Analog IC Design Principal Engineer with Marvell, you'll be a member of the Central Engineering business group. If you picture Marvell as a wheel, Central Engineering is the center hub providing IP to be used by all the other spokes on that wheel, including Automotive, Storage, Security, and Networking. You'll be part of a small analog team making a big impact on this organization. Additionally, Mar

Job Description Job Description MSP Infrastructure & Systems Administrator - "Design, deploy, and manage complex infrastructures with security-first principles for a growing MSSP business." We are seeking an Infrastructure & Systems Administrator with strong expertise in building and managing full infrastructure stacks, coupled with cybersecurity knowledge, to join our mission-driven team. In this role, you’ll design, deploy, and manage complex client environments for our growing Managed Services and Security Provider (MSSP) business, supporting a diverse range of clients, with an emphasis on those manufacturing products for the Defense Industrial Base (DIB) and are pursuing CMMC compliance. Our company culture thrives on being Happy, Hungry, Humble, and Honest—values that drive us to deliver exceptional service to our clients and give back to our community. If you’re ready to build, secure, and maintain high-performing systems, join us as we grow towards our $10M MSSP initiative. What

Job Description Job Description Sonendo, Inc. is a medical technology company with a unique mission to lead the transformation of dentistry through Sound Science®. We are currently building a high-performance team with a passion for creativity and innovation that is committed to collaboration and integrity. We believe our success is based on developing disruptive technologies, and we strive to achieve excellence in our products and services by attracting energetic, entrepreneurial individuals who are committed to this vision. Essential Duties and Responsibilities: Responsible for aspects of network administration including: Servers, backups, desktop systems, communications hardware/software and office systems. Systems administration includes backups, security management, user account management, e-mail- Systems, office systems and applications support. Assist in updating the company’s infrastructure to the latest technologies. Activities include vulnerability management, patching opera