Customer Service Team Lead Salary at Hassett Express Llc BETA

How much does a Hassett Express Llc Customer Service Team Lead make?

As of March 2025, the average annual salary for a Customer Service Team Lead at Hassett Express Llc is $72,661, which translates to approximately $35 per hour. Salaries for Customer Service Team Lead at Hassett Express Llc typically range from $64,463 to $81,881, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Hassett Express LLC Overview

Website:
hassettlogistics.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Transportation

Headquartered in Oakbrook Terrace, IL, Hassett Express LLC is a full service transportation and logistics company.

See similar companies related to Hassett Express Llc

What Skills Does a person Need at Hassett Express Llc?

At Hassett Express Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

Related Jobs

Hub Group
Oak Brook , IL

JOB SUMMARY: As a Warranty Manager in our company, you will be responsible for leading and optimizing our warranty administration and management processes. This pivotal role involves overseeing warranty claims processing, developing, and updating warranty policies, and ensuring compliance with industry and legal standards. You will analyze warranty data to identify improvement opportunities, manage internal and dealer relationships, and provide essential training and support. Additionally, managing parts operations concerning warrantable claims, manage recall processes, and ensure high-quality service delivery from suppliers. This role requires a blend of strong technical understanding, excellent leadership and communication skills, and a minimum of five years of experience in warranty management, ideally within a relevant industry. ESSENTIAL JOB FUNCTIONS: Warranty Claims Management: Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with


Sponsored
3/3/2025 12:00:00 AM
STELLAR RECOGNITION, INC.
Chicago , IL

Position Summary: Are you interested in joining a multi-generation, family-owned, industry leader on the Northwest Side of Chicago? This successful and growing business has been designing, manufacturing, and distributing ad specialty products for over 50 years, and due to growth, we have an opportunity for a Customer Service Manager. This pivotal role will be responsible for ensuring the smooth operation of the customer service office, fostering a positive and productive environment, and working closely with the leadership team to maintain a customer-focused, efficient, and organized workplace. If you enjoy managing day-to-day office operations while developing and streamlining processes to support a growing team, this role is for you. Strong interpersonal and organizational skills are required, along with the ability to build relationships across distributed teams, solve problems, and support both staff and leadership. The successful candidate will oversee administrative functions, te


Sponsored
3/2/2025 12:00:00 AM
O'Reilly Auto Parts
Villa Park , IL

Compensation Pay Range: $14.00 - $18.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Roc


Sponsored
3/2/2025 12:00:00 AM
Crate & Barrel Holdings, Inc.
Geneva , IL

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn Sales Associate, Store Leader, Sales, Associate, Team Leader, Customer Service, Retail


Sponsored
3/1/2025 12:00:00 AM
ASI Accurate Partitions
Burr Ridge , IL

Job Description Job Description We are in search of a qualified candidate who is fluent in both reading and writing in English and possesses strong foundational math skills. Proficiency in Microsoft Outlook is also important. These skills will enable effective management of customer interactions, order processing, and the preparation of accurate quotations while facilitating clear communication with team members and clients. We welcome applicants who meet these criteria and are eager to contribute to our team. Customer (Dealer) Account Management Function as customer contact for both orders and RFQs Prepare quotations and work with dealers to help them price material themselves. Communicate Accurate capabilities and procedures to customers. Investigate customer credit requests and recommend disposition. Become proficient using the ASI-Design Studio displaying the ability to complete quotes and work through minor customer issues. Process customer Request for Quotation Prioritize RFQs an


Sponsored
3/1/2025 12:00:00 AM
Guzman y Gomez
Deerfield , IL

What are the perks and benefits of working at Guzman y Gomez? Cool uniform, flexible schedule, pumping music all day! Over all good vibes. Opened 2020 and survived COVID while looking after their people. Great brand to work for with good values they stand by. What does career growth look like at Guzman y Gomez? GYG has a large growth pipeline which we are not afraid to show. Lots of opportunities to travel & we love to promote within to reward loyalty and energy for the brand. Qualifications & Experience •Completed (or willingness to undertake) Food Safety Supervisor course •Completed (or willingness to undertake) Basset course •Proven experience in a management role in the restaurant/hospitality industry or having completed GYG ARM training program Shift Lead Skills •Good command of spoken and written English •Basic people management and conflict resolution skills •Personable and approachable disposition •Basic understanding of operational and financial reports •Possess a good underst


Sponsored
2/28/2025 12:00:00 AM
TVG-Medulla LLC
Oak Brook , IL

Job Description Job Description General Description TVG-Medulla, LLC provides support and services to two comprehensive chiropractic care companies, Chiro One Wellness Centers and MyoCore Personalized Pain Care, both industry leaders in evidence-based, patient outcomes-centered care. The Patient Advocate provides a gold standard customer service experience for patients who have any questions or concerns regarding their care. Essential Functions and Responsibilities Respond to and attempt to resolve all patient customer service inquiries via telephone and e-mail. Conduct all patient communication with calm, professionalism and courtesy. Communicate with the clinical teams regarding any patient concerns and refund requests. Coordinate with Patient Accounts team to manage patient account balance inquiries, disputes and declined payments. Provide itemized statements to patients upon request. Maintain records of all patient communication. Assist with financial reconciliation for patients tr


Sponsored
2/28/2025 12:00:00 AM
Logan Premium Logistics Llc
Burr Ridge , IL

Job Description Job Description Join a team with endless career development opportunities and work with friends not just colleagues. Be surrounded by people you trust that cheer for each other and celebrate each other’s wins. Your opinions matter to us and will have an effect on how Logan Premium looks many years into the future. If you’re not learning something new you’re not growing so we encourage people to try new things and feel safe and comfortable to ask for help. We are looking for individuals that have the drive to build, maintain and grow customer relationships to help grow with our team. We are looking for applicants that have experience in logistics sales. This position’s compensation will be a combination of base salary and commission. **$60,000 minimum salary and 25% commission off of margin and endless leads to go after, if you don't make $100,000 in your first year we'll be surprised but zero chance you don't make that by year two** Medical, dental, and vision insurance


Sponsored
2/28/2025 12:00:00 AM

Check more jobs information at Hassett Express Llc

Job Title Average Hassett Express Llc Salary Hourly Rate
2 Account Executive $73,535 $35
3 Brokerage Coordinator $50,865 $24
4 Customer Service $41,813 $20
5 Dispatcher and Office $41,571 $20
6 Executive Assistant $84,056 $40
7 Logistics Analyst $70,957 $34
8 Manager, Human Resources $114,691 $55
9 Night Customer Service Representative $48,756 $23
10 Sales Executive $241,473 $116
11 Sales Representative $98,103 $47
12 Senior Manager, Sales & Business Development $173,292 $83

Hourly Pay at Hassett Express Llc

The average hourly pay at Hassett Express Llc for a Customer Service Team Lead is $35 per hour. The location, department, and job description all have an impact on the typical compensation for Hassett Express Llc positions. The pay range and total remuneration for the job title are shown in the table below. Hassett Express Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $72,661 look to you?

FAQ about Salary and Jobs at Hassett Express Llc

1. How much does Hassett Express Llc pay per hour?
The average hourly pay is $35. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hassett Express Llc?
According to the data, the highest approximate salary is about $81,881 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hassett Express Llc?
According to the data, the lowest estimated salary is about $64,463 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.